Express Reviews | Glassdoor

Express Reviews

Updated February 12, 2017
1,675 reviews

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Full-time Part-time

1,675 Employee Reviews

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Pros
  • 30% off employee discount and awesome coworkers (in 145 reviews)

  • Great discount, clientele that is looking for shopping assistance, quality merchandise (in 137 reviews)

Cons
  • Work-life balance isn't the best (in 63 reviews)

  • Minimum wage with no commission or bonuses (in 153 reviews)

More Pros and Cons

  1. "Express Life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Atlanta, GA
    Current Employee - Sales Associate/Cashier in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Express part-time (More than a year)

    Pros

    It's a fast pace learning environment. it's a good place to start out.

    Cons

    Its a fast pace environment


  2. "Hard Labor for Low Wages"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Huntington Station, NY
    Former Employee - Sales Associate in Huntington Station, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Express part-time (Less than a year)

    Pros

    1. 40% discount in store and online
    2. Coworkers for the most part were kind
    3. Great way to begin experience in retail/fashion
    4. Only takes about 1-2 years to move up (Sales Lead) if you're interested in becoming a Store Manager/Senior Management

    Cons

    1. Horrible hourly wage ($9.50/hr, even with 40% off)
    2. You can expect max 20 hours per week (Sometimes more if sales hold strong), but this varied widely. One week you get 5 hours the next 30 hours.
    3. Work is exhausting and lacks value
    4. Managers do not accommodate when you have extenuating circumstances (i.e. sickness, weather)
    5. Expect to stay for closing between 12-2 am especially when they store is understaffed
    6. Managers and overall staff change often

    Advice to Management

    1. Have more transparency about potential hours
    2. Please start using email instead of personal cell phone numbers for communication (highly unprofessional)


  3. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Express Sales Associate in Lake Grove, NY
    Current Employee - Express Sales Associate in Lake Grove, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Express part-time (More than a year)

    Pros

    The Managers are really great. The atmosphere is fun and motivating. The discount is very nice for employees who like to shop.

    Cons

    Working at Express often includes many late nights recovering the store where you may not know when you'll get out. Hours can be unpredictable and not the most reliable source of income.

    Advice to Management

    Better scheduling would really improve employee happiness and morale. Less focus on meeting sales numbers by segment and more focus on customer experience.


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  5. "associate"

    Star Star Star Star Star
    Former Employee - Sales Lead in Dallas, TX
    Former Employee - Sales Lead in Dallas, TX

    I worked at Express (More than a year)

    Pros

    got to have a discount

    Cons

    did not get enough hours


  6. "Sales Associate"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Express part-time

    Pros

    Fun environment to work in

    Cons

    Long shifts and no breaks


  7. "Sales Associate Review"

    Star Star Star Star Star
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Express part-time (More than a year)

    Pros

    - Good employee discount, even online!
    - Positive reinforcement throughout your daily shifts.
    - Fun and friendly working environment.
    - You learn a lot on the corporate side even if you're only a sales associate - great for college students in the business field.

    Cons

    - You have to work for a year to be allowed a promotion.
    - No commission.
    - Frequent payroll overages, so sales associates often get their shifts cut.

    Advice to Management

    Schedule more accordingly to what you can afford rather than cutting people last minute. Pay also can sometimes not be fair when looking at how much effort is put in by workers.


  8. "sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA
    Doesn't Recommend
    Approves of CEO

    I have been working at Express part-time (Less than a year)

    Pros

    nice coworkers. nice clothes.

    Cons

    not enough hours , low pay

    Advice to Management

    make pay go up


  9. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Manchester, NH
    Current Employee - Store Manager in Manchester, NH
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Express full-time (More than 8 years)

    Pros

    Overall it is not to stressful of a job except holiday time. Great product and brand to work for overall with great internally promotion opportunities.

    Cons

    Schedule restrictions and lack of payroll for all levels of team makes it difficult to achieve tasking results daily. Not impossible just difficult.

    Advice to Management

    Lead by example for best team results


  10. "Terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Miami, FL
    Former Employee - Sales Associate in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Express part-time (Less than a year)

    Pros

    Company is terrible but the people I worked with were nice.

    Cons

    Terrible Salary. No raise. Poor benefits compared to other retail companies.


  11. "High expectations, little pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Former Employee - Anonymous Employee in Oklahoma City, OK

    I worked at Express (More than a year)

    Pros

    The people I worked with were amazing, even the district manager was very team oriented

    Cons

    They give you a ton of work,which isn't a bad thing, if they would pay you more than minimum wage.

    Advice to Management

    Pay your employees for all of the hard work you expect them to do. No one wants to do all of that work for $7.50 an hour



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