Express Reviews | Glassdoor

Express Reviews

Updated October 22, 2017
1,921 reviews

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1,921 Employee Reviews

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Pros
Cons
  • Hard to have a good work/life balance (in 67 reviews)

  • Started at minimum wage and didn't get a raise until almost 2 years later (working seasonally) (in 162 reviews)

More Pros and Cons

  1. Helpful (2)

    "Poor Managment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in New York, NY
    Current Employee - Retail Sales Associate in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Express part-time

    Pros

    The work space was fast paced, and never a dull moment

    Cons

    Unfair wages, worked too hard for minimum wage. Most managers didn't even work and bossed us around all day

    Advice to Management

    Actually do your job and don't blame us associates for not making a segment. And when a segment is made, credit should go to all workers


  2. "It's okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express part-time

    Pros

    Fun environment, friendly, lots of hours

    Cons

    Pay, not enough well trained associates, hard to move up, no raises due to lack of "titles". Sometimes you can be overworked and under appreciated.

    Advice to Management

    Pay your employees what they're worth. Don't keep them from moving up just because you're content at where they're at.

  3. "Do better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Express Sales Associate in New York, NY
    Current Employee - Express Sales Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Express part-time (Less than a year)

    Pros

    The 40% discount on clothes even works on top of 30% off and under. This is literally the only perk.

    Cons

    Says there no dress code but want you to buy and wear their clothes. They don’t pay enough for to even afford their 88 dollar jeans. Can’t keep employees from leaving due to inconvenient scheduling.

    Advice to Management

    If you want your employees to wear and advertise your clothes, raise your minimum wage to 14 an hour. Your clothes aren’t cheap.


  4. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Discount
    Fun environment
    keep up with trends

    Cons

    same tasks every day


  5. "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Express full-time

    Pros

    friendly environment, I liked the employees

    Cons

    I had a very heavy workload and the compensation didn't match


  6. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Express part-time

    Pros

    The only pro is their employee discount.

    Cons

    Long Hours, employees were rude to newly hired, pay is not the best.


  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Springfield, OH
    Current Employee - Front Desk Agent in Springfield, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express full-time (Less than a year)

    Pros

    Great work opportunities and wonderful people to work for.

    Cons

    Needs to have electronic means of submitting time card

  8. "unrecognizable as the brand I joined"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in San Francisco, CA
    Former Employee - Store Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Express full-time (More than 10 years)

    Pros

    Upward mobility, relocation available, generous expense report compensation, this is a pool full of tiny fish, if you're a big one you can go far

    Cons

    No support, mass exodus of talent, they no longer pay for top talent, really poor HR department, general mistrust of employees,

    Advice to Management

    You get what you pay for. Eliminating payroll and decreasing pay rates while expecting the same results is not achievable


  9. "Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Bloomington, IL
    Current Employee - Sales Associate in Bloomington, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Express part-time (More than 3 years)

    Pros

    Great clothes and allow for as many hours as you want

    Cons

    head manager is rude and the discounts are not that great compared to other companies

    Advice to Management

    appreciate your employees


  10. "Not bad for a first time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PT Sales Lead in Miami, FL
    Former Employee - PT Sales Lead in Miami, FL
    Recommends
    Positive Outlook

    I worked at Express part-time (More than 3 years)

    Pros

    Promotions from within; plenty of opportunity to grow if you work for it. Promoted up to PT Sales Lead within 6 months of the first time I worked for the company. Relocated and had to start from scratch but was promoted again in about the same amount of time.

    Cons

    Pay, store management is either great or bad, higher management (i.e. DR, RM, etc.) can be unreasonable with why goals were not attained.


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