EyeMed Vision Care Reviews | Glassdoor

EyeMed Vision Care Reviews

14 reviews

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3.6
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Garland Gunter
4 Ratings

14 Employee Reviews

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  1. "Great Customer Service and very Patient"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at EyeMed Vision Care full-time

    Pros

    no strings attached. it was so difficult to claim from my previous medical insurance company and they never paid us. But with eye med, no strings attached. Customer service is quick. Had to call multiple people for lost and unclaimed checks. They patiently resend those checks twice again. All the customer service representatives are professional, patient, knowledgeable. They are fair and they don't try to cheat on our benefits. Easy to reach, not many automated transfer options.

    Cons

    nothing I have seen so far.

    Advice to Management

    Keep up the good work.


  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Processor in Mason, OH
    Current Employee - Claims Processor in Mason, OH

    I have been working at EyeMed Vision Care full-time (More than a year)

    Pros

    Very friendly staff and management. Supervisors don't micromanage and are approachable. Fun and casual corporate culture.

    Cons

    Lots of internal competition, difficult to get promoted. I am the most educated person on my team but I have been stuck at my entry level position for two years.

    Advice to Management

    Reward your hardworking and qualified employees. Facilitate career growth and promotions.

  3. "Great company and good people."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    People were very friendly and good management.

    Cons

    Can't think of any cons.


  4. "Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EyeMed Vision Care full-time

    Pros

    Great people, great growth potential, awesome work environment. The Luxottica campus in general is very impressive and Mason is a great little suburban town.

    Cons

    None really to speak of, it truly is an awesome work environment. I would sincerely recommend it.

    Advice to Management

    Keep doing what you're doing. I haven't met a single employee who didn't love working there and I can't imagine there are many other companies in this line of work that can say the same - a true testament to the quality.


  5. "Insurance run like a retail shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Mason, OH
    Current Employee - Operations in Mason, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at EyeMed Vision Care full-time (More than 5 years)

    Pros

    Most departments are very diverse. Opportunities to work with excellent OneSight charity. Many caring and dedicated coworkers. Lots of chances to work on new projects.

    Cons

    Management and sales are best paid and get the perks, but are the least diverse and have a real frat boy-sorority girl atmosphere. Sales drives all decisions resulting in some crazy workarounds for everyone else.

    Advice to Management

    Don't sell stuff if you don't know how it works. Faking it and hoping people don't notice doesn't work.


  6. Helpful (2)

    "Mix of good and bad"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at EyeMed Vision Care full-time

    Pros

    Company committed to providing great service to its members; great product; great people

    Cons

    Continual reorganizations; bureaucratic; employees not empowered; failure to walk the talk


  7. "Good place to work, used to be great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Exciting, fast-growing company, good pay for delivering. Most managers allow limited remote flexibility. Lots of opportunities to to move or advance.

    Cons

    Culture used to be very collaborative, now a "what's in it for me" culture. Only certain groups get needed resources. If you are part of those groups and deliver, things are great. If not, it's a struggle.

    Advice to Management

    Try not to do everything at once. Resources are slim to begin with - can't afford to head down rabbit holes only to change direction.

  8. "Learning and Development Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Learning & Development Manager in Milford, OH
    Former Employee - Learning & Development Manager in Milford, OH

    I worked at EyeMed Vision Care (Less than a year)

    Pros

    great benefits and company to work for

    Cons

    leadership lacking with no support


  9. Helpful (2)

    "EyeMed is a great company that has a lot to offer. Many avenues for your career to grow."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mason, OH
    Current Employee - Anonymous Employee in Mason, OH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Individual time with your manager monthly to review your successes and areas to improve, project assignments from managers to help you gain more high-level experience. great benefits and pay, flexibility, with a reasonable salary/compensation. discount programs offered through the company and wonder people to work with.

    Cons

    No complaints! Lucky to work here!

    Advice to Management

    The message you deliver to your employees on EyeMed's vision is awesome - what we can offer, where we are going, and what we have accomplished. It's extremely exciting and motivating.


  10. Helpful (2)

    "EyeMed is a growing company and financially sound with strong leadership."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager
    Former Employee - Senior Manager
    Recommends
    Positive Outlook

    I worked at EyeMed Vision Care full-time (More than 5 years)

    Pros

    Sense of community and culture of "giving back". Company provides fun experiences for employees on a regular basis. Sunglass sales occurs several times per year to benefit the OneSight Foundation and you can always find at least one great deal. Good benefits.

    Cons

    Company Leadership says they are transparent but not always. Individual business units don't always communicate with each other well, so often times duplication of efforts or conflicting efforts.

    Advice to Management

    Develop better mentors from your leadership teams.


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