Express Scripts Reviews | Glassdoor

Express Scripts Reviews

Updated June 28, 2017
2,064 reviews

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Full-time Part-time

2,064 Employee Reviews

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Pros
Cons
  • The company is struggling to define a work-life balance (in 211 reviews)

  • no work life balance despite company rhetoric to the contrary (in 78 reviews)

More Pros and Cons

  1. Helpful (1)

    "Lots of work.. Old technogy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technologist in Saint Louis, MO
    Former Employee - Technologist in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Moví g to new technology with the new CIO, but we still deal with a lot of old technology.

    Cons

    Company seems to promote outsiders fast.. Do not plan to stay for more than 3 years

    Advice to Management

    Promote insiders


  2. Helpful (1)

    "Concierge-Sr.Customer Service representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Mason, OH
    Former Employee - Senior Customer Service Representative in Mason, OH
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Express Scripts full-time (More than 10 years)

    Pros

    Great team work /flexible with time.Decent benefits .
    Friendly people to work with just not a lot of communication.

    Cons

    Fear of the unknown from day to day what your future with the company may be.Think you job is secure .Never think you cannot be replaced.

    Advice to Management

    More communication with staff

  3. "Excellent compensation. No work/life balance."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Approves of CEO

    I worked at Express Scripts (More than a year)

    Pros

    Excellent compensation, including benefits and bonuses.

    Cons

    Performance rating system. No work/life balance.

    Advice to Management

    Allow for more work/life balance.


  4. Helpful (1)

    "Pharmacist staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacist in Albuquerque, NM
    Former Employee - Pharmacist in Albuquerque, NM
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Express Scripts full-time (More than 8 years)

    Pros

    Lots of training available, plenty of work in each queue , plenty of management involvement and review of productivity

    Cons

    Sick leave policies can be punitive , never allowed to cash out, use it or lose it. Managers can black ball employee, then out the door. Time management discourages interaction with peers. Poor home/work balance .

    Advice to Management

    Be fair and balanced with all peer staff, do not just nurture those employees that do direct work for you. No favorites, please. Treat team, as a true fair and balanced team


  5. Helpful (1)

    "So far so good!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Resource Management Analyst in Saint Louis, MO
    Current Employee - Senior Resource Management Analyst in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Express Scripts full-time (Less than a year)

    Pros

    Everything I have seen so far has been top notch. Superiors and peers are all nice and easy to work with; we have a great team.

    Cons

    None that I have seen yet as far as working for the company. Within our own department we have our challenges, but not cons :)


  6. Helpful (2)

    "A real drag of a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Pharmacy Technician in Whitestown, IN
    Current Employee - Certified Pharmacy Technician in Whitestown, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Express Scripts full-time (More than 3 years)

    Pros

    You can learn what a company does when they dont know what to do.
    Got to be friends with other like minded people for short periods on time. They leave alot. Pays gotten alittle better but they use prevaling wage for the area not for the job so it lower then other places with the same job.

    Cons

    People seem to get promotions based on much they cater to the mood of the managers, No independent thought on how to best do your job, They are the bosses so you will do it their way then few month later it changes again.

    Advice to Management

    Why even comment you never listen to the works just to the college flunkies that come and go


  7. "10 years = Principles Before Personalities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Saint Louis, MO
    Former Employee - Business Analyst in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Express Scripts full-time (More than 10 years)

    Pros

    Resources for "Professional Development" great for a person who has a high level of personal responsibility. Great place to let your Academic knowledge shine – just look for opportunities to interject them and accelerate.

    Cons

    the vision as reflected in the talent selection within lower roles is had to see from the inside.

    Advice to Management

    Why use a battering ram, when an arrow will do?

  8. Helpful (7)

    "Run!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - North Carolina in Charlotte, NC
    Current Employee - North Carolina in Charlotte, NC
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Express Scripts full-time (More than 3 years)

    Pros

    ESI is horrible. If you want to be under paid, be super stressed, don't have a life, feel like you have to rude and love taking Xanax then ESI is the place too be! Turn over rate is high and no suck time 0.30 raises and who ever makes up this organization are straight "*****! They don't know how or what to run a business and communication, micromanaging and no sense rules they have are made for a robot not a human. Please run. Don't apply. They are horrible and management is a joke and won't help you.

    Cons

    Everything all wrong, run don't look back.

    Advice to Management

    Shut down and re evaluate the company and stop being greedy crooks. Stop making ever about a $$$$ and making yourself rich and the workers poor and money, no life no benefits


  9. Helpful (3)

    "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Express Scripts full-time (More than 5 years)

    Pros

    Work From Home, Flexible hour

    Cons

    Work Life Balance, Management does not listen to employees

    Advice to Management

    try listening


  10. "Patient Client Advocate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Client Advocate in Indianapolis, IN
    Current Employee - Patient Client Advocate in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (Less than a year)

    Pros

    Great Benefits, Guaranteed Hours, Bonuses

    Cons

    Wanting you to do someone else's job but don't want to compensate you for it. Over worked and underpaid

    Advice to Management

    Higher people based off of knowledge and not based off of friendship


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