Express Scripts Reviews | Glassdoor

Express Scripts Reviews

Updated December 16, 2017
2,213 reviews

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2,213 Employee Reviews

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Pros
Cons
  • The company is struggling to define a work-life balance (in 223 reviews)

  • no work life balance despite company rhetoric to the contrary (in 81 reviews)

More Pros and Cons

  1. Helpful (5)

    "Work at Home pharmacist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Work At Home Pharmacist in Franklin Lakes, NJ
    Former Employee - Work At Home Pharmacist in Franklin Lakes, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Express Scripts full-time (More than 8 years)

    Pros

    You work from home
    Some flexibility
    Some room for growth and different tasks
    Good if you can work independently with little or no guidance

    Cons

    -they take advantage of fact you work at home and expect you to spend all day waiting for work to appear in production queues
    -they expect you to check over 1000 rxs per day
    - no work life balance despite company rhetoric to the contrary
    - very little guidance when issues arise
    - salary was below average with no pay increase for 5+ years
    - layoffs, layoffs, layoffs with very little recognition or regard to many years of service by a group

    Advice to Management

    If you really want to improve employee moral try listening to the employee survey results which have consistently caused you to be 'one of the WORST' companies in the country to work for


  2. Helpful (4)

    "not recommending anyone to work there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Express Scripts full-time

    Pros

    helping patients achieve healthy outcomes

    Cons

    there is no job security

    Advice to Management

    evaluate all aspects of a decision before making it

  3. Helpful (3)

    "PHARMACIST"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Express Scripts full-time (More than 8 years)

    Pros

    good pay and work from home

    Cons

    lots of reorganization, no work life balance, poor morale

    Advice to Management

    appreciate and value your employees


  4. Helpful (6)

    "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pca in Charlotte, NC
    Current Employee - Pca in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Express Scripts full-time (More than a year)

    Pros

    Pay is ok. Decent pto policy. However it's hard to get time to take it

    Cons

    Management doesn't care about their employees. Pay is too little for the knowledge you have to have

    Advice to Management

    Take more time to develop employees. Make employees feel like they are valued.


  5. Helpful (2)

    "STAY AWAY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - All Positions
    Current Employee - All Positions
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Express Scripts full-time (More than 5 years)

    Pros

    The cafeteria was nice at times.

    Cons

    Everything. Overworked and underpaid. Company does not believe in work life balance even though they claim they do

    Advice to Management

    Need to take training courses


  6. Helpful (3)

    "Pharamacy Production Clerk"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Express Scripts full-time

    Pros

    Absolutely none . The only pro is that they are constantly hiring , which is also a con in my opinion .

    Cons

    After being employed with Express Scripts for over a year the best advice that I can put out there is to simply not work for them . Imagine every negative aspect of a job all in one . Everything from favoritism to poor management and beyond keeps this place at the very bottom of my list of bad job experiences . I would rather work at Amazon fufilment as a seasonal employee than work for Express Scripts in Whitestown . It's a truly horrible job and I say that with hopes that no one watses there engery there .

    Advice to Management

    Remove all of your supervisors and start from scratch . The values that Express Scripts claims to follow do not really apply and it should be evident by the company's high turnover rate . I only recommend this job to students fresh out of school who need a warehouse gig just to get by during the summer months . This is not a place for adults who seek employment .


  7. "Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at Express Scripts full-time

    Pros

    I think the company is making great progress in becoming an innovative, Agile organization.

    Cons

    While still in the beginning of the transition to Agile, not everyone in the company seems to be fully committed to innovation.

    Advice to Management

    Don't think that your job in becoming a great Technology Company is done. There is still a lot of ground to cover.

  8. Helpful (2)

    "Staff pharmacist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Express Scripts full-time (More than 3 years)

    Pros

    Co-workers were great to work with...

    Cons

    Micromanaged to the nth degree, management had no clue what was going on, and it was all about the numbers not patient safety.

    Advice to Management

    From the moment I walked in the door, it was a bait and switch. Be true to your word or don't give your word.


  9. "Resolutions Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resolution Specialist in Dublin, OH
    Current Employee - Resolution Specialist in Dublin, OH

    I have been working at Express Scripts full-time (More than 8 years)

    Pros

    Fairly easy to advance if you choose to do so.

    Cons

    Lack of flexibility in scheduling. Seniority means nothing.


  10. Helpful (1)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Express Scripts full-time

    Pros

    Good Peers, Good Environment, great pay and benefits

    Cons

    Senior Management keeps you in the dark and you are not respected as an important employee. They see there employees as drones and do not care about work life balance.


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