Express Scripts Reviews | Glassdoor

Express Scripts Reviews

Updated May 23, 2017
1,193 reviews

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Current Employees

3.0
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Express Scripts President & Chief Executive Officer Tim Wentworth
Tim Wentworth
170 Ratings

1,193 Employee Reviews

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Pros
Cons
  • The company is struggling to define a work-life balance (in 211 reviews)

  • no work life balance despite company rhetoric to the contrary (in 78 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (8)

    "Great company where technology is a competitive advantage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Senior Director in Saint Louis, MO
    Current Employee - IT Senior Director in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (Less than a year)

    Pros

    I joined the technology organization 2 months ago, here are my observations thus far:
    + empowered employees at all levels who are encouraged to challenge the status quo
    + helping clients and patients are truly the focus of the company... a VERY noble mission
    + Alignment at the highest c-suite levels that technology and data is a major competitive advantage
    + little bureaucracy and an org structure that feels flat and like a community. Every employee gets to hear and ask questions to the CIO every other week. No ivory towers.
    + a technologists dream: agile, CI/CD, TDD, cloud (PCF), big data/analytics, mobile and watch apps, hack-a-thons, collaborative workspaces. This is the journey the organization is on.
    + great culture: supporting charities and community service is important; fun at work with ping pong tables, adult coloring murals, March Madness viewing party. Casual dress code is also nice.

    Cons

    - I've been here two months and can find very little cons. The company has gone through a major cultural transformation over the last 2 years with new C-suite leadership. I did read through the glass door reviews before I accepted my position and I can say that most of the reviews are based on the old culture. I am very glad I joined the Express Scripts team.

    Advice to Management

    Keep the unwavering focus on the patients and clients. Internally: keep the focus on the employees and their empowerment to make a difference.


  2. "So far so good!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Resource Management Analyst in Saint Louis, MO
    Current Employee - Senior Resource Management Analyst in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Express Scripts full-time (Less than a year)

    Pros

    Everything I have seen so far has been top notch. Superiors and peers are all nice and easy to work with; we have a great team.

    Cons

    None that I have seen yet as far as working for the company. Within our own department we have our challenges, but not cons :)


  3. "Patient Client Advocate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Client Advocate in Indianapolis, IN
    Current Employee - Patient Client Advocate in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (Less than a year)

    Pros

    Great Benefits, Guaranteed Hours, Bonuses

    Cons

    Wanting you to do someone else's job but don't want to compensate you for it. Over worked and underpaid

    Advice to Management

    Higher people based off of knowledge and not based off of friendship


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "SFA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SFA in Bloomington, MN
    Current Employee - SFA in Bloomington, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (More than a year)

    Pros

    Great team collaboration, good senior leadership, Benefits are mid range.

    Cons

    Lacks mutual respect within certain functional positions.


  6. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Saint Louis, MO
    Current Employee - Director in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (Less than a year)

    Pros

    Good culture to work in company

    Cons

    Constant change in the company

    Advice to Management

    Stagnant mid level


  7. Helpful (3)

    "Run!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - North Carolina in Charlotte, NC
    Current Employee - North Carolina in Charlotte, NC
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Express Scripts full-time (More than 3 years)

    Pros

    ESI is horrible. If you want to be under paid, be super stressed, don't have a life, feel like you have to rude and love taking Xanax then ESI is the place too be! Turn over rate is high and no suck time 0.30 raises and who ever makes up this organization are straight "*****! They don't know how or what to run a business and communication, micromanaging and no sense rules they have are made for a robot not a human. Please run. Don't apply. They are horrible and management is a joke and won't help you.

    Cons

    Everything all wrong, run don't look back.

    Advice to Management

    Shut down and re evaluate the company and stop being greedy crooks. Stop making ever about a $$$$ and making yourself rich and the workers poor and money, no life no benefits


  8. "Some is better, work still needed."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    No opinion of CEO

    I have been working at Express Scripts full-time (More than 8 years)

    Pros

    Good flex program to leave early if you reach a certain amount of points during the day.

    Cons

    Getting flex points can be very difficult, more so in certain departments. Some people don't bother participating. Compensation for working hard is a joke, unless you hold some kind of management positions. Hard to feel valued below that.

    Advice to Management

    Better monetary compensation for workers would be a great start. Groceries, insurance, gas,rent, everything climbs quicker than our wages.


  9. Helpful (2)

    "It's O.K, almost like taking your cousin to a high school dance, it will work in a pinch, but not for the long haul."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prior Authorization Representative in Liberty Lake, WA
    Current Employee - Prior Authorization Representative in Liberty Lake, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Express Scripts (Less than a year)

    Pros

    It's a desk job. No weekends. Decent hours. People are very nice. Lunchroom is nice. 2 sets of bathrooms. Large parking lot.

    Cons

    No matter how efficient you are, and how they claim to be all in for employees and patients, at the end of the day it's all about the numbers.


  10. "Good PTO but work long hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Saint Louis, MO
    Current Employee - Program Manager in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Express Scripts full-time (More than 5 years)

    Pros

    There are plenty of PTO days

    Cons

    Work hours interfere with personal life

    Advice to Management

    Work on work life balance - its a continual problem


  11. Helpful (4)

    "EGWP Client Services Operations Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Neutral Outlook
    No opinion of CEO

    I have been working at Express Scripts full-time (More than 8 years)

    Pros

    Excellent coworkers with a wealth of knowledge

    Cons

    Lack of appreciation for employees


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