Express Reviews | Glassdoor

Express Reviews

Updated May 21, 2017
199 reviews

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5.0
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David G. Kornberg
37 Ratings

199 Employee Reviews

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Pros
  • 30% off employee discount and awesome coworkers (in 148 reviews)

  • Great discount, clientele that is looking for shopping assistance, quality merchandise (in 140 reviews)

Cons
  • No work life balance just like all outlet retail (in 65 reviews)

  • The pay is a little bit low due to it being minimum wage (in 156 reviews)

More Pros and Cons

  1. "Part Time Sales Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PT Sales Lead in Houston, TX
    Former Employee - PT Sales Lead in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Express part-time (More than a year)

    Pros

    management experience, but not full time hour requirements.

    Cons

    Hectic schedule. You get called in often when the store is understaffed.

    Advice to Management

    Make sure there are enough allocated hours to get things done. We were constantly going over hours in order to run the store properly.


  2. "Come to express!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Palmdale, CA
    Current Employee - Sales Associate in Palmdale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express part-time

    Pros

    Fun organized envoirment and employees are respectful. And always take care of your questions and concerns . Store is always clean and well put together .

    Cons

    None ! Its a very nice clothing store . Has generous discount for employees and we always make sure every customer needs are met .


  3. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Express (More than a year)

    Pros

    The discounts and my coworkers, managers

    Cons

    Not enough hours for many associates... I was lucky to always get called in by my managers but not many did. Eliminate Call-in's I commuted 2 hours to get to work and had to get ready 4 hours before just so they could tell me they didn't need me sometimes

    Advice to Management

    Keep doing what youre doing. I've never worked in a place where I felt comfortable and respected like I have here. Just work on the call-ins and giving equal hours to everyone :)


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  5. "Overall Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associaate in Denver, CO
    Former Employee - Sales Associaate in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Express part-time (More than a year)

    Pros

    This was a great company to work for and the management was on top of their game. Definitely recommend to others.

    Cons

    When doing door-to-floor (receiving shipment) the process can be a bit unorganized.


  6. Helpful (1)

    "Great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Providence, RI
    Current Employee - Retail Sales Associate in Providence, RI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Express part-time (More than 3 years)

    Pros

    You'll meet a lot of great people (coworkers as well as customers). I've made great friends that I keep in touch with even though I transferred to another store half way across the country.

    Cons

    Demanding hours around the holidays, but you'll make time and a half so it's not all bad.

    Advice to Management

    Make sure to keep employees motivated, maybe try and pick employee's brains about possible design ideas because we have first-hand knowledge of what customers like and dislike about our company's clothing.


  7. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Montclair, CA
    Current Employee - Sales Associate in Montclair, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express part-time (More than a year)

    Pros

    the job is really easy! My team always help me when i need help or have a question! Basic duties, cashier, stock check, cleaning up store and checking on customers

    Cons

    Sometimes the costumers mess up the store pretty bad and it takes forever to clean up. sometimes you get less hours but it depends on your store manager

    Advice to Management

    You just need to excel in your position in sales associate and then you can ask or be recognized by a manager to be considered for a manager spot. Then you have to take a management class and given a title of manager in training.


  8. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Cherry Hill, NJ
    Former Employee - Sales Associate in Cherry Hill, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Express part-time (Less than a year)

    Pros

    Great managers, very understanding, easily learn sales, promotions, and product knowledge

    Cons

    Customers don't want help, standing around a lot just folding clothes

    Advice to Management

    Try to switch up the sales associates more often in fitting rooms and throughout the store


  9. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Roosevelt, AZ
    Current Employee - Sales Associate in Roosevelt, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    This website is getting me rite. But the job is good. Fun. Lots of cool people to meet. Ok pay. It's retail what are you expecting?

    Cons

    Fun nice. Good experience. Overall good job for starting but not for staying

    Advice to Management

    Little hours. Slow pace after season ends. Customers get better discounts then the employees but hey it's whatever


  10. "SM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Dallas, TX
    Current Employee - Store Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great communication from corporate to stores, love the work environment

    Cons

    more competitive pay, more paid all store meetings

    Advice to Management

    continue to stay motivated


  11. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Express Sales Associate in Lake Grove, NY
    Current Employee - Express Sales Associate in Lake Grove, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Express part-time (More than a year)

    Pros

    The Managers are really great. The atmosphere is fun and motivating. The discount is very nice for employees who like to shop.

    Cons

    Working at Express often includes many late nights recovering the store where you may not know when you'll get out. Hours can be unpredictable and not the most reliable source of income.

    Advice to Management

    Better scheduling would really improve employee happiness and morale. Less focus on meeting sales numbers by segment and more focus on customer experience.


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