Extra Space Reviews | Glassdoor

Extra Space Reviews

Updated September 17, 2017
630 reviews

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4.2
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Extra Space CEO Joe Margolis
Joe Margolis
127 Ratings

630 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Featured Review

    Helpful (10)

    "A thank you to Extra Space Storage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Green Brook, NJ
    Current Employee - Store Manager in Green Brook, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space full-time (More than 3 years)

    Pros

    Where to even start. The family bond we all have, the career options, the culture, the upper management and more. These are all areas that leave me waking up extremely happy to come to work. I have gained so much self confidence since working with this company. I was always used to being in the shadows working at other retail jobs where it only mattered if you had a specific title in your name. It is far from that in Extra Space Storage. No matter who you are, what you do, you matter. Your co-workers and upper management know your name and treat you as an equal.

    Cons

    Finding cons is truly difficult. I would suggest more traveling for field employees to have the chance to visit the home office and a tour of the National Call Center.

    Advice to Management

    The only advice I can give is to keep up what your doing with your employees. It is rare to find a career in a workplace where everyone's voice and opinion matters and can help improve and shape our daily routine. I am extremely proud to be a part of this family.


  2. "Great Company & Senior Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Santa Rosa, CA
    Current Employee - Store Manager in Santa Rosa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space (More than a year)

    Pros

    I work with some of the best people, and senior management is responsive & timely.

    Cons

    Aside from the usual frustrations of dealing with customer that don't always follow the rules, or heed advice most of the time...there is very little downside to this company. Pay however could be more inline with living costs in the area.

    Advice to Management

    Look at the Pay to Cost of living ratio for the area, and make adjustments where needed.

  3. Helpful (1)

    "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Team Leader in Jacksonville, FL
    Current Employee - District Team Leader in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space full-time (More than a year)

    Pros

    You are given all the tools you need to succeed .Hard work pays off and you will absolutely get noticed.

    Cons

    Auctions and delinquencies can be a bit stressful but you have options to help people that fall behind

    Advice to Management

    Keep it up! I love the "all in" mentality I have a great support network and all the tools necessary to succeed


  4. "Assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Boston, MA
    Current Employee - Assistant Manager in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Extra Space full-time (Less than a year)

    Pros

    Great team atmosphere. lots of support and training.

    Cons

    Have to wait 1 year to participate in the 401 K program

    Advice to Management

    Higher wages


  5. "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store in Phoenix, AZ
    Current Employee - Store in Phoenix, AZ
    Recommends
    Positive Outlook

    I have been working at Extra Space full-time (More than 3 years)

    Pros

    Flexible scheduling, no one breathing down your neck all day, self motivating, challenging (in a good way), and changing environments

    Cons

    No overtime, short lunch breaks, low pay for assistant managers, LOTS of manual labor, at the mercy of your district manager (meaning, if you don't have a good one like I do, your working life could be miserable)

    Advice to Management

    Better raises, more recognition when a job is done well, more staffing.


  6. Helpful (2)

    "Great people and culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Salt Lake City, UT
    Former Employee - Business Analyst in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Extra Space full-time (More than a year)

    Pros

    If you want work/life balance you will love Extra Space Storage. Great co-workers, low stress and experienced upper management!

    Cons

    Growth opportunities are competitive as people love this place.


  7. Helpful (1)

    "Great Company, Awesome Boss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Manager in Philadelphia, PA
    Current Employee - Property Manager in Philadelphia, PA
    Recommends
    Positive Outlook

    I have been working at Extra Space full-time (More than 5 years)

    Pros

    Excellent work environment, Advancement , Great Incentive, Great management and co-workers. I have worked in the Bucks County/Bensalem/Philadelphia/Pittsburgh District for over seven years. I have had the pleasure of working with a great senior management team. Presently, I report to an excellent district manager. He is results-driven, supportive and always available to discuss my present and future career goals. What is really impressive is that I have been a management/professional for over twenty years and I still learn new things from him. Our district manager takes the time to visit us one on one and discuss our property and ways to make our business better. He is always teaching us new aspects of business so the job never gets stale. You only have to drive by the properties or look at the site reviews to see he oversees a staff that cares about our customers and their overall satisfaction. He also promotes within and fosters a great relationship among his managers. I also was managed by his assistant for two years. She too is class act and always there if we need her. All and all I give my employer and management team five stars. But seeing is believing. Apply in this district and you will see that if you are dedicated and willing to work hard, our DM and the company will reward you. I am very pleased to be an Extra Space Storage property manager working in the Bucks County/Philadelphia/Pittsburgh Market. I highly recommend.

    Cons

    College Tuition reimbursement for advancement to senior management opportunities.

    Advice to Management

    Keep doing what your doing. We appreciate the opportunities.

  8. "Good starting point to learn financial corporate accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Accountant in Salt Lake City, UT
    Former Employee - Staff Accountant in Salt Lake City, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Extra Space full-time

    Pros

    Great hands on accounting experience after college. Financial statement preparation, journal entries, bank reconciliations, fixed assets classification, approval of vendor invoices, etc. Very nice people and atmosphere. Free drinks and regular department activities.

    Cons

    Work can be grueling after a while. Management gives you more and more work/projects. Having to baby sit the store managers with everything. Having to refund tenant cards. Having to fight tenant charge backs. Those last three things take away too much time from accounting duties.

    Advice to Management

    Try and not burn your employees out.


  9. Helpful (1)

    "Overall Good work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Division Learning Manager in Atlanta, GA
    Current Employee - Division Learning Manager in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Extra Space full-time (More than a year)

    Pros

    Really care about their employees
    If you're that chosen one opportunities to move up are there

    Cons

    Underwhelming pay outside of DM/ DVP
    Interview process too long for field position


  10. Helpful (1)

    "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Accountant in Cottonwood Heights, UT
    Current Employee - Property Accountant in Cottonwood Heights, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space full-time (Less than a year)

    Pros

    Flexible work hours
    Supportive Management
    Upbeat Environment

    Cons

    There's a fair amount of work that could be done remotely, but currently no option to do so.


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