Express Scripts Employee Reviews about "work from home"
Updated Jan 15, 2021
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Approve of CEO
Tim Wentworth
472 Ratings
Pros
"Work from home and call center positions available" (in 234 reviews)
"Good Benefits, flexible schedule, lots of opportunuty" (in 165 reviews)
Cons
"Work life balance is not so great" (in 249 reviews)
"If you are on a team that is overloaded you will have no work life balance" (in 93 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Express Scripts and is not affected by filters.
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Reviews about "work from home"
Return to all Reviews- Former Freelancer★★★★★
Pros
Work from home and call center positions available
Cons
Hard to find positions at
- Current Employee, more than 3 years★★★★★
Pros
Salary is pretty good. Good mix of work from home and office work allowed.
Cons
Very limited opportunity for career growth. Very poor communication from leadership Clear expectations are NOT set from management.
- Former Employee, more than 3 years★★★★★
Pros
- Pays Ok - Ability to work from home; though this varies from team to team - Good benefits especially PTO for corporate employees - Very stable business model with no exciting changes
Cons
- Minimal Guidance & Training: Don't expect any guidance or technical resource supporting your role; management just wants you to start producing numbers for them instead of giving you development opportunities. Minimal training is given and the rest is on you to figure everything out. - Bureaucracy & Favoritism: Bureaucracy is all over the place here. There are probably more VPs in some departments than analysts which is laughable. If you want to survive here, kiss up the CORRECT higher-up will help you a long way. You will get fast tracked in your career by becoming their favorites; however if you are not one of those favorites, you are out of luck & will stay in your position probably forever. - No accountability: With the bureaucracy they had over here it's more important to make sure your boss & your boss's boss look good than doing actual work so people would make up numbers and nobody would want to do any implementation on anything. Plus nobody checks on whether your number is correct or not, so fake it until you make it (& nobody will ever make it)! - Siloed working environment: A lot of teams work in huge silos even sub-teams within the same org don't talk to each other. Nobody knows what's going on with the other group. This basically makes collaboration impossible.
Continue reading - Current Employee★★★★★
Pros
Work from home Atmosphere Opportunity Equipment Management Leave of absence
Cons
Pay Time management Atmosphere Call volume
- Current Employee, less than 1 year★★★★★
Pros
Work from home flexibility, workload, team
Cons
outdated/ manual processes, slow advancement/ reward
- Former Employee, more than 1 year★★★★★
Pros
Flexible work from home policy.
Cons
Systems architecture is outdated and processes are inefficient.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Work life balance is top notch. Aces for work culture. Aces for SUPER diversity. At Express Scripts work is easy. Very easy to love what you do because leadership support is super amazing. As a matter of fact I can't express in words why I just love to go in to the office every day. Work from home is also very flexible.
Cons
I am so comfortable at this job I honestly can't think of any cons. FYI Express Scripts is not what it used to be a few years ago. This company, now a subsidiary of Cigna, is truly one of the best places to work in America and there are statistics to prove that.
- Former Employee, more than 8 years★★★★★
Pros
work at home, layoffs are rare, great benefits, monthly bonus, periodic contests to win prizes or redemption points, good management, friendly employees, paid vacation, paid time off, low turnover
Cons
schedule, high seniority, benefits don't kick in for 90 days, 4 weeks training, periodic changing of rules, some issues with phone system, outdated software
Continue reading - Former Employee, more than 1 year★★★★★
Pros
The building/cafeteria are very nice and pleasant to work in, the people can be kind and the PTO is generous- 20 days total. The work from home policy is also great
Cons
Very strict hierarchy- your perceived worth is determined by your title. There are strict rules stating that you can't even apply for a new position without your manager's approval, and this limits upward growth. It seems like people's actions are motived by the desire to move to the next step on the corporate ladder, not by what is actually the best choice for patients and the company. Too many people with management titles that create unneeded processes.
- Current Employee, less than 1 year★★★★★
Pros
Flexible ability to work from home, great benefits and wellness program, supportive leadership
Cons
Starting in the slow season is...slow. Gain lots of niche industry knowledge but not many hard skills applicable outside of PBM.
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