Express Sales Associate Reviews | Glassdoor

Express Sales Associate Reviews

Updated April 24, 2017
669 reviews

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Sales Associate

3.1
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
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David G. Kornberg
59 Ratings

Employee Reviews

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Pros
  • 30% off employee discount and awesome coworkers (in 146 reviews)

  • Great discount, clientele that is looking for shopping assistance, quality merchandise (in 139 reviews)

Cons
  • No work life balance just like all outlet retail (in 65 reviews)

  • The pay is a little bit low due to it being minimum wage (in 154 reviews)

More Pros and Cons

  1. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Express (More than a year)

    Pros

    The discounts and my coworkers, managers

    Cons

    Not enough hours for many associates... I was lucky to always get called in by my managers but not many did. Eliminate Call-in's I commuted 2 hours to get to work and had to get ready 4 hours before just so they could tell me they didn't need me sometimes

    Advice to Management

    Keep doing what youre doing. I've never worked in a place where I felt comfortable and respected like I have here. Just work on the call-ins and giving equal hours to everyone :)


  2. "Express Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Ames, IA
    Former Employee - Sales Associate in Ames, IA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Express part-time (Less than a year)

    Pros

    -Friendly work environment
    -Great co-workers
    -Opportunities to move up in management

    Cons

    -Low pay
    -Very slow paced environment


  3. "Recommend for short term employment only"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Jersey City, NJ
    Former Employee - Sales Associate in Jersey City, NJ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    People that were there and ability to make your own availability is the only pro

    Cons

    Low pay
    Crappy customers
    Very little room for advancement or raises

    Advice to Management

    Increase pay for staff or lower your expectations


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  5. "Great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Providence, RI
    Current Employee - Retail Sales Associate in Providence, RI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Express part-time (More than 3 years)

    Pros

    You'll meet a lot of great people (coworkers as well as customers). I've made great friends that I keep in touch with even though I transferred to another store half way across the country.

    Cons

    Demanding hours around the holidays, but you'll make time and a half so it's not all bad.

    Advice to Management

    Make sure to keep employees motivated, maybe try and pick employee's brains about possible design ideas because we have first-hand knowledge of what customers like and dislike about our company's clothing.


  6. "Summer Workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Fairfax, VA
    Former Employee - Sales Associate in Fairfax, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Express part-time (Less than a year)

    Pros

    Easy hours, though can go pretty late. Easy work, friendly staff, good management.

    Cons

    Can go really late on weekends, must be available on the weekends.

    Advice to Management

    Be friendly


  7. "Could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Plymouth Meeting, PA
    Current Employee - Sales Associate in Plymouth Meeting, PA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Express part-time (Less than a year)

    Pros

    Discounts, flexible schedule, friendly environment and a great introduction if you are new to retail.

    Cons

    New hires only have the option of working part-time, horribly low wages for the responsibilities you are given and for a store that sells very expensive, opportunity for growth but you are only promoted with no raise. High corporate demands and no bonuses for making top sales. Odd management.

    Advice to Management

    For such a high end store, salary should be up, realistically at least up by a dollar. Promotions should always come with a raise. New hires should have the option to work full time. I don't see why these things cannot be implemented. If you want to be on top again, these would be steps in the right direction to increase employee satisfaction.


  8. "Express Review from former Seasonal Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Oakbrook Terrace, IL
    Former Employee - Sales Associate in Oakbrook Terrace, IL

    I worked at Express part-time (More than a year)

    Pros

    40% discount, fun environment, developed great customer service skills

    Cons

    Difficult to contact managers, closing shifts can go as late as 1am

    Advice to Management

    Associates should be given managers phone numbers and emails in the event that they need to contact them with any questions or concerns they may have.


  9. "Sales/ Floor-set Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Edgewater, NJ
    Current Employee - Sales Associate in Edgewater, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Express part-time (More than 3 years)

    Pros

    Decent discount of 40% for clothes up to 30% off, no red-line or certain sale items. Working there for additional income has been slightly helpful.

    Cons

    Discount can be very restrictive that i occasionally find myself spending more than regular customers. I did not get recognizable wage raise until i brought it to the attention of the Store Manager, over a year later from working there.

    Advice to Management

    Keep an eye on stores better by evaluating how may employees they have working in correlation with store traffic.


  10. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Express part-time (Less than a year)

    Pros

    Where casual outfits to work, or dress to impress

    Cons

    No hours, the only full-time people are the managers

    Advice to Management

    Don't hire as many people, give more hours to the workers already employed


  11. "It's fun"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Concord, NC
    Current Employee - Retail Sales Associate in Concord, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express part-time (More than a year)

    Pros

    Good experience fun coworkers

    Cons

    Some of the downsides is sometimes the managers don't talk to eachother when someone can't come in

    Advice to Management

    Hello