Extra Space Reviews | Glassdoor

Extra Space Reviews

Updated July 24, 2017
609 reviews

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4.1
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Extra Space CEO Joe Margolis
Joe Margolis
114 Ratings

609 Employee Reviews

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Pros
Cons
  • Most upper management are outsiders and only know how to run a facility in theory (in 19 reviews)

  • Required to work a certain amount of Sundays (in 8 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "A thank you to Extra Space Storage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Green Brook, NJ
    Current Employee - Store Manager in Green Brook, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space full-time (More than 3 years)

    Pros

    Where to even start. The family bond we all have, the career options, the culture, the upper management and more. These are all areas that leave me waking up extremely happy to come to work. I have gained so much self confidence since working with this company. I was always used to being in the shadows working at other retail jobs where it only mattered if you had a specific title in your name. It is far from that in Extra Space Storage. No matter who you are, what you do, you matter. Your co-workers and upper management know your name and treat you as an equal.

    Cons

    Finding cons is truly difficult. I would suggest more traveling for field employees to have the chance to visit the home office and a tour of the National Call Center.

    Advice to Management

    The only advice I can give is to keep up what your doing with your employees. It is rare to find a career in a workplace where everyone's voice and opinion matters and can help improve and shape our daily routine. I am extremely proud to be a part of this family.


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space full-time (More than a year)

    Pros

    Forward thinking company with an emphasis on employees

    Cons

    hard to find any cons

    Advice to Management

    keep up the good work

  3. "General Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Growth potential company is what I am looking for the future.

    Cons

    It looks like a very positive company and the employees are very grateful.

    Advice to Management

    I'am a billiangual in Spanish & English and have handled multi management solutions.


  4. Helpful (2)

    "Very corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Site Manager in Winston-Salem, NC
    Former Employee - Site Manager in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Extra Space full-time (More than a year)

    Pros

    Pay is decent, benefits are good for single people, clear paths to promotion

    Cons

    Super micromanaged, everything has a set procedure, may pay women less

    Advice to Management

    Don't pay a new assistant manager with no experience more than the current, well performing manager


  5. "Extra Space"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Fort Lauderdale, FL
    Former Employee - Assistant Manager in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Extra Space full-time (More than a year)

    Pros

    The hours are great & you get full time benefits,

    Cons

    Several levels of management are under paid

    Advice to Management

    Great company


  6. Helpful (3)

    "An Amazing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Brooklyn, NY
    Current Employee - Assistant Manager in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space full-time (Less than a year)

    Pros

    Extra Space is definitely an amazing company to work for and in the appx 4 mth's I have been with the company I have learned a great deal. Training was and has been a lot harder then I expected because I was coming from a field that I had a great deal of experience into a field I knew little to nothing about.

    But, one thing that I can say I pride myself on especially as a LEO is taking on a challenge. I have learn a new way of selling, a different form of client services, the way arbitration & auctions work like who knew? Yet I can say it has been one of the most exciting and rewarding feelings working here.

    There are very few jobs that I can say that about, and the work life balance and amazing office hour's like what more could you ask for? Being apart of a team and company that treats its employees with the same amount of respect that it does its clients and wanting to see its employee succeed it beyond a blessing.

    I could only hope that Extra Space continues on the path that is has because I can see no reason that a company with this much  respect and admiration could ever fail. -JD

    Cons

    Tbh at this time there are non I can say at the moment! -JD

    Advice to Management

    Keep it up!! You guys have a great thing going...


  7. Helpful (1)

    "Amazing leadership and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Engineer in Salt Lake City, UT
    Current Employee - IT Engineer in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space full-time (Less than a year)

    Pros

    I enjoy coming to work every day. The people are exceptional. It's a challenging, collaborative, fun environment. The work-life balance is as good as it gets. There are well-defined career paths and many opportunities, but we're not so big that you go unnoticed. The company's history and outlook is incredible.

    Cons

    The benefits could be slightly better to match other employers. It's the only downside when recommending positions to outside candidates who have more PTO or cheaper healthcare. That being said, they aren't terrible.

    Advice to Management

    Keep doing what you're doing

  8. "Great Place To Work - Good Benefits - Awesome People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cottonwood Heights, UT
    Current Employee - Anonymous Employee in Cottonwood Heights, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Extra Space full-time (More than a year)

    Pros

    The corporate office was just remodeled and is a fantastic space to work in. All of the people are great to work with. Benefits are good.

    Cons

    Things seem to be tightening up a bit now that the CEO left and we have a new one... but that might be good overall to keep current employees and avoid future layoffs etc.

    Advice to Management

    Increase the benefit offerings.


  9. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Recommends
    Positive Outlook

    I have been working at Extra Space full-time (More than a year)

    Pros

    Treated very well. Pay is fair. Lots of fun incentives in addition to very reasonable bonus criteria.

    Cons

    Have to do work outside.


  10. "My Opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space full-time (More than 10 years)

    Pros

    I like that we are given a great deal "ownership" at our stores in the regard to the fact that we are not micro-managed.The training given provides us with tools to do our job. I love that our company will listen to what is said by all employees & they have implemented suggestions given by us so that our jobs are easier & that we can take care of our customers more proficiently.
    I also like that we are closed on Sunday.

    Cons

    We used to be able to take 2 days off in a row ( Sunday, Monday)
    ( Saturday,Sunday) without having to use vacation time but now the days are split up. I think we should be allowed to do this at least once a month without using PTO.
     Also I believe that every site should have 2 employees and not have to share an assistant between stores. This is stressful if you are a busy site and need to share your assistant.

    Advice to Management

    Thank you for supporting us in the field .
    Maybe think about the possibility of opening at 8:00 or 8:30 with 1 employee & the other coming in at 9:30. I think we are missing an opportunity for new customers that work during our office hours and cannot come after work due to home responsibilities -children, elder parents that need care, etc.


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