Express Reviews | Glassdoor

Express Reviews

Updated September 21, 2017
1,875 reviews

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1,875 Employee Reviews

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Pros
Cons
  • Hard to have a good work/life balance (in 66 reviews)

  • Started at minimum wage and didn't get a raise until almost 2 years later (working seasonally) (in 158 reviews)

More Pros and Cons

  1. "Expect favoritism"

    StarStarStarStarStar
    Current Employee - Stylist in New York, NY
    Current Employee - Stylist in New York, NY

    I have been working at Express part-time (More than a year)

    Pros

    -Great Discount
    -Good Teamwork
    -Gives you great customer service skills

    Cons

    -Don't pay their associates enough
    -Strict on how you work
    -Favoritism

    Advice to Management

    They often put too much pressure on associates when they are trying to reach the goal of the day. It is fine to encourage your associates to do their best but it's a totally different to expect them to control things that are out of their hands. Also look into favoritism because it often leaves some of the best associates in the same position while others who are less capable advance.


  2. "Associate - Merchant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express full-time

    Pros

    Great flexibility and hours that make it easy to get through work

    Cons

    Growth opportunity and decline retail situation has made turn over pretty bad

  3. "Lead Cashier/ Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Express part-time

    Pros

    Friendly customers
    Fast pace
    Lenient Dress Code

    Cons

    Terrible management
    Managers are rude
    Company doesnt care about their employees

    Advice to Management

    Be nicer, Dont bring your personal life into your work. Respect associates because otherwise you hinder the work environment which will hurt your progress


  4. "Great Seasonal Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Express part-time (More than 3 years)

    Pros

    Easy to go from seasonal, to part time, to moving up management
    The discount is incredible
    Clothes for meeting goals

    Cons

    If looking for a lot of hours it is hard to get with retail


  5. "Just awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Coral Gables, FL
    Former Employee - Associate in Coral Gables, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Express part-time (Less than a year)

    Pros

    You get to pay their really expensive clothes for a little less.

    Cons

    They give barely any hours, but they hire a massive amount of people. I presume to compensate for the massive amount of people that quit. But they still don't give anyone hours. One girl asked for as much hours as possible and received two work days every two weeks. The customers are like any place, some good some bad. But the supervisors are just awful...
    They said to turn in any clothes were find damaged but they told me to just hide them in the back of the rack because they didn't want to go thru the process.


  6. "Sales associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Easy job
    Laid back environment
    Flexible hours for students
    40% employee discount
    Good for college students
    Not very much else

    Cons

    VERY LOW PAY!
    Minimum wage
    Incredibly difficult to get a rise, district manager who you never meet decides, not your own manager
    Unorganized
    High turnover rate

    Advice to Management

    Don't promise your employees raises and then not follow through


  7. "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Chicago, IL
    Former Employee - Retail Sales Associate in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Express part-time (More than a year)

    Pros

    I personally like the brand so I enjoyed having access to a pretty nice employee discount. The coworkers and managers were pretty cool, motivated people.

    Cons

    Barely got scheduled and had way too many "call-ins".

    Advice to Management

    Have a better work shift to call in ratio

  8. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accessories Sales Associate in Albuquerque, NM
    Former Employee - Accessories Sales Associate in Albuquerque, NM
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Express part-time (More than 3 years)

    Pros

    growing company, lucrative market, flexible schedule, fun work environment

    Cons

    low pay, late night hours, no direct deposit

    Advice to Management

    pay closer attention to scheduling around employees school/other job schedule to avoid understaffing


  9. "No breaks"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express part-time

    Pros

    People are nice and very good to work with

    Cons

    You don't get any breaks and the customers aren't very considerate or kind.


  10. "Great experience and a fun environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Co-Manager in Orlando, FL
    Current Employee - Co-Manager in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Express full-time (More than a year)

    Pros

    Great environment for learning, teaching and developing your managerial skills they take the time to train and learn from different managers insights

    Cons

    Limited lateral movement for career minded individuals and some processes are a bit dated but work for the job at hand

    Advice to Management

    Great company to learn and develop


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