ExxonMobil Reviews | Glassdoor

ExxonMobil Reviews

Updated October 29, 2017
99 reviews

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ExxonMobil Chairman & CEO Darren Woods
Darren Woods
6 Ratings

99 Employee Reviews

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Pros
  • People sometimes can have flexible working hours to meet work-life balance needs (in 115 reviews)

  • Fantastic work environment with new modern facilities in Houston (in 112 reviews)

Cons
  • It's important to set work life balance boundaries (in 99 reviews)

  • Performance ranking system is depending highly on human judgement (in 161 reviews)

More Pros and Cons

  1. "Store MAnager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store in Dallas, TX
    Former Employee - Store in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ExxonMobil full-time (More than a year)

    Pros

    None - not even the pay was good for what they expected and demanded.

    Cons

    Not allowed to hire enough employees; had to work 12-14 hours a day performing all functions and covering any shifts that were vacant.

    Advice to Management

    Stop being such money mongers and let managers actually manage their stores, including staffing.


  2. Helpful (4)

    "Not What I Was Originally Sold..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at ExxonMobil full-time (More than 3 years)

    Pros

    Some Business travel opportunities available

    Cons

    Bureaucratic company
    Extremely poor middle management
    Work Life Balance is definitely something some managers pay lip service to but don't actually encourage
    Vacation policies are archaic
    Extremely hierarchical company--you don't get to have an opinion until you're high on the org chart
    Ranking system does not motivate collaboration or hard work
    New campus is not "Google-like"--they nickel & dime you for everything!
    No bonuses
    No internal job postings--a committee decides on your next move for you

    Advice to Management

    Get with the times

  3. Helpful (2)

    "Downward Spiral"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Technician in Baytown, TX
    Former Employee - Research Technician in Baytown, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ExxonMobil full-time (More than 5 years)

    Pros

    Decent pay for now and good medical plans. Pension currently exists but not for long. Smart people do work here but have no reason to work together.

    Cons

    Everything here is a joke. Slow bureaucracy. Pay is stagnant which means dropping. Forced ranking system has everyone looking out for themselves. Rotating managers don't care about employee development or happiness. Managers will be gone so fast it serves no benefit to them to develop their group. Nepotism dictates hiring and promotion. I am embarrassed by the complete lack of ethics. It would not surprise to me to find data being forged. Rumor is the pension will disappear soon.

    Advice to Management

    Stop the unethical hiring. Expect all new hire technicians to leave within 3 years. Technician "career" is a joke.


  4. "Instrument Tech"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ExxonMobil full-time

    Pros

    Pension plan is the only plus

    Cons

    Must be part of a clique, and there are many, to advance in your career. If you are not in clique you will have to kiss up to one in order to progress.

    Advice to Management

    Stop letting hiring committee only interview potential candidates that they know


  5. Helpful (1)

    "Worst company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Cashier in Sleepy Hollow, NY
    Former Employee - Front End Cashier in Sleepy Hollow, NY
    Doesn't Recommend
    Negative Outlook

    I worked at ExxonMobil part-time (More than a year)

    Pros

    Customers were friendly for the most part

    Cons

    No breaks, no organization, no managerial skills, upper management oblivious to the shenanigans, no advancement, no benefits, no paid time off, minimal hourly pay, demands a lot of your time, bad home/work balance, no recognition, no incentives....horrible place to work

    Advice to Management

    Get better trained managers, personable people who know how to speak to others


  6. Helpful (1)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Spring, TX
    Current Employee - Analyst in Spring, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ExxonMobil full-time (More than 3 years)

    Pros

    Salary, Health insurance, 401k Matching, Pension

    Cons

    Racists Managers, Nonchalant HR, Forced Ranking system

    Advice to Management

    Purge out racists and develop retention programs


  7. "ASM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Richmond, VA
    Former Employee - Assistant Store Manager in Richmond, VA
    Doesn't Recommend
    Negative Outlook

    I worked at ExxonMobil full-time (Less than a year)

    Pros

    Contact with the customers, variety of merchandise offered to customers

    Cons

    Not having enough Associates to get all the work done properly

    Advice to Management

    Acknowledge to the associates that they are valuable

  8. Helpful (25)

    "Good stepping stone for grads - only stay if you're deemed a High Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Houston, TX
    Former Employee - Engineer in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ExxonMobil full-time (More than 3 years)

    Pros

    -Training is valued the first few years and emphasized by supervisors. Getting in with the right manager and getting labeled a "High Potential" (aka Hi-Po) can really set you up on the fast track. There are plenty of executives and managers that clearly got in based on the sponsors they had because they certainly don't have the experience/talent to have gotten there based on merit alone.
    -Starting salary is WAY above market value - this can be a huge plus for engineers right out of undergrad but any mid-career person will tell you that the salary bumps end pretty quickly after the first 3 years. However, this headstart can set you up for a higher salary than your peers at another company if you time it right.
    -There are some great people who work here and genuinely want to make a positive change and set up others for success. Getting the 'right' manager seems to be the key to success.

    Cons

    -Mentality that "there's no better place to be" - breeds complacency in processes and culture. Employees (especially some baby boomers who are just waiting around at this point) know they don't have to do much to just move along through assignments - anyone will tell you that the only 2 reasons you can be fired are 1) misusing your AMEX and 2) HR issues
    -No 9/80s (only major to not implement them - huge con for work/life balance)
    -Micro-management -- people are not 1) given enough responsibility, and 2) constantly double- and triple-checked to make sure they've followed the process; there is next to no room for innovation because people are not trusted to make decisions without supervisory approval (seriously, have a little faith. I literally heard a manager say "I doubt the new hires know much more than where the coffee is"). And do not expect to be in any kind of supervisory role until you have at least 5-8 years with the company - they simply don't believe you're ready for it.
    -Managed moves - you do not own your career and there is no job posting system. Any moves are handled by your supervisor who acts as your advocate. They will try and spin it different ways ("this is a great opportunity") and say that people planning is a two-way street with your supervisor. The reality is that you can put in your interests and geographical constraints, but at the end of the day, if you are in the top 10%, your career will be expedited through targeted assignments. If you're everyone else, it'll be highly dependent on your relationship with your supervisor and the extent of their network. If they don't know about a job, you won't ever find out about it.
    -Mentorship is lacking - it is encouraged among prospective mentees but not much among potential mentors, very few are willing to give their time to newer employees
    -Grandfathered medical benefits plan does not have to meet all ACA requirements (ladies, your birth control is not covered 100%)
    -Ranking system is tied to salary - only the top 10% really see the big bucks and the rest of the company will start to be paid below market value around mid-career -- it's no secret that during high oil prices, EM people around the 5-10 year mark will leave to Chevron/Shell/etc because the salaries are much more alluring (and 9/80s = 25 more vacation days!)

    Advice to Management

    Your ranking system and mindset will cost you dearly in the next 10 years. Millennials are not going to stick around because of a "beautiful" or "cool" campus, or because of recent efforts to push workplace flexibility (congrats, you're ten years behind tech). Millennials want mentorship and responsibility. Engineers fresh out of school are capable of much more than inputting numbers from data sheets into Excel or making "pretty Powerpoints". Increasingly, younger professionals want flatter organizations and accessibility from leadership. However, this accessibility is very difficult to get unless you are marked as a Hi-Po within your first couple years or you somehow find a sponsor that is willing to mentor you independently.
    The biggest thing that turned me off from this company was seeing upper management tout "innovation and teamwork" and then seeing middle management behave in the complete opposite way, demanding proof of the process being followed and balking at proposed innovation. The reason you're going to lose more and more talent to tech is because people do not move up fast enough and because you pit everyone against each other at ranking - not because Google has board games and nap pods in work areas.


  9. Helpful (3)

    "PROSPECTIVE CANDIDATES, BE ADVISED - Exxon interviews "in bad faith""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ExxonMobil full-time

    Pros

    The new campus is nice

    Cons

    If you've applied for a job with Exxon and was notified by a recruiter/hiring manager that they are interested in conducting a phone or in-person interview, do not get your hopes up and definitely do not go out of your way to make the interview happen. If it can work out in a convenient fashion, go ahead, but don't skip work or engage in hours of preparation for your interview. It's not worth it. Here's why:
    - Upper management requires a certain quota of interviews be conducted before they close out a job opening. So hiring managers will continue to contact and set up interviews well after the chosen candidate has taken the job. You might be putting yourself through a lot in preparation for your "opportunity". To them, you're just a box for them to put a checkmark in.
    - They conduct both the internal and external hiring phases AT THE SAME TIME. Given that they will select the internal candidate 100% of the time, it makes absolutely no sense to open up the job listing to the public until the internal search has been exhausted. But again, these people do not care about the time and effort you put into your end of the interview process. If they did they would stagger the two job posting phases.
    - During your interview they may read off some pre-composed wording about how long the candidate selection process will last, and when you will hear back from them with a response (usually they'll say one or two weeks). They are lying. If you don't get the job, they will not contact you, and you'll just eventually have to figure it out for yourself two to four weeks down the road. Again, you may put time, energy and even sacrifice a few things in order to interview with them at their designated time, and they cannot be bothered with the 0.00001 seconds to send an automated email letting you know they've decided to go in another direction.

    This process of "interviewing in bad faith" is common in some other industries, like finance. Fortunately, Exxon is the only company in the Oil&Gas/Energy sector that does this, as most companies recognize it as being needlessly cruel by playing with other peoples' hopes. If you have an interview with them coming up, congratulations. You may indeed get hired. Or you may simply be an unwitting accomplice in the hiring manager's attempt at meeting his quota, and a job offer was never on the table in the first place.
    I'm just saying, don't get your hopes up with this company.


  10. Helpful (2)

    "Better hope your site never gets divested."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Refinery Supervisor in Torrance, CA
    Former Employee - Refinery Supervisor in Torrance, CA
    Doesn't Recommend

    I worked at ExxonMobil full-time (More than 10 years)

    Pros

    Great pay and benefits (while employed).

    Cons

    Pension is formula based (not a "piggy bank" so to speak)... after being with them for nearly 26 years, my plant was sold, and instantly the vast majority of pension went with it... as I became (of no fault of my own) a "terminee" vs a "retiree".

    Advice to Management

    Too much red tape.
    Dishonest pension based upon a back-ended formula (if you don't make it to the finish line, it becomes nearly worthless).


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