Extra Space Reviews | Glassdoor

Extra Space Reviews

Updated August 18, 2018
749 reviews

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4.0
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Extra Space CEO Joe Margolis
Joe Margolis
210 Ratings

749 Employee Reviews

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Pros
  • "The work/life balance here is exceptional" (in 71 reviews)

  • "Great schedule, great team and great work environment" (in 34 reviews)

Cons
  • "Upper management very uncaring about employees" (in 24 reviews)

  • "Every district manager I had there played favrets and expedited less from other stores it should be the same expectations for everyone" (in 24 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great culture, passion and teamwork"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space full-time (More than 3 years)

    Pros

    Everyone works as team. From DM down everyone has common goals. Great work life balance. Most employees really care about their job, and have fun at work

    Cons

    Really cannot think of many cons. Only thing is sometimes when new technology is rolled out, it doesn't go smoothly.

    Advice to Management

    Keep doing what you are doing.

    Extra Space Response

    Aug 1, 2018 – Director Talent Acquisition

    Thank you for leaving a comment on Glassdoor. We have great employees who live our values everyday!
    Thank you for building our great culture.


  2. Helpful (1)

    "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Junior IT Business Analyst in Salt Lake City, UT
    Current Employee - Junior IT Business Analyst in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space full-time (More than 3 years)

    Pros

    I've been a part of several different teams at Extra Space, and collaboration has been highly valued in each one. The company is full of down to earth people who are always happy to help. I enjoy coming to work and solving new problems each day.

    Leaders are invested in your career path, and there are lots of advancement opportunities in plenty of different fields. Work/life balance is great for IT teams! We have some team members who come in early and leave early, and others who prefer more of a 9-5 schedule.

    Other Pro's:
    Wellness benefits/HSA
    On-site gym
    Maternity + Paternity Leave
    401k with 4% match after 90 days

    Cons

    Health insurance is on the expensive side for families
    PTO has sick + vacation time lumped in together for a total of 3 weeks
    No public transit pass reimbursement

    Advice to Management

    Continue investing in your people and in your technology. It will pay off greatly in the long run.

  3. Helpful (3)

    "Great Company & Vision for Future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Software Development in Cottonwood Heights, UT
    Current Employee - Director of Software Development in Cottonwood Heights, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space full-time (Less than a year)

    Pros

    Outstanding culture

    Sharp employees and modern technologies

    Clear digital strategy for future

    Great leadership who support the company and allow for creativity

    Nice perks! Food, drinks, bonuses, health-related reimbursements

    Cons

    Not much, other than the drive for me to Cottonwood Heights

    Advice to Management

    Keep up the momentum we’ve got going!


  4. Helpful (2)

    "Exciting time to be a Software Engineer at Extra Space"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Salt Lake City, UT
    Current Employee - Senior Software Engineer in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space full-time (More than 8 years)

    Pros

    I love the people I work with. The work/life balance here is exceptional. Extra Space is undergoing a digital transformation, expanding our dev teams, and has some very exciting products underway and on the horizon. I love the dev processes here and the technologies we're using. Great collaboration between engineering, QA, Business Analysts, product owners, and SRE (devops) team. Software engineers here are highly valued and given all the tools and training they need to succeed as well as excellent opportunities for career progression.

    Cons

    With all the team expansion we'll need additional office space. The corporate office is fairly centrally located in Cottonwood Heights but it is a bit of a commute for me.

    Advice to Management

    Upper management is very transparent, smart and forward thinking. Keep up the innovation and we will continue to lead the industry with technology.


  5. "Lives up to their values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager
    Current Employee - District Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space full-time (Less than a year)

    Pros

    Great company culture, cares about people, much less stressful than retail and better hours.

    Cons

    Haven’t found any yet, very happy with my move to Extra Space after many years in retail.


  6. "Best Job Yet!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Site Manager in Santa Cruz, CA
    Current Employee - Assistant Site Manager in Santa Cruz, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space full-time (Less than a year)

    Pros

    - Excellent training and great support from supervisors, district managers, and other stores
    - Small company feel with big company perks
    - Lots of opportunities to grow and continue challenging yourself, personally and professionally
    - Great program for promotion, easy to get on track to work your way up, if you desire to do so
    - Every possible metric is tracked, so you will get credit for the good work you do, and it keeps those in leadership honest...a company with a lot of integrity!
    - Competitions and opportunities for giftcards and bonuses every month!
    - Great hours and decent benefits
    - Store managers often have on-site apartment included as part of benefits and compensation (if that site has one).
    - Lots of variety in your workday...it is never boring!

    Cons

    - PTO accrual is pretty slow, so taking days off may be unpaid, depending on when you need them.
    - They have a lot of locations...but they're not everywhere in the US yet! I relocated and wished I could transfer within the company.

    Advice to Management

    Continue what you're doing, and keep opening new locations! This is the best company I have worked for, and I loved my job. Also continue to listen to employees and do an amazing job of helping them meet their professional goals!


  7. "Great Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space full-time (More than 5 years)

    Pros

    Extra Space is a very technology minded company who likes to push the envelope. They provide employees with all the tools they need to be successful. The culture is great and management is very interested in helping employees progress in their own careers.

    Cons

    None that I can think of. I've been very happy here.

  8. Helpful (1)

    "Software Product Development has been a Blast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Salt Lake City, UT
    Current Employee - Senior Product Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space full-time (More than 5 years)

    Pros

    I jumped into the IT department after working out in the field for 5 years. I was able to bring that field experience and help define feature requirements for many software products we are building.
    This is a self-storage business, but man, I never knew how much they invest in technology.

    Cons

    We are running out of desks for employees in a brand new renovated office space. The brand new layout seems to be meeting our current needs but wasn't fully designed to consider future needs.

    Advice to Management

    We need to expand our corporate office for addition IT headcount.


  9. "Just started"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Extra Space full-time

    Pros

    Easy atmosphere to work in

    Cons

    Break ins were high in this area

    Advice to Management

    Pay for incoming employees needs to be more competitive. Having to travel to multiple locations on a regular basis is not the best


  10. "Jonathan Rocha"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Garryvgrier in Herndon, VA
    Current Employee - Garryvgrier in Herndon, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space full-time (Less than a year)

    Pros

    he is very good customer service very helpful .
    he is the best

    Cons

    very good service I issues at all
    good job

    Advice to Management

    keep up the good word


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