ExxonMobil Reviews | Glassdoor

ExxonMobil Reviews

Updated July 1, 2017
87 reviews

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ExxonMobil Chairman & CEO Darren Woods
Darren Woods
2 Ratings

87 Employee Reviews

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Pros
  • People sometimes can have flexible working hours to meet work-life balance needs (in 104 reviews)

  • Great benefits and good work environment (in 103 reviews)

Cons
  • It's important to set work life balance boundaries (in 94 reviews)

  • Performance ranking system is depending highly on human judgement (in 144 reviews)

More Pros and Cons

  1. Helpful (13)

    "Good stepping stone for grads - only stay if you're deemed a High Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Houston, TX
    Former Employee - Engineer in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ExxonMobil full-time (More than 3 years)

    Pros

    -Training is valued the first few years and emphasized by supervisors. Getting in with the right manager and getting labeled a "High Potential" (aka Hi-Po) can really set you up on the fast track. There are plenty of executives and managers that clearly got in based on the sponsors they had because they certainly don't have the experience/talent to have gotten there based on merit alone.
    -Starting salary is WAY above market value - this can be a huge plus for engineers right out of undergrad but any mid-career person will tell you that the salary bumps end pretty quickly after the first 3 years. However, this headstart can set you up for a higher salary than your peers at another company if you time it right.
    -There are some great people who work here and genuinely want to make a positive change and set up others for success. Getting the 'right' manager seems to be the key to success.

    Cons

    -Mentality that "there's no better place to be" - breeds complacency in processes and culture. Employees (especially some baby boomers who are just waiting around at this point) know they don't have to do much to just move along through assignments - anyone will tell you that the only 2 reasons you can be fired are 1) misusing your AMEX and 2) HR issues
    -No 9/80s (only major to not implement them - huge con for work/life balance)
    -Micro-management -- people are not 1) given enough responsibility, and 2) constantly double- and triple-checked to make sure they've followed the process; there is next to no room for innovation because people are not trusted to make decisions without supervisory approval (seriously, have a little faith. I literally heard a manager say "I doubt the new hires know much more than where the coffee is"). And do not expect to be in any kind of supervisory role until you have at least 5-8 years with the company - they simply don't believe you're ready for it.
    -Managed moves - you do not own your career and there is no job posting system. Any moves are handled by your supervisor who acts as your advocate. They will try and spin it different ways ("this is a great opportunity") and say that people planning is a two-way street with your supervisor. The reality is that you can put in your interests and geographical constraints, but at the end of the day, if you are in the top 10%, your career will be expedited through targeted assignments. If you're everyone else, it'll be highly dependent on your relationship with your supervisor and the extent of their network. If they don't know about a job, you won't ever find out about it.
    -Mentorship is lacking - it is encouraged among prospective mentees but not much among potential mentors, very few are willing to give their time to newer employees
    -Grandfathered medical benefits plan does not have to meet all ACA requirements (ladies, your birth control is not covered 100%)
    -Ranking system is tied to salary - only the top 10% really see the big bucks and the rest of the company will start to be paid below market value around mid-career -- it's no secret that during high oil prices, EM people around the 5-10 year mark will leave to Chevron/Shell/etc because the salaries are much more alluring (and 9/80s = 25 more vacation days!)

    Advice to Management

    Your ranking system and mindset will cost you dearly in the next 10 years. Millennials are not going to stick around because of a "beautiful" or "cool" campus, or because of recent efforts to push workplace flexibility (congrats, you're ten years behind tech). Millennials want mentorship and responsibility. Engineers fresh out of school are capable of much more than inputting numbers from data sheets into Excel or making "pretty Powerpoints". Increasingly, younger professionals want flatter organizations and accessibility from leadership. However, this accessibility is very difficult to get unless you are marked as a Hi-Po within your first couple years or you somehow find a sponsor that is willing to mentor you independently.
    The biggest thing that turned me off from this company was seeing upper management tout "innovation and teamwork" and then seeing middle management behave in the complete opposite way, demanding proof of the process being followed and balking at proposed innovation. The reason you're going to lose more and more talent to tech is because people do not move up fast enough and because you pit everyone against each other at ranking - not because Google has board games and nap pods in work areas.


  2. Helpful (1)

    "Better hope your site never gets divested."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Refinery Supervisor in Torrance, CA
    Former Employee - Refinery Supervisor in Torrance, CA
    Doesn't Recommend

    I worked at ExxonMobil full-time (More than 10 years)

    Pros

    Great pay and benefits (while employed).

    Cons

    Pension is formula based (not a "piggy bank" so to speak)... after being with them for nearly 26 years, my plant was sold, and instantly the vast majority of pension went with it... as I became (of no fault of my own) a "terminee" vs a "retiree".

    Advice to Management

    Too much red tape.
    Dishonest pension based upon a back-ended formula (if you don't make it to the finish line, it becomes nearly worthless).

  3. "Loosing talent faster than gained"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Project Manager in Chicago, IL
    Current Employee - Project Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ExxonMobil full-time (More than 8 years)

    Pros

    Good starting salary especially for a college graduate, big company with many opportunities.

    Cons

    Company has a bureaucratic approach. One has no say over their career as all decisions are made behind close doors and you have no choice but to accept whatever "opportunity" they assign you next. Additionally, salary increase become nearly minimal, if any at all, resulting to less than market value. Finally, there is a procedure for everything therefore change is very hard to come by.

    Advice to Management

    Listen you your employees and don't be afraid of change, change is essential to staying competitive.


  4. "Research Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Research Technician in Clinton, NJ
    Current Contractor - Research Technician in Clinton, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at ExxonMobil as a contractor (More than a year)

    Pros

    Innovative work.

    Helpful people.

    Lots of opportunities to learn.

    Creative environment.

    Cons

    Practically no upward mobility. And no real hints at fixing it soon.

    If you are a full-time technician, you have pretty nice job stability. If you are a contractor, you can get thrown out at a moment's notice.

    Workload can be very stressful.

    Depending on your researcher, you may have zero influence on the actual research.

    Heavy divide between technician and upper rank in CSR. Practically NO chance of moving up and out of the technician rank unless you move out first.

    If you're a contractor, you are constantly walking on eggshells. You have practically no say when it comes to your work, and absolutely no say when it comes to your contracts longevity. If your researcher wants you gone for whatever weak reason, you're gone.

    Advice to Management

    The ladder for technicians doesn't exist. Once the "old guard" of technicians retires, there will be no real longevity in technicians at ExxonMobil. In this day and age, people are very focused on moving up -- sitting as a technician for a lifetime is no longer a career goal for people. Management needs to develop some tangible career paths for technicians, or the position will dry up.

    Start looking and promoting within, instead of wasting money on so many dopey PhDs.


  5. "Sale Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Hammond, IN
    Former Employee - Sales Associate in Hammond, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ExxonMobil full-time (More than a year)

    Pros

    Great guest interactions
    Great opportunity for someone that is in school or looking for a second job.

    Cons

    ***Bad manager alert!
    ***Rash of Robberies in Indiana (Hammond area)
    Not 100% safe!

    A manager shouldn't brag on how long he or she were a manager!!! It is very unprofessional to call your entire staff names. Lashing out at everyone because she is angry, that is definitely not good management. Voided lines is a big issue with this company and you will get written up for things that is not your fault, example, people not wanting to pay for the items because they dont have enough money or they are just rude. You also have to work 8 -10 without any breaks. Meanwhile the manager is sitting in the office taking advantage of the other employees. Over all not a good place to work based on manager's nasty attitude.

    Advice to Management

    Hire new manager for some of stores. Eliminate void lines and make sure that employees are taking breaks because that makes a difference.


  6. "Good if you like slow pace and job security."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Engineer in Fairfax, VA
    Former Employee - Project Engineer in Fairfax, VA

    I worked at ExxonMobil (More than 3 years)

    Pros

    High comp (similar to tech).

    Cons

    Little say in career trajectory. Too risk averse, similar to government job.


  7. "Will never even try to work there again."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Laurel, MS
    Former Employee - Cashier in Laurel, MS
    Doesn't Recommend
    Negative Outlook

    I worked at ExxonMobil full-time (Less than a year)

    Pros

    The only best time I had there was when the manager was not there.

    Cons

    She gossiped back and forth with a couple of the other employees. If she had a bad day, then you had a bad day. If you made a mistake, then she would trash talk about you to the other employees or embarrass you in front of other customers. She would never just take you to the side and talk to you. If you needed to talk to her about something, then another employee would know about it. Never work for Exxon Clarks Oil store #49.

    Advice to Management

    Learn how to be an adult, and stop acting like a high school student. Be a manager, not a gossiper. Be mature about things. Probably why you lost 3 employees in one week from quitting.

  8. Helpful (4)

    "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Houston, TX
    Former Employee - Engineer in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ExxonMobil full-time (More than 5 years)

    Pros

    Good Benfits. Starting salary for engineers is high but raises are minimal and bonus are non existent until you reach management level and are ranked in the top.

    Cons

    Terrible work life balance. Company does not care about employees. Majority of the mangers are all white men who are all yes men and think a like. There is very little diversity and very few women who are at managerial level. Existing mangers will rank who they like on the top and ranking system ends up being a popularity game versus it being about accomplishments.

    Advice to Management

    Remove antiquated ranking system as it serves very little purpose. Diversify workforce and ensure diversity across management.


  9. Helpful (2)

    "Forced Ranking Victim (GSC EMIT)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Manager in Houston, TX
    Current Employee - IT Project Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ExxonMobil full-time (More than 10 years)

    Pros

    Pay is good.
    If you don't like your job/group, you can move. Although you must network in total secrecy to get something you might want - the official process is a black box.

    Cons

    After 8+ years of being ranked in the middle and trending upward, my management suddenly dropped me down into the bottom third with absolutely no warning or reason. When I asked why, they gave me bogus excuses that were demonstrably false and they knew it.

    I have since moved into another assignment, but I am finding that moving up is a helluva lot harder than moving down - your management has to take points from someone else and give them to you. Meantime I'm missing out on raises I would have received if I was only a couple points higher. I may never get back to where I was, even though I have always performed at a high level.

    Any company where this can happen to a hardworking, customer-focused person is seriously f*cked up.

    Advice to Management

    Same thing everyone else says - get rid of forced ranking system. Personally I think ranking is ok, just not forced ranking. Listen to the experts who agree that forced ranking only works for a couple of years, then just hurts morale after that.


  10. "ExxonMobl Review"

    StarStarStarStarStar
    Former Employee - Operation Material Coordinator in Houston, TX
    Former Employee - Operation Material Coordinator in Houston, TX

    I worked at ExxonMobil full-time (More than a year)

    Pros

    It's a great company to have on your resume.

    Cons

    It is a good old boys network and anyone outside of that network is not a fit.

    Advice to Management

    We are living in 2016, HR needs to revamp the business model and make it accommodating to everyone because your ethnicity doesn't define intelligence.


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