Express Reviews | Glassdoor

Express Reviews

Updated February 23, 2017
1,678 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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David G. Kornberg
191 Ratings

1,678 Employee Reviews

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Pros
  • 30% off employee discount and awesome coworkers (in 145 reviews)

  • Great discount, clientele that is looking for shopping assistance, quality merchandise (in 137 reviews)

Cons
  • Work-life balance isn't the best (in 63 reviews)

  • Minimum wage with no commission or bonuses (in 153 reviews)

More Pros and Cons

  1. "Great management, wish there was commission"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Williamsburg, IA
    Former Employee - Sales Associate in Williamsburg, IA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Express part-time (More than a year)

    Pros

    Loved my management! Very respectful and worked well with busy schedules. Made everyone feel valued!

    Cons

    No commission meant that it was hard to stay motivated knowing you made the same pay while being outgoing and helpful as other associates who slacked.

    Advice to Management

    Use commission to motivate employees who have been with the company for a while.


  2. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Express part-time

    Pros

    Discount, cool people, a lot of hours

    Cons

    work holidays, management, bad hours


  3. "Good Backbone to Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Lead in Fairlawn, OH
    Former Employee - Stock Lead in Fairlawn, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Express part-time (More than a year)

    Pros

    Everything was organized which made keeping your hours steady and time off pretty easy to look ahead with. Getting through a work day was easy, at my location there was little to no issue between coworkers which kept the days simple.

    Cons

    No benefits but I was only part time so it isn't expected.

    Advice to Management

    Keep open communication with your staff.


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  5. "Great discount, not much else"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Columbia, SC
    Current Employee - Sales Associate in Columbia, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Express part-time (More than 3 years)

    Pros

    The discount is pretty good

    Cons

    The pay, some of the co-workers aren't the best, managers can be rude or apathetic

    Advice to Management

    Find better people to manage store when you're not there


  6. "Express Sales Associate Vancouver Mall"

    Star Star Star Star Star
    Former Employee - Sales Associate in Vancouver, WA
    Former Employee - Sales Associate in Vancouver, WA

    I worked at Express part-time (Less than a year)

    Pros

    Good environment, friendly workers, good management.

    Cons

    Not a lot of hours, hard to work more than 10 hours a week.

    Advice to Management

    Have a slightly smaller staff and give people more hours.


  7. "I wish my experience had been better."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pembroke Pines, FL
    Former Employee - Anonymous Employee in Pembroke Pines, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Express part-time

    Pros

    They paid me quite fairly, and the products really are phenomenal.

    Cons

    The management was absolutely atrocious and I ended up quitting because I was never given any training, and I was scolded for not doing the job (which I was not taught how to do) efficiently. I was also kept working until 4 am on multiple occasions, only to have to come in three hours later.

    Advice to Management

    Train people more thoroughly.


  8. "Co manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Co Manager in Dallas, TX
    Current Employee - Co Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Express full-time (More than 5 years)

    Pros

    Paid time off and benefits for full time and discount 40% off

    Cons

    Store manager doesn't follow policy and makes own policy when it is fitting for the situation, overload of work for underpayment, favoritism only if you follow their "rules for the moment", would have a store manager late everyday and would never be held accountable by the DM. Culture and values are an "open door policy" but is FAR from it

    Advice to Management

    Dm needs to be more aware and accountable of things going on in each store and not care about every team member below the SM role


  9. "Part-Time Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express part-time

    Pros

    - Flexible Hours and nice people to work it

    Cons

    Don't know about the raise


  10. "Great place to shop, not great place to work"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Express part-time

    Pros

    Good Discounts, good products, clean store. Decent amount of hours available. Could be fun to work at depending on managers.

    Cons

    Hard to get shifts off when needed, Management was a bit to strict with rules i.e. no leaning or sitting when the store didn't even have one customer. Expected to work whenever I had free time. I was on a seasonal contract and wasn't informed that they weren't keeping me on unitl last shift.


  11. "Great for people who need flexible hours"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express part-time

    Pros

    -fun environment
    -flexible hours
    -great employee discount

    Cons

    -unstable hours (I'm part-time)
    -unorganized management

    Advice to Management

    the managers need to have better communication with themselves and then with the associates



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