ExxonMobil Reviews | Glassdoor

ExxonMobil Reviews

Updated May 24, 2017
1,506 reviews

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1,506 Employee Reviews

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Pros
  • Great company culture and work life balance (in 101 reviews)

  • Great work environment with genuine people that want you to succeed (in 101 reviews)

Cons
  • It's important to set work life balance boundaries (in 92 reviews)

  • Tough ranking system and very competitive environment (in 143 reviews)

More Pros and Cons

  1. Helpful (2)

    "Wonderful company, a little behind the times."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Houston, TX
    Current Employee - Engineer in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ExxonMobil full-time (More than 3 years)

    Pros

    Fantastic benefits, management is truly interested in seeing you succeed, great community, impeccable safety record, great safety culture, opportunities for advancement, management really listens to your work preferences

    Cons

    Technology is way behind the times (am currently using an '07 model laptop). High sensitivity to security makes it difficult to get things done sometimes. Management has yet to really jump on board with flexible work hours, remote work, and many of the other more progressive ways to get work done, so expect to work 9-5 Monday through Friday unless you luck out and get a really cool manager.

    Advice to Management

    Adopt more flexible work situations! Flexible hours and remote work. This is where the whole workforce is headed, and study after study has linked it to greater employee satisfaction and productivity.


  2. Helpful (1)

    "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerk in Brighton, MI
    Former Employee - Clerk in Brighton, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ExxonMobil full-time (Less than a year)

    Pros

    As a kid just out of high school it was a great experience

    Cons

    customers can be rude, but that happens all over the service industry


  3. Helpful (8)

    "A Decent First Stop After Undergrad, No More"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Procurement Specialist in Houston, TX
    Former Employee - Procurement Specialist in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ExxonMobil full-time (More than 8 years)

    Pros

    Training Opportunities. You'll also get a good handle on processes and controls. If you are a campus hire and catch the eye of a CL 30+ senior, you can go very far and get paid more than you honestly should by market standards just by paying your dues.

    Cons

    Upward mobility is hindered currently for the rest. Exxon will give you three years of decent salary treatments to incentivize you to stay. After that, the raises suddenly become nominal -- mostly adjusted for inflation (1-2% every 14 months is typical). The salary bands and promotion scheme is heavily skewed to retain the top 15%. The budget allocates around 75% of salary treatment to these individuals. This means even if you fall within the top 70 - 80th percentile, you won't be getting those "good" raises.

    It's a lifer company, which sounds good at the onset, but it encourages a mindset similar to complacency since many are not happy with their roles or understood trajectory, yet know they can get away with doing very little without getting fired. This lack of productivity is then absorbed by new hires that are seeking to prove themselves during their first couple of years.

    Advice to Management

    Too many baby boomers 60+ hanging around for their pension and 401k growth. Don't blame them for that, but they hold the senior roles and subsequently set the undertone of the overall corporate culture. With respect to the annual ranking process, supervisors have complete control over their subordinate's salary and promotions. Great if you have a good manager, terrible if you don't. Considering new hires switch positions at least three times within their first five years at the company, the odds of hitting it right with all "good" managers is against you. People do well here if you please your manager, "make them look good" -- that is what they'll tell you. It's more about optics and perception, your actual contributions matter much less during rankings.

    Advice to management doesn't exist. They make the rules. You will have to wait for them to retire and hope their predecessors do not follow suit.


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  5. Helpful (1)

    "Good company with strong values"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Advisor in Houston, TX
    Current Employee - Human Resources Advisor in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ExxonMobil full-time (More than a year)

    Pros

    Organization is focused on developing their people from within. There is an emphasis on team work and a positive environment. Great coworkers.

    Cons

    Culture is unique and distinctive. It can be a different experience for those who have worked outside of energy. It's important to set work life balance boundaries.


  6. Helpful (1)

    "Stable work"

    Star Star Star Star Star
    Former Employee - Retail Sales Associate in Houston, TX
    Former Employee - Retail Sales Associate in Houston, TX

    I worked at ExxonMobil full-time (More than a year)

    Pros

    If you need stable job you can rely on them

    Cons

    Need to multi task, sometimes you have to do all the work by yourself


  7. "If my son had a choice would recommend Chevron over Exxon"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Services Manager in Houston, TX
    Former Employee - Project Services Manager in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ExxonMobil full-time (More than 10 years)

    Pros

    Great learning experience, good pay and benefits. Chance to work on the biggest most challenging projects in the world. If you do not understand controls (financial, process, projects etc.) after working for EM you will never understand. They are getting rid of some of the good ol boys but not quit fast enough.

    Cons

    Yearly ranking session not based on performance. You can have an exceeds yearly performance review and your ranking can still go down if you do not have the right sponsor or older than 55. Currently company is downsizing by weeding out 55 years and older and replacing with younger less experienced. Most folks hate the ranking session and what it does to the team work environment... kills the incentive to work in teams with those in your rank group. EM is talking about changing the environment and being more team oriented but they refuse to change the yearly forced ranking which puts fear and mistrust in everyone.

    Advice to Management

    If you truly want to change, start with your forced ranking. Include teamwork as part of the equation and put a true 360 review into it every other year.


  8. "Company not valuing employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Safety Coordinator in Houston, TX
    Former Employee - Safety Coordinator in Houston, TX
    Doesn't Recommend
    Disapproves of CEO

    I worked at ExxonMobil full-time (More than 10 years)

    Pros

    Benefits and innovation the company has to forward think.

    Cons

    company is downsizing or forcing tenured employees just to turn around and backfill again. Churn is high!

    Advice to Management

    Secure your tenured employees work with them.


  9. Helpful (1)

    "Tecnician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Houston, TX
    Former Employee - Technician in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I worked at ExxonMobil (More than 10 years)

    Pros

    Good insurance at the time. Regional office promote when merited.

    Cons

    Too big, not that employee friendly.


  10. Helpful (8)

    "Good stepping stone for grads - only stay if you're deemed a High Potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Houston, TX
    Former Employee - Engineer in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ExxonMobil full-time (More than 3 years)

    Pros

    -Training is valued the first few years and emphasized by supervisors. Getting in with the right manager and getting labeled a "High Potential" (aka Hi-Po) can really set you up on the fast track. There are plenty of executives and managers that clearly got in based on the sponsors they had because they certainly don't have the experience/talent to have gotten there based on merit alone.
    -Starting salary is WAY above market value - this can be a huge plus for engineers right out of undergrad but any mid-career person will tell you that the salary bumps end pretty quickly after the first 3 years. However, this headstart can set you up for a higher salary than your peers at another company if you time it right.
    -There are some great people who work here and genuinely want to make a positive change and set up others for success. Getting the 'right' manager seems to be the key to success.

    Cons

    -Mentality that "there's no better place to be" - breeds complacency in processes and culture. Employees (especially some baby boomers who are just waiting around at this point) know they don't have to do much to just move along through assignments - anyone will tell you that the only 2 reasons you can be fired are 1) misusing your AMEX and 2) HR issues
    -No 9/80s (only major to not implement them - huge con for work/life balance)
    -Micro-management -- people are not 1) given enough responsibility, and 2) constantly double- and triple-checked to make sure they've followed the process; there is next to no room for innovation because people are not trusted to make decisions without supervisory approval (seriously, have a little faith. I literally heard a manager say "I doubt the new hires know much more than where the coffee is"). And do not expect to be in any kind of supervisory role until you have at least 5-8 years with the company - they simply don't believe you're ready for it.
    -Managed moves - you do not own your career and there is no job posting system. Any moves are handled by your supervisor who acts as your advocate. They will try and spin it different ways ("this is a great opportunity") and say that people planning is a two-way street with your supervisor. The reality is that you can put in your interests and geographical constraints, but at the end of the day, if you are in the top 10%, your career will be expedited through targeted assignments. If you're everyone else, it'll be highly dependent on your relationship with your supervisor and the extent of their network. If they don't know about a job, you won't ever find out about it.
    -Mentorship is lacking - it is encouraged among prospective mentees but not much among potential mentors, very few are willing to give their time to newer employees
    -Grandfathered medical benefits plan does not have to meet all ACA requirements (ladies, your birth control is not covered 100%)
    -Ranking system is tied to salary - only the top 10% really see the big bucks and the rest of the company will start to be paid below market value around mid-career -- it's no secret that during high oil prices, EM people around the 5-10 year mark will leave to Chevron/Shell/etc because the salaries are much more alluring (and 9/80s = 25 more vacation days!)

    Advice to Management

    Your ranking system and mindset will cost you dearly in the next 10 years. Millennials are not going to stick around because of a "beautiful" or "cool" campus, or because of recent efforts to push workplace flexibility (congrats, you're ten years behind tech). Millennials want mentorship and responsibility. Engineers fresh out of school are capable of much more than inputting numbers from data sheets into Excel or making "pretty Powerpoints". Increasingly, younger professionals want flatter organizations and accessibility from leadership. However, this accessibility is very difficult to get unless you are marked as a Hi-Po within your first couple years or you somehow find a sponsor that is willing to mentor you independently.
    The biggest thing that turned me off from this company was seeing upper management tout "innovation and teamwork" and then seeing middle management behave in the complete opposite way, demanding proof of the process being followed and balking at proposed innovation. The reason you're going to lose more and more talent to tech is because people do not move up fast enough and because you pit everyone against each other at ranking - not because Google has board games and nap pods in work areas.


  11. "Safe"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Engineer in Baytown, TX
    Current Employee - Process Engineer in Baytown, TX

    I have been working at ExxonMobil full-time (Less than a year)

    Pros

    Safety is real, every day

    Cons

    Work is hard, every day


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