Express Reviews | Glassdoor

Express Reviews

Updated August 15, 2017
204 reviews

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David G. Kornberg
28 Ratings

204 Employee Reviews

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Pros
Cons
  • No work life balance just like all outlet retail (in 65 reviews)

  • The pay is a little bit low due to it being minimum wage (in 157 reviews)

More Pros and Cons

  1. "Express Outlet Clarksburg, MD"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Clarksburg, MD
    Current Employee - Anonymous Employee in Clarksburg, MD
    Doesn't Recommend

    I have been working at Express part-time

    Pros

    the discount. and that's it.

    Cons

    management is immature, work a maximum of 10 hours a week, the manager revenge schedules, meaning that if you ask for time off, she removes you from the schedule completely, if you question why you're constantly being cut, you're removed from the schedule permanently, the manager doesn't even tell you that you're off the schedule; she just does it with no professional reason other than she has the power to do that. she picks favorites and has them work all of the time and if she doesn't like you, you get to work 5 hours a week. management doesn't have the courtesy of calling you before your shift and telling you that you're cut; they tell you once you get to the store and already clock in. the manager is just very immature and feels the need to show that she has power over everyone else.

    Advice to Management

    hire all new management. get rid of everyone in a management position.


  2. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good hours. Liked having discount

    Cons

    Bad pay. Insconsistent hours sometimes

  3. "My experience was terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Newark, DE
    Former Employee - Sales Associate in Newark, DE
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Express (Less than a year)

    Pros

    Employee discount online and in store
    Dressing rooms are very hi-tech and convenient
    Good quality clothing

    Cons

    Too many supervisors with their own preferences it can confuses employees
    Supervisors have the worst most stuck up attitudes
    If you are a female and get sent to work over in the men's section, it is possible you will be harassed and it can make doing your job uncomfortable.
    Supervisors try to prevent you from getting breaks which is illegal!
    Express had some of the worst supervisors I have ever dealt with the list could go on and on.
    They rarely allow you to clean the store in your spare time and by the end of the night the store is trashed and they will often ask you to stay late.
    If you cant stay late or need to call out the supervisors will gossip about you.

    Advice to Management

    Allow employees to evaluate supervisors, because they can treat employees very unfairly.


  4. Helpful (1)

    "Full time sales lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Express full-time

    Pros

    The only pros were the benefits and discount.

    Cons

    Big lack in communication between managers, awful at training employees, managers all stand around during dead periods, they will not confront you if they have an issue, they do not respect you even if you are a manager. I would never go back to this company

    Advice to Management

    Actually pay attention to your employees and reward them for doing well and actually discipline and stop letting everyone run over you


  5. "Get ready to STALK Customers around the store!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Express full-time

    Pros

    discounts on select items! First glance at new items in the store.

    Cons

    They want you to closely follow each customer and beg them to buy items. When you make a sale you don't get paid commission and the hourly pay is only 7.25.

    Advice to Management

    Start paying your sale associates more hourly or start offering commission and bonuses!


  6. "MANAGEMENT IS HORRIBLE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Express part-time

    Pros

    Clean environment, nice clothing, cool interior

    Cons

    Management made me feel like I was in high school all over again. Did not like to see people prosper and gave all the hours to the same 4 employees. If you do not like selling credit cards to people or trying to get them to sign up for things this will definitely not be for you. There's a quota that needs to be met. The girls are very clique-y

    Advice to Management

    Give all employees equal opportunities and do not rely on negative reenforcement to teach your employees a lesson. You'll lose more of your team than you'll gain.


  7. "Management sucks, store manager does not assist with any task, comanager will lie on the employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Lead in Memphis, TN
    Former Employee - Sales Lead in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Express full-time

    Pros

    employees you work with are nice people.

    Cons

    pay sucks, you work hard for nothing, company sucks, avoid working there if you can.

    Advice to Management

    Stick up for the people who work hard for you and do not allow your other managers to drive away good people.

  8. "Express"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Nice discount on clothes some days ee had extra discounts on stuff

    Cons

    There's a lot too many to write


  9. "Sales Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Express part-time

    Pros

    Employee Discount is the only benefit. It is 40% off.

    Cons

    Unrealistic Company Expectations
    Little Payroll Hours but expect twice the work done in half the time
    Treat employees like numbers, not people
    Change Marketing Last Minute and Disorganized
    Expect retail employees to be available 24/7 with minimum wage pay
    Stagnant Retail Company
    Manager was condescending and micro-managed EVERY LITTLE THING- created unnecessary stress and panic.

    Advice to Management

    Don't talk to people like they are stupid. It's unprofessional and childish to be condescending toward employees that you want to work hard for you. RESPECT goes a long way in terms of job efficiency and overall team morale.


  10. Helpful (1)

    "Annoying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Stock Associate in New York, NY
    Former Employee - Stock Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Express part-time (Less than a year)

    Pros

    It's good if you're into being in Times Square,
    If you're on break, there's food places nearby.
    Seems like a ok place... at first

    Cons

    Pay isn't that good
    Management is up and tight about everything. They have no patience.
    It can go hectic easily if you make a mistake

    Advice to Management

    N/a


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