Express Reviews in Columbus, OH | Glassdoor

Express Columbus Reviews

Updated June 21, 2017
50 reviews

Filter

Filter

Columbus, OH Area

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
David G. Kornberg
11 Ratings

50 Employee Reviews

Sort: Popular Rating Date

Pros
  • Very Flexible schedule and a nice employee discount (in 152 reviews)

  • Great discount, clientele that is looking for shopping assistance, quality merchandise (in 141 reviews)

Cons
  • No work life balance just like all outlet retail (in 65 reviews)

  • The pay is a little bit low due to it being minimum wage (in 157 reviews)

More Pros and Cons

  1. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Columbus, OH
    Current Employee - Sales Associate in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express part-time (Less than a year)

    Pros

    Fun coworkers, good music, good discount, great clothes

    Cons

    Scheduling issues, the store often goes 40% off to customers which is the employee discount

    Advice to Management

    Communicate better to avoid scheduling issues, up the employee discount


  2. "Production Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Assistant in Columbus, OH
    Former Employee - Production Assistant in Columbus, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Express full-time (More than a year)

    Pros

    Intersting role, always busy

    Cons

    Long hours, training could be improved


  3. "Meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Columbus, OH
    Former Employee - Sales Associate in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Express full-time (Less than a year)

    Pros

    The clothes are gorgeous and you get a great discount. Management was fantastic as well.

    Cons

    The hours are crazy for what you are paid, and there is a lot of drama amongst the associates.


  4. "Express- Easton"

    Star Star Star Star Star
    Former Employee - Sales Associate in Columbus, OH
    Former Employee - Sales Associate in Columbus, OH

    I worked at Express (Less than a year)

    Pros

    Flexible scheduling. Pleasant people to work with

    Cons

    Communication is a struggle, difficult to get ahold of people


  5. "Good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Express (More than 3 years)

    Pros

    Always moving and working with people. Somewhat flexible hours. Great product.

    Cons

    Work weekends. Long shifts sometimes.

    Advice to Management

    More organization and leadership.


  6. "Not Great"

    Star Star Star Star Star
    Former Employee - Director of Ecommerce Development in Columbus, OH
    Former Employee - Director of Ecommerce Development in Columbus, OH

    I worked at Express (More than a year)

    Pros

    Good discount. The team i was on was pretty solid

    Cons

    Too much poltics. Not a great experience overall


  7. "Great culture & people, just needs to have more appreciation/incentive for their employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Columbus, OH
    Former Employee - Sales Associate in Columbus, OH
    No opinion of CEO

    I worked at Express (More than 5 years)

    Pros

    - The store management and culture was what mostly kept me working there for so long. Everyone is very respectful, moral, and there was never any drama,
    - They were flexible with availability and the amount of unpaid time off you chose to request off
    - They are big on consistent training and coaching

    Cons

    - Seemed to be one of the lowest paying companies in retail
    - Did not get 15 min. breaks; they counted the time it took you to use the restroom once during your shift (if you had time to) as your 15 min. break. Were flaky on giving you your deserved 30 min. break as well because of them not scheduling enough coverage at one time.
    - Took away certain employee benefits/rewards that were once in place that customers still get to take advantage of
    - Sometimes customers would be able to get a better deal on the merchandise than the employees could since they could use coupons on top of sales and employees could not use coupons even if they wanted to use them instead of their discount.

    Advice to Management

    My only advice to management is to start giving employees back incentive to work for you. If you are going to pay less than other retailers, at least make sure your employees can get a better discount than customers. Currently, they typically do not even get as good of a discount as customers, let alone better. Allow employees to earn rewards just like customers can. Make employees' breaks more of a priority to management. If you show your employees more respect and appreciation, then they will want to work harder and there will be far less turnover. Other than that, great management.


  8. "Manager IT Applications"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Reynoldsburg, OH
    Current Employee - Manager in Reynoldsburg, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Express full-time (More than a year)

    Pros

    - Pay is competitive with other retailers in town.
    - Flexible work hours for family, doctor, etc.
    - Senior management is starting to value IT.

    Cons

    - Long hours for extended periods of time.
    - Unrealistic timelines for major projects.
    - CIO values infrastructure over applications
    - Still has batch mentality (not free of old Limited Brands methods).

    Advice to Management

    - Replace senior IT management
    - Involve applications team in technology choices
    - Actually implement software that is purchased
    - Move away from "project" model for funding IT


  9. "Good while it lasted"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Co-Manager in Columbus, OH
    Former Employee - Co-Manager in Columbus, OH

    I worked at Express full-time (More than a year)

    Pros

    Worked with some great people

    Cons

    Very bad work/life balance


  10. "Great start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Freelance Technical Designer in Columbus, OH
    Current Contractor - Freelance Technical Designer in Columbus, OH
    Recommends
    Neutral Outlook

    I have been working at Express as a contractor (Less than a year)

    Pros

    It was a great first experience. The work was intetesting and the people were great. The culture was very pleasent to work in. Pay was pretty good for my first job in tech. They take on lots of people.

    Cons

    They did not continue my contract. At entry level they cannot accomodate training to a level up. Unles you are experienced.

    Advice to Management

    Develop a training program for your contractors and interns.


Showing 50 of 1,811 reviews
Reset Filters