Express Reviews | Glassdoor

Express Reviews

Updated September 23, 2017
1,877 reviews

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3.2
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David G. Kornberg
243 Ratings

1,877 Employee Reviews

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Pros
Cons
  • Hard to have a good work/life balance (in 66 reviews)

  • Started at minimum wage and didn't get a raise until almost 2 years later (working seasonally) (in 158 reviews)

More Pros and Cons

  1. "Not bad for a first time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PT Sales Lead in Miami, FL
    Former Employee - PT Sales Lead in Miami, FL
    Recommends
    Positive Outlook

    I worked at Express part-time (More than 3 years)

    Pros

    Promotions from within; plenty of opportunity to grow if you work for it. Promoted up to PT Sales Lead within 6 months of the first time I worked for the company. Relocated and had to start from scratch but was promoted again in about the same amount of time.

    Cons

    Pay, store management is either great or bad, higher management (i.e. DR, RM, etc.) can be unreasonable with why goals were not attained.


  2. "Very good EXPRESS work experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brownsville, TX
    Former Employee - Anonymous Employee in Brownsville, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Express part-time (More than 3 years)

    Pros

    Good experience in customer service and the retail business

    Cons

    Chance for advancement can take long

  3. "Sales Associates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Express part-time

    Pros

    Great team/staff members and environment to work in.

    Cons

    In my personal experience, I do not have any cons to list.


  4. "Stressful Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Locust Grove, GA
    Former Employee - Sales Associate in Locust Grove, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Express part-time

    Pros

    The only good thing about Express is they will work with your schedule if you're still attending school. On the other hand, Express give you a 30% off discount for part-time Sale Associate. The discount in my opinion is not much because some of the clothes is over 80 dollars. The company start me off at 8.00 dollars an hour which is not worth the extra stress.

    Cons

    The bad thing about working at Express is the lack of hours. Store-Manager or Assistant Manager get most of the hours. They pressure you to sign people up for credit cards and reward cards. You are only allowed to wear graphic shirt and blue jeans from express. They don't really train you and expect for you to know everything. In addition, they will call you on your off day to cover someone else shift.

    Advice to Management

    Properly train your staff so your employee can be better prepare in certain situation. Don't require your staff to wear only express graphic shirts and jeans when they Do Not get paid enough or enough hours to buy a new wardrobe.


  5. "Good Job"

    StarStarStarStarStar
    Current Employee - Sales Associate/Cashier
    Current Employee - Sales Associate/Cashier
    Recommends

    I have been working at Express part-time

    Pros

    great pay, great discount, awesome coworkers

    Cons

    it is a little understaffed


  6. "Good opportunity. My manager is encouraging and the whole team is good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    30% Discount
    You get to know different responsibilities in retail.

    Cons

    Not much opportunities for promotion.
    Discount is only for merch that is 30% off already.

    Advice to Management

    If you want associates to wear Express products at work, I hope you give a bigger discount.


  7. "Okay for summer job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Learn how retail sales works, fun if your managers are good

    Cons

    Obviously low pay bc part-time

  8. "Easy and simple application process"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Express part-time

    Pros

    Job was not very difficult, management was kind and easy to talk to

    Cons

    Sometimes it was a little disorganized


  9. "Work Dependent On Co-workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Floor Associate in Dublin, OH
    Former Employee - Sales Floor Associate in Dublin, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Express part-time (More than a year)

    Pros

    Ability to move up in company even as a Sales Associate.

    Cons

    Management is underpaid and overworked in stores, usually results in stressed out bosses projecting onto their employees.

    Advice to Management

    Pay your store managers better, they deserve more.


  10. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Sales Associate in White Plains, NY
    Former Employee - Sales Associate in White Plains, NY
    Recommends
    Neutral Outlook

    I worked at Express part-time (More than a year)

    Pros

    Good employee deals for the clothes.

    Cons

    Too persistent with Express Next Rewards.

    Advice to Management

    Good Management


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