Exterran Reviews | Glassdoor

Exterran Reviews

Updated June 17, 2017
158 reviews

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Full-time Part-time

158 Employee Reviews

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Pros
Cons
  • Upper management cannot agree on anything (in 13 reviews)

  • Too top heavy and focused less on the employee than they should be (in 6 reviews)

More Pros and Cons

  1. Helpful (6)

    "Under Construction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Long Time Employee in Houston, TX
    Current Employee - Long Time Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Exterran full-time (More than 8 years)

    Pros

    With the right manager, there are opportunities to really add value to the company, and some are receptive to new approaches. Had a few talented, skilled coworkers that were best of breed. Bonus' used to be excellent but under new management this will most likely go away. Expect average compensation, and lower than average 401k and health insurance.

    Cons

    Company split during an economic downturn and post-split immediately began to layoff those that enabled the transaction to occur. This calls into question the motivation of the leadership and is a trust buster.
    Former GE Executive is the new CEO. Are forced ranking evaluations not far behind?
    Managers are untrained and emotional - seem to have benefited from social promotion rather than merit.
    Thinly staffed - Requests to work extra is the norm and is unrecognized.
    Lots of finger pointing by management.
    Hard and fast processes are constantly being re-interpreted by management leaving staff confused and searching for consistency.
    Project timelines are decided prior to project scoping.
    Cost of living increases frozen for 3 years running.

    Advice to Management

    Train managers to be advocates of the employee and to inspire them. Everyone is fearful of the market and are afraid of losing their job. The entire company is strangled by negativity.


  2. "Archrock"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Technician in Fort Ashby, WV
    Current Employee - Field Service Technician in Fort Ashby, WV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Exterran full-time (More than a year)

    Pros

    Working with the best equipment in the fleet gives you the ability to maximize man hours and reliability. Be expected to have the tools required to do the job yourself.

    Cons

    Too top heavy and focused less on the employee than they should be. Ever decreasing reliability with human resources. Benefits are disappearing.


  3. "Exterran - Great Company, Great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Georgetown, TX
    Former Employee - Anonymous Employee in Georgetown, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Exterran full-time (More than a year)

    Pros

    A company that really believes that employees are their greatest resource.

    Cons

    Still trying to figure out how to compete in the construction market for their specialty - compression.

    Advice to Management

    Constructors lead construction teams.


  4. Helpful (6)

    "Impossible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Houston, TX
    Former Employee - Human Resources in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    They had decent good benefits.

    Cons

    I worked at Exterran for 5 years and had 7 bosses. They do not pride in helping the right people success. I was promoted twice, but into position that they wanted me in vs. where I wanted to grow. They have constant turnover due to lack of career growth. NO work life balance.

    Advice to Management

    Listen to your employees and don't use them as pawns to track your peers movements.


  5. Helpful (4)

    "Applications Engineer Intermediate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Engineer in Houston, TX
    Former Employee - Applications Engineer in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Exterran full-time (More than 3 years)

    Pros

    Exterran is a really good place to start out or develop an engineering career. There are plenty of opportunities to train and develop yourself. Upper management seems to be okay with pushing for training (but only when times are good).
    (Used to have) Good benefits

    Cons

    Top heavy - upper management get all the protection and lower level people are screwed
    No chance at career advancement - they always hire from the outside for top level management so forget about internal promotions (they are misinforming you if they say that you can climb the corporate ladder)

    Advice to Management

    Please learn to value the people who work for you - promote them instead of getting outside "experts"


  6. "Quality Control Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Control Specialist in Houston, TX
    Former Employee - Quality Control Specialist in Houston, TX
    Recommends
    Approves of CEO

    I worked at Exterran (More than 3 years)

    Pros

    Decent work hours, security, stability,

    Cons

    Risk involved daily work,


  7. Helpful (4)

    "Exterran Columbus TX"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Soylent Green in Alleyton, TX
    Former Employee - Soylent Green in Alleyton, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Exterran full-time (More than 3 years)

    Pros

    Good benefits, was plenty of Overtime available. Excellent emphasis on safety.

    Cons

    Market swing due to oil prices makes things really tough. Management really puts the screws to employees. Business processes are antiquated. (Probably) like most places, management talks the talk at times but just don' "get it". Employees have heard it all before and are tired of the constant "squeeze the lemon" effect resulting from globalization.

    Advice to Management

    Don't just talk the talk...


  8. Helpful (3)

    "Not too Exciting !!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Supply Chain Analyst in Houston, TX
    Former Employee - Senior Supply Chain Analyst in Houston, TX
    Doesn't Recommend
    Approves of CEO

    I worked at Exterran full-time (More than a year)

    Pros

    -Good opportunities to Learn
    -Management gives opportunities to do certification and take trainings, only mandate is keep following your manager
    - Contractor friendly company, all contractor friends keep looking for any open position here, they pay really big bucks and you can spend ages here if you make good relationship with managers.
    - Employee safety is priority, all meetings start with safety minute.
    - Company does a lot of community services

    Cons

    - Contractor friendly company, a big Con for full time employee
    -No count of Employees word
    -Expensive insurance, no exciting benefits - quite common
    -Management is always busy, no time to listen employees, there have been time personally where I went for something urgent and manager told he can not talk as of now and said will talk in one on one.
    -Mid management/ Manager will repeat same topics again and again in One on One/Team meeting etc which has been communicated via email or senior leadership, may be just to consume time of actual meeting.
    -At times felt like manager has no say (no power) and always use to behave as if nothing in his hands.
    -Some of the senior managers will not even respond to your Hi or Good Morning and will ignore like anything.
    - No Appreciation/credit to employees, for any bigger project go live or occasions only managers are invited for appreciation parties and employees who actually put everything are ignored like anything.
    - Old Employees who have spent 25 , 15 more than 10 years were laid off to reduce cost and Contractors were still kept who are really paid well.

    Advice to Management

    Make expectations clear
    Appreciate/Reward employees
    Don't be self-centric, if employee grows you will also grow.


  9. Helpful (5)

    "Exterran - disfunctional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Exterran (Less than a year)

    Pros

    The salary was fairly decent, the benefits were competitive.

    Cons

    Management was a disaster. Some of the leadership team managed by bullying their employees. There was no room for fresh ideas or collaboration. Upper management had unreasonable expectations for many employees, especially new employees. Company overall was not organized, did not communicate, played favortism, and was disfunctional from day one. My advice would be, don't go and work there. There are better places of employment out there.

    Advice to Management

    Stop bullying employees, stop trying to intimidate employees, focus on what that newly hired employee can bring to the organization. Mentor and train the new employees and stop acting like a company from the 1950's and act like an organization from this era. It's a mess.


  10. Helpful (3)

    "Admin"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Youngsville, LA
    Former Employee - Administrative Assistant in Youngsville, LA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Exterran (More than a year)

    Pros

    Insurance was pretty good here

    Cons

    Favortistic upper management group making it difficult for some to work with


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