ExxonMobil Reviews in Torrance, CA | Glassdoor

ExxonMobil Torrance Reviews

11 reviews

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Torrance, CA

1.6
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ExxonMobil Chairman & CEO Darren Woods
Darren Woods
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11 Employee Reviews

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Pros
  • People sometimes can have flexible working hours to meet work-life balance needs (in 110 reviews)

  • really interesting work environment and a place to learn (in 107 reviews)

Cons
  • It's important to set work life balance boundaries (in 96 reviews)

  • Performance ranking system is depending highly on human judgement (in 150 reviews)

More Pros and Cons

  1. Helpful (3)

    "High Pay, Demanding Hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reliability Engineer in Torrance, CA
    Former Employee - Reliability Engineer in Torrance, CA

    I worked at ExxonMobil full-time (More than 5 years)

    Pros

    Refinery engineering jobs pay very well, and there can be lots of paths to advancement if you're open to relocation.

    Cons

    Work hours demanded often exceed 40/wk, and turnarounds basically require you to abandon your life and family for weeks on end. This work schedule just isn't reasonable when you have children. If you aren't willing to relocate, your options for advancement are limited, and your ranking will suffer. Supervisors and Managers are rotated through very quickly, so there's little consistency in priorities.


  2. Helpful (2)

    "Better hope your site never gets divested."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Refinery Supervisor in Torrance, CA
    Former Employee - Refinery Supervisor in Torrance, CA
    Doesn't Recommend

    I worked at ExxonMobil full-time (More than 10 years)

    Pros

    Great pay and benefits (while employed).

    Cons

    Pension is formula based (not a "piggy bank" so to speak)... after being with them for nearly 26 years, my plant was sold, and instantly the vast majority of pension went with it... as I became (of no fault of my own) a "terminee" vs a "retiree".

    Advice to Management

    Too much red tape.
    Dishonest pension based upon a back-ended formula (if you don't make it to the finish line, it becomes nearly worthless).

  3. Helpful (1)

    "Big company, slow to change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chemical Engineer in Torrance, CA
    Current Employee - Chemical Engineer in Torrance, CA
    Recommends
    Approves of CEO

    I have been working at ExxonMobil full-time (More than 5 years)

    Pros

    Good benefits (pension) and company matching and job security (tough to get fired). A lot of smart people work here. Good support of industry technologies and technical groups maintain good work life balance.

    Cons

    2/3 managers have a poor work life balance and reward those who imitate it, i.e. working long hours and weekends is rewarded vs efficiency/results

    Advice to Management

    It costs money to make money. Cost cutting does not equal profits.


  4. Helpful (3)

    "Paralyzed by safety"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Torrance, CA
    Current Employee - Anonymous Employee in Torrance, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ExxonMobil full-time (More than 10 years)

    Pros

    Pay is good..Lots of OT for wage guys.. Lazy mans paradise..Workers brag about not picking up a tool in weeks and are able to catch up on TV shows.. Just cry safety concerns and never be accountable..

    Cons

    Will never be productive..Hindered by ignorance and paranoia. They are constantly losing money and are non profitable due to over safety insecurities, Contractors and employees think its a complete joke and pride themselves on how much they don't work due to safety restrictions and manager ignorance. Productivity is about 2 hours out of a 10 hour day.. The worker just has to say we were safe and no one got hurt..Awesome job guys. Torrance will never get a clue

    Advice to Management

    You have become way to soft.. easily fooled


  5. Helpful (1)

    "Refinery Operations Contractor filled Support Positions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Administrative Assistant in Torrance, CA
    Former Contractor - Administrative Assistant in Torrance, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at ExxonMobil as a contractor (More than 3 years)

    Pros

    Good pay, mostly good people, professional facilities.

    Cons

    Upper EXXONMobil management as well as their direct-hire supervision is not only oblivious to the talent that may be working for them in a contractor capacity, but has no interest in knowing about one's skill sets or experience. Contractors - particularly in administrative support position - are treated like second class citizens, and unless they're young female's with nice physical figures, have no advocacy from the Temp firms who employ them.

    Advice to Management

    Be aware of who you have working for you on premises in contractor capacities. I worked 25 years in aerospace, Standard Tooling. A LOT of your OSHA reportable injuries could have been avoided, had my experince with advanced hand tools been consulted


  6. "Engineers overworked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Torrance, CA
    Former Employee - Engineer in Torrance, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at ExxonMobil full-time (More than 3 years)

    Pros

    Good benefits, nice facility, structured corporation and policies.

    Cons

    Reduction in headcount, freeze in hiring = more work and less pay per hour on average.

    Advice to Management

    Engineers keep quitting, do something about it.


  7. Helpful (8)

    "Poor Working Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Torrance, CA
    Current Employee - Anonymous Employee in Torrance, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at ExxonMobil full-time

    Pros

    Good starting pay
    Stable job environment
    Plenty of career opportunities if your willing to travel
    Strong culture of safety
    Gas discount at the pump
    Interesting and varied work

    Cons

    Low workforce moral. The culture is toxic. Although, this is highly dependent on where you work as the culture of each site/office can vary widely. The low moral is everywhere - from entry level to managers. Nearly everyone is either openly bitter or discontent. People stay primarily to receive a paycheck in order to pay their bills. Very few workers are actually happy to be there and come to work because they enjoy it. Negativity is quite pervasive. I can literally count on one hand how many times I've heard someone make positive comments in all my years here. On the other hand, I can fill a book with the number of negative comments.

    Very high attrition rate. Younger folks are leaving all the time. Those who have been around longer seem to be imprisoned with golden handcuffs, and are literally waiting around to hit that magic age when they can finally retire and collect their pension. Management seems to care less that people are constantly leaving before their prime.

    Clandestine ranking system. Highly subjective and not a true meritocracy as it’s very dependent on what managers "think" about you and not so much on actual work output. Perception is everything. If you’re not willing to pucker-up your lips and schmooze, or you don’t get along with your manager, you can kiss your career good-bye.

    Pay is good for new hires and drops off sharply thereafter. The pay eventually plateaus unless you are continuously promoted. No bonus of any kind of profit sharing unless you are a higher level manager.

    Lack of accountability or expectations. People are rarely held accountable for their actions – especially managers. Roles and responsibilities are written down, but not consistently followed or enforced. Positions are literally reinvented as new people rotate into them.

    Poor management. Too many new managers who have no idea how to manage, and older managers who would rather be individual contributors, or simply don’t care anymore and are just waiting to retire. The good managers are few and far in-between. Unfortunately, they tend to rotate away and never comeback. Management provides little vision or direction. Most of them are just checking the box and trying to survive to their next rotation. Managers keep implementing new initiatives and reorganizations when they are absolutely clueless as to their chances for success. There is no acknowledgement as to why past initiatives failed and why these new ones will work. The managers like to point fingers and rarely take ownership and blame for their shortcomings. Heaven forbid it’s ever management’s fault for something as that would damage their careers, which seems to be their only concern. There is a so much rotational movement in management that there is an endless cycle of initiatives, agendas, and policies.

    Refining business has been tough since the economic downturn. ExxonMobil treats production sites and the workers there like a commodity that can be bought or sold at anytime. Unless you’re a high level manager, you will be sold to the highest bidder at the right price.

    Lazy workforce that is extremely contractor dependent. The contractors tend to do most of the real work.

    Tons of procedures and guidelines on almost everything. The problem is, not everyone follows them or even know they exist. As a result, the vast majority of guidelines and procedures are not accurately followed and simply ignored.

    Very little training. All the training is focused on safety and you are rarely trained on actually how to do your job. Only operations/maintenance workers tend to have some type of set training plan. Otherwise, it’s a free for all and you are left on your own to figure out how to do your job if your manager isn’t proactive in developing you.

    Safety culture is a bit too strong, even in comparison to other ExxonMobil sites. All everyone talks about is safety and its been taken to an almost painful extreme. Everyone is forced to do field observations each month. Most people think its a joke exercise - something forced upon them by management. Very few people actually believe in it, but its taboo to say that openly.

    Advice to Management

    -Drop the arrogance, your not that good
    -Relate with your workforce more, show that you actually care
    -Improve the workplace culture

  8. Helpful (8)

    "The Chosen Ones vs Everyone Else"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Torrance, CA
    Current Employee - Anonymous Employee in Torrance, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    +Financial stability of company
    +Good culture of working together
    +Industry leader in technology
    +Strong safety culture

    Cons

    ExxonMobil's entire corporate culture is a function of its ranking system. In a nutshell everyone in an range of jobs is force-ranked. So you are either listed as the #1 employee, the #27 or the #100 or anywhere in between. In theory it is an objective way to move the best people to the top and show the worst people the door. It's extremely political and is more of a popularity contest for everyone except maybe your own manager.

    What is messed up is that if you are not in the top 10% then Exxon basically treats you like your career is completely worthless and you are lucky just to be there. I have worked at Exxon for about 10 years, I have ONLY been in the top 1/3 and was basically told "we're moving you to a job that you don't want and won't be good at, but we don't really care about you. Someone else needs to check a box and you are in the job that they need to check it."

    Unfortunately, the whole system is run by the people that did well in it, so as far as they know the system works well. It promotes people that think, act and talk like them. They keep getting more and more money and better and more interesting jobs. As far as they're concerned all the other people in the company should count themselves lucky just to have jobs.

    Advice to Management

    ExxonMobil really needs to realize that people are not a commodity product. The rank system, while flawed, could remain but they really need to evaluate the outputs of it. In a bad economy people will stay around just because they don't want to risk not having a job. In a good economy though, everyone will jump ship to any other company that pays them well and actually respects their employees.


  9. Helpful (2)

    "Enslaved"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Torrance, CA
    Current Employee - Anonymous Employee in Torrance, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good Retirement at age 55, Job Security, Good Pay

    Cons

    Overtime is all the time and mandatory, they do not assist you when you need time off, Contract is up every 3 years risking potential strike or lockout, you are treated horribly, you work nights/weekends/holidays/days = 12-16 hour rotating shifts, you are put in "catch 22" scenarios on a daily basis, and with 10 supervisors telling you to do different things it makes work harder than it should be, the job is dangerous, and if something happens to you they find a way to make it your fault! Good Luck!

    Advice to Management

    You'll have better production & reliability if your workers want to be here. Treat them better and make there job easier rather than creating more red tape on a daily basis to protect yourselves. I also believe that Exxon Mobil is a great Corporation but certain locations are better than others to work at. If you want to be happy here, do not be a Process Operator.


  10. "The Best Company to work for.....come stay and retire here."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Electrical Maintenance Technician-Level 7 in Torrance, CA
    Current Employee - Electrical Maintenance Technician-Level 7 in Torrance, CA
    Recommends
    Approves of CEO

    Pros

    Pay and benefit are one of the best, 401k and/plus pension plan.
    Work is not back breaking, very relax, no pressure.
    Fun to work.
    Lots of overtime.
    Management care for everyone's safety, safety being their first priority then our environment.
    No slowdown or employee lay-off. Lay-off is a word that is not in their vocabulary.
    A lot of employee give aways, gifts and rewards for being safe, quarterly luncheons and off-site team building get together.
    They provide yearly supply of work uniforms. I don't need to buy my own work clothes, yearly supply of work boots.
    I can order any hand tools, power tools, measuring tools and equipment that I need for the job.
    Regular supplies of coffee, creamer, drinking bottled water, refreshing gatorade soda cans all year round especcially during the summer.

    Cons

    I started working when I was 15 years old for a lot of small and big companies and I CAN NOT THINK OF ANY
    DOWNSIDES OF WORKING FOR EXXONMOBIL. Like any other companies they are not perfect and these are not
    considered downside of working at Exxonmobil

    Advice to Management

    Keep up the good and excellent work and I'll do mine.
    Let's continue making money.


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