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ExxonMobil Reviews

Updated July 15, 2017
177 reviews

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ExxonMobil Chairman & CEO Darren Woods
Darren Woods
2 Ratings

177 Employee Reviews

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Pros
  • People sometimes can have flexible working hours to meet work-life balance needs (in 104 reviews)

  • Great benefits and good work environment (in 103 reviews)

Cons
  • It's important to set work life balance boundaries (in 94 reviews)

  • Performance ranking system is depending highly on human judgement (in 144 reviews)

More Pros and Cons

  1. Helpful (16)

    "Stay away from the finance function"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FINANCE STAFF in Spring, TX
    Former Employee - FINANCE STAFF in Spring, TX
    Neutral Outlook
    Disapproves of CEO

    I worked at ExxonMobil full-time (More than 10 years)

    Pros

    Benefits plan, median salary compared to other majors.
    You get to meet a lot of people.
    On a very rare job you might get to travel somewhere.

    Cons

    1. Extremely long hours. Pay on a unit basis is lower than the other majors. No job I have been in in years has allowed me to leave on time. No matter how long I have been there that day. This is not like what you see in the rest of the business or with the engineers.
    2. Volatile inconsistent management across the organization. Threatening to fire someone because they took their 8 month pregnant wife to the doctor is not a sign of good management.
    3. Old management styles, reluctance to look at or consider anything outside they have not come up with. From the top to the bottom in the management rung the story is the same, everyone is empowered but nothing is changing and everyone is waiting for someone else to act.
    4. No balance in financial jobs. Understaffed and they keep promoting managers who reduce headcount
    5. Little opportunity to work in other countries if you are US staff and not part of the golden boys. The recruiting slide will try to play this up but in reality you will be stuck most likely on the campus for your career.
    6. If you are on US staff and diverse they are only using you as a workhorse with not a lot of upward mobility.
    7. US executives are not very diverse. The ranks of the executives are not representative of the actual US workforce and these is no desire to change. All you have to do is pull the last 10 years of job rotations and promotions to see the organizational bias. The mentoring, promotional and ranking system are not designed to promote or value diversity. If you mention this to management the excuses start coming up and you become the problem.
    8. Little reward or recognition given to staff on a consistent basis. You will get rewarded and promoted if you do a mediocre job on your desk and talk up United Way faster than if you really make improvements to your actual job and base business.
    9. Little upward mobility for short service people as you basically have to be grey or near dead to be considered for promotion to executive in the US. The senior managers don't retire and the rest of staff are left on hold / do not get the managerial experience until these people leave.
    10. They will tell you you own your career at the finance career forums but at the end of the day what you want to do and where you want to go makes little difference. The secret job committee controls where you go next and if you do not fit the mound, the direction tends to be down......In all my jobs I have been put in the things I have said I do not want to do EVERY time.
    I could write more and give specific examples but it will not change anything.

    Advice to Management

    1. Listening at the Controller panel, making excuses and telling the new hires to email you if things do not change in 6 months will not change anything.
    2. You froze wages for staff telling them they were overpaid yet YOU got some really nice shares. The SEC has some good records....
    3. The system was designed to recognize and promote people who are exactly like you - no one else.
    4. You are not the only one who has a defined benefit retirement plan and there is no guarantee this company will not be like GM in the future. The pension accounting board has some nice records....
    5. If you do not want people treating your kids like this why are you allowing and promoting others who do?
    6. For every "good" story you can come up with we can come up with multiple rebuttals because we have seen real time how you actually work.
    7. Why are there so many for life expats in the US?

    If you do not see a problem with this then you will never get why the new hires are leaving.
    If you do not see the need to change then you are part of the problem.
    You and the people in the highest CLs need to leave. Else continue to milk the system - it worked for you.


  2. Helpful (11)

    "A Decent First Stop After Undergrad, No More"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Procurement Specialist in Houston, TX
    Former Employee - Procurement Specialist in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ExxonMobil full-time (More than 8 years)

    Pros

    Training Opportunities. You'll also get a good handle on processes and controls. If you are a campus hire and catch the eye of a CL 30+ senior, you can go very far and get paid more than you honestly should by market standards just by paying your dues.

    Cons

    Upward mobility is hindered currently for the rest. Exxon will give you three years of decent salary treatments to incentivize you to stay. After that, the raises suddenly become nominal -- mostly adjusted for inflation (1-2% every 14 months is typical). The salary bands and promotion scheme is heavily skewed to retain the top 15%. The budget allocates around 75% of salary treatment to these individuals. This means even if you fall within the top 70 - 80th percentile, you won't be getting those "good" raises.

    It's a lifer company, which sounds good at the onset, but it encourages a mindset similar to complacency since many are not happy with their roles or understood trajectory, yet know they can get away with doing very little without getting fired. This lack of productivity is then absorbed by new hires that are seeking to prove themselves during their first couple of years.

    Advice to Management

    Too many baby boomers 60+ hanging around for their pension and 401k growth. Don't blame them for that, but they hold the senior roles and subsequently set the undertone of the overall corporate culture. With respect to the annual ranking process, supervisors have complete control over their subordinate's salary and promotions. Great if you have a good manager, terrible if you don't. Considering new hires switch positions at least three times within their first five years at the company, the odds of hitting it right with all "good" managers is against you. People do well here if you please your manager, "make them look good" -- that is what they'll tell you. It's more about optics and perception, your actual contributions matter much less during rankings.

    Advice to management doesn't exist. They make the rules. You will have to wait for them to retire and hope their predecessors do not follow suit.

  3. Helpful (1)

    "They don't care about their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Memphis, TN
    Current Employee - Sales Associate/Cashier in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ExxonMobil full-time (More than 5 years)

    Pros

    I get a paycheck and sometimes you meet and make friends

    Cons

    Don't pay enough but expect you to do management things. They want you to pay for items Customers steal. Rude Customers.

    Advice to Management

    Treat employees better. Need better pay. Needs more Pleasant work environment


  4. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Seguin, TX
    Former Employee - Cashier in Seguin, TX
    Doesn't Recommend
    Negative Outlook

    I worked at ExxonMobil full-time

    Pros

    Extra income job with flexible shifts

    Cons

    Not enough employees and have to close store alone at night.

    Advice to Management

    Should always have to people to cover eachother


  5. Helpful (1)

    "Work-Life Balance is out of balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supply Chain Analyst in Spring, TX
    Former Employee - Supply Chain Analyst in Spring, TX
    Doesn't Recommend
    Negative Outlook

    I worked at ExxonMobil full-time (More than 3 years)

    Pros

    Great Pay (I mean great pay out of college)
    Management is trying to embrace the younger generation
    Technology is up and coming

    Cons

    They state that your "performance ranking" will not affect your job stability but that is a LIE. They always have the option to fire the bottom 10% every year and you are left with quitting and taking a severance or staying on board and getting fired.
    This job will suck up your life and management will still expect more
    They state that you are ranked on performance but that is a lie. It is a popularity contest.
    You are unfairly ranked based on perception
    Management leads by fear and intimidation
    Everything is safety oriented so things move painfully slow and they beat the safety subject to the core.

    Advice to Management

    Get rid of the ranking system and you will see employees actually try to work for you rather than going through the motions and pretending you care about employees.


  6. "Competitive work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Baytown, TX
    Current Employee - Engineer in Baytown, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at ExxonMobil full-time (More than a year)

    Pros

    Very good compensation and benefits.

    Cons

    The performance system is designed to reward people who bested their peers. Culture is cut throat and competitive. Politics is critical to succeed for all levels of the hierarchy. Backstabbing is a norm. Have not met a person who doesn't know the exact date they can retire with full pension.


  7. Helpful (1)

    "Daily Frustration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Research Associate in Paulsboro, NJ
    Current Employee - Senior Research Associate in Paulsboro, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at ExxonMobil full-time (More than 10 years)

    Pros

    Job security if you can put up with all of the bureaucracy. I have to write more words for this review to be accepted

    Cons

    You get crapped on, every single day, by weak and ineffective management. The safety culture is insulting to anyone with half a brain

    Advice to Management

    Do your job, respect experience, and accept honest opinion when you ask for it (instead of just saying "you're too cynical")

  8. "Red Tape"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Process Engineer in Houston, TX
    Former Employee - Senior Process Engineer in Houston, TX

    I worked at ExxonMobil full-time (More than 3 years)

    Pros

    Can learn a lot from industry veterans

    Cons

    Force ranking, slow moving, declining

    Advice to Management

    Wake up to reality


  9. Helpful (3)

    "Every stereotype of working for corporate America...ExxonMobil probably made them"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX

    I have been working at ExxonMobil (Less than a year)

    Pros

    - Compensation, very generous salary and expat / relocation packages are exceeding large

    Cons

    - Culture (hierarchial and bureacratic)
    - Poor work / life balance
    - Dependent on volatile oil market
    - One of many (little to no incentive for managers to care about individual employees's desires)


  10. Helpful (11)

    "Honest Feedback for the Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guess in Spring, TX
    Former Employee - Guess in Spring, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    You can and are expected to retire here with a pension. Not many places can say that.
    The pay is pretty good starting out.
    The campus is beautiful and the amenities are like something you dream about.
    It's a safe company; like the ark during the flood you'll be fine here even if gas prices go to the crapper.
    Fairly ethnically diverse for a company of its size.
    Perfect employer for engineers and scientists who are risk averse but fairly good with people... you really cannot do better.
    They only promote from within.
    The company works every decision thoroughly.

    Cons

    Compensation growth does not even keep up with inflation. People were working as interns making more than folks did in comparable positions with the same degrees who had been there for years.
    The culture is extremely toxic; it's more important to look good in front of your boss than it is to actually build wealth for shareholders. I felt like almost everyone there was trying to pretend they kept it all together but inside they were dying.
    It's far too siloed. Controllers is separate from Treasurers is separate from the business is separate from Tax. It's like the military-just execute on your small part and don't think too generally (at least not early in your career).
    Feedback is lacking. I don't know how people are expected to learn things without timely, honest, and specific feedback. In my experience, I was doing things that weren't liked in October but wasn't told about it until February despite having regular meetings with my boss about performance.
    The main campus is in Spring. Houston is a wonderfully diverse city but Spring is not- at all (even though the company is moderately diverse). It's the suburbs and it's far from the good part of the city. If you like diverse places and decide to live in Houston be prepared for a long commute both ways. I came into work already tired many days.
    The company doesn't respect your background unless you're an engineer or a scientist. If you majored in history or accounting or business or what have you and got an MBA it doesn't matter- engineers will be promoted to real manager positions (except for some select functions) even when what they do has nothing to do with engineering. And specifically, if you are an MBA really weigh in your heart whether you can suck your pride and be a second class lemming here unless you studied engineering undergrad. There is a caste system at work here. I've heard it's not like that at Conoco Phillips, Shell, BP, etc. It's something unique to the ExxonMobil culture. I'm not sure whether that piece of the culture is heritage Exxon of heritage Mobil.
    The company only promotes from within so it has a ton of deeply entrenched groupthink. And it is dangerous to your career to challenge the collective blindspots, unless you have made everyone love or respect you. I'm serious.

    Advice to Management

    You all are navigating an ark in floods that are destroying most everyone else. You clearly know what you're doing. My only suggestion would be to build better feedback loops for your workers and create some sort of mechanism to challenge groupthink and drive improvements for the whole organization. Even if the latter turns up ideas that won't work, there will be a collective learning in the conversation that would benefit everyone. A culture where it's dangerous to ever disagree with your boss can be good but it can never really be great.


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