Extendicare Reviews | Glassdoor

Extendicare Reviews

Updated February 10, 2017
36 reviews

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3.0
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Extendicare President, CEO, and Trustee Timothy L. Lukenda
Timothy L. Lukenda
6 Ratings

36 Employee Reviews

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Pros
  • Current staff are great to work work with and genuinely care (in 7 reviews)

  • Co workers are great people to work with (in 5 reviews)

Cons
  • working short staffed in an already understaffed building (in 10 reviews)

  • Work load is ridiculous for the number of hours they allow me to work (in 6 reviews)

More Pros and Cons

  1. "Short Staffed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Supervisor in Frankenmuth, MI
    Former Employee - RN Supervisor in Frankenmuth, MI
    Doesn't Recommend
    Neutral Outlook

    I worked at Extendicare (More than 5 years)

    Pros

    Great team-work. CNA's were good.

    Cons

    Always short staffed. Management couldn't help the floor staff because they were overloaded too.

    Advice to Management

    Hire better employees so there isn't such a high turnover.


  2. "CNA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ludington, MI
    Current Employee - Anonymous Employee in Ludington, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Current staff are great to work work with and genuinely care.

    Cons

    Low pay, benefits, vacation, a difficult place to work.
    Management can be difficult

    Advice to Management

    Specific training to each department.

  3. "Tricked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Regional Director of Nutrition Services in Portland, OR
    Current Employee - Regional Director of Nutrition Services in Portland, OR

    I have been working at Extendicare full-time (More than a year)

    Pros

    Regional positions get mileage reimbursement, mobile phone stipend, and car allowance. And the current supervisor overseeing the dietitians is great. She is very supportive.

    Cons

    Tricked into "covering" a facility further than initially hired for. Been "covering" for the past 9 out of 12 months. Must love to commute. I travel to a facility that is 3.75 hr commute round trip (approx 90 miles each way) weekly in addition to 3 other facilities


  4. Helpful (1)

    "Best co workers you could ever ask for..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Benefits Coordinator in Milwaukee, WI
    Former Employee - Benefits Coordinator in Milwaukee, WI
    Disapproves of CEO

    I worked at Extendicare full-time (More than 5 years)

    Pros

    Paid parking, training, benefits, co workers.

    Cons

    Upper management, and pay.

    Advice to Management

    Try to treat your employees as adults and allow them to chat on occasion, laugh, as long as the job is done. Be happy you have amazing co workers that get along. Very strict!!


  5. "EHSI Corporate Office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Milwaukee, WI
    Former Employee - Anonymous Employee in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Extendicare full-time (More than 8 years)

    Pros

    Corporate office staff is knowledgeable

    Cons

    Poor oversight due to lack of accountability. Policies are made from the top down with little working knowledge of the policies affects.

    Advice to Management

    Hold people accountable for their actions


  6. "Great crew, great residents low paying wages"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - STNA in Minerva, OH
    Current Employee - STNA in Minerva, OH
    Doesn't Recommend
    Negative Outlook

    I have been working at Extendicare part-time (Less than a year)

    Pros

    Wonderful staff and lovely residents

    Cons

    Low paying wages and rude management

    Advice to Management

    Reward your employees for their hard work


  7. "Foreign Corporation"

    Star Star Star Star Star
    Current Employee - Registered Nurse in Greensburg, PA
    Current Employee - Registered Nurse in Greensburg, PA

    I have been working at Extendicare full-time (More than a year)

    Pros

    Friendly environment, professional staff.

    Cons

    Pay rate isn't equal or comparable to neighboring facilities.

    Advice to Management

    When census is low Administration at times just "fills beds to have numbers".

  8. Helpful (1)

    "Extensive work load"

    Star Star Star Star Star
    Former Employee - Registered Nurse in Taylor, MI
    Former Employee - Registered Nurse in Taylor, MI

    I worked at Extendicare full-time (More than 10 years)

    Pros

    Most of the workers are team members, close working relationships with many peers are needed to get job done, have to dot every I and T, personal growth in accomplishing goals. Customers are valued, work is very engaging and fast paced.

    Cons

    To little recognition of hard jobs completed, to much in house fighting, have to have good work ethic to survive here,
     one little thing could cost you your job, Employee recognition is not a strong point.

    Advice to Management

    Don't micro-manage.


  9. "Corporate needs to wake up and listen"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Culinary Department in Midland, MI
    Current Employee - Culinary Department in Midland, MI
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Extendicare full-time (More than 8 years)

    Pros

    The residents are wonderful and there are a lot of caring people who get the job done at the facility level.

    Cons

    No yearly reviews. Raises eliminated for over two years to the working individuals because of managements failure to balance budgets. Facility is greatly understaffed and turn over is horrendous. Hard working individuals are at times unappreciated and micromanaged, sometimes expected to pick up the slack for those who do not do their jobs instead of holding these slackers accountable for their shortcomings. Too much emphasis on seniority instead of skill and hard work. Management consults employees for advice but then does nothing with the advice they seek or turns suggestions into something negative instead of being enlightened by it.

    Advice to Management

    Give yearly reviews. This will help employees to keep up the consistency of their strong skills and set goals to improve on skills they may not even realize need polished.

    Give deserving individuals raises based on merit. Instead of waiting for the union to mandate such benefits in a contract. A good employee should not be receiving the same amount as a person who does not do their jobs to the best of their abilities. By the way, 15 cents for a first installment of a .75 raise after two years is an insult to all employees no matter what the useless union mandates.

    Corporate needs to listen to the individuals who are actually doing the jobs, not just pretend to listen. What is the point of giving "anonymous" surveys (I was asked why I did not complete mine, hmm?) if you are not applying these results?

    Be more proactive instead of reactive. It is easier to do things correctly instead of fixing a problem after it happens. Dig a little deeper to figure out why there is such a large turn over.

    Promote more from within (this has gotten better) You maybe overlooking talent that you have in your own house instead of hiring from outside the facility. This form of benefit is also great for moral.

    Have a little more respect for your employees. This does not mean that you need to pat everyone on the back everyday. However if an employee is already working as hard as they can to take care of the residents adding more tasks to their workload and expecting these tasks to be done in less hours per day is not effective use of your labor. This is especially significant in the support staff; these individuals are here to take care of residents, not employees. If support staff is responsible for cleaning up after or preparing extra food items for the rest of the staff, then time needs to be better balanced or budgeted in these departments. This will enable tasks to be completed without sacrificing quality of service to our residents.

    Remember that residents come first! They are our customers and without them we will all be out of a job.


  10. Helpful (1)

    "An average place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Extendicare full-time (More than 8 years)

    Pros

    Acceptable work environment and coworkers.

    Cons

    Management does not set clear goals for the company.
    Reacts to events instead of trying to control them.

    Advice to Management

    Corporate culture cannot be created by having vague motivational meetings run by outside people.


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