Eze Software Reviews | Glassdoor

Eze Software Reviews

Updated August 17, 2017
214 reviews

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214 Employee Reviews

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Pros
  • Good Employee Welfare - Work life balance, Health Month, Healthy refreshments etc (in 13 reviews)

  • There is a great culture at eze (in 17 reviews)

Cons
  • work life balance is hard to maintain (in 28 reviews)

  • You'll be pressured in to working long hours because of the workload placed on you (in 24 reviews)

More Pros and Cons

  1. "Not a bad place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Eze Software full-time (More than a year)

    Pros

    Fun place to work with a lot of room for growth for full time employees.

    Cons

    Some departments are disorganized.


  2. Helpful (28)

    "New CEO sinking company ship fast"

    StarStarStarStarStar
    Current Employee - Client Support in Boston, MA
    Current Employee - Client Support in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Eze Software full-time (More than 3 years)

    Pros

    Good benefits
    Free snacks, bagels and beer
    Good office location
    A lot of smart people still left
    Office events and sports teams

    Cons

    New CEO hides behind monthly emails and is stripping company of its previous strengths to cut cost before IPO. This includes:
    -getting rid of bonuses. Employees get smaller year over year raises with no bonus, which has caused employees to generally not care. Morale and production is at an all time low. Why care if hard work isn't reawarded? CEO will tell you that he hired a consultancy to evaluate comp and that you are actually overpaid, which is motivating.
    -support model has been removed and has been turned into a call center by young 20's something, underpaid, under trained employees.
    -almost every department has hired an external managing director to run the department, totally devaluing internal talent being promoted.
    -employees seem to be leaving at a faster rate than being hired, especially in mangagement positions

  3. Helpful (4)

    "Business Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Consultant
    Former Employee - Business Consultant
    Negative Outlook
    No opinion of CEO

    I worked at Eze Software full-time

    Pros

    - Awesome people but sounds like hiring quality is starting to diminish.
    - Most of the Associate Directors are very loyal to their team and will do their best to make sure their team is happy and utilizing a proper work/life balance.
    - Tasked with a lot of responsibility at a young age, creates a very marketable skill set for a wide variety of other opportunities.
    - Have the opportunity to gain an immense amount of knowledge in both technology, project management and finance.

    Cons

    - Salary is not worth the amount of work, company tried to remedy this by decreasing work hours but not possible when it is the consultants name and reputation on the line with a client. Also, part of the reason there is a good culture is that everyone is hard working and would rather just get paid for the work they do rather than work less.
    - Upper management appears to be disconnected from the day-to-day and how the teams actually go about their work and what pain's exist when it comes to managing clients or working with other teams.
    - Holes in internal processes that cause rollouts to be a bigger nightmare than necessary, causes loss of trust with clients.
    - Morale at all time low but no real steps are taken, try to mask problems with things like happy hours and outings when people just want answers and proper compensation for their work.

    Advice to Management

    - Take some time to step off the desk and sit with some of the teams you manage. Listen to the employees who are on the front lines and actually dealing with the day to day pains, if you only take and act on feedback from director level up then the information you get may be incredibly different from what it started out as (think telephone game).
    - Value your employees more, stop trying to throw numbers at the problem, knowledge is worth much more than raw body count, you'll never be able to quickly replace a tenured employee, if you dont believe that, sit on a support desk for a day and see how many problems you can figure out on your own.


  4. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Eze Software full-time (More than a year)

    Pros

    I recently got promoted and wanted to share my experience. I liked Eze from the first phone call with recruiting. Great culture, very friendly staff. I like how easy it is to know the executive staff, which is rare at most companies.

    Cons

    Growing pains. People need to understand this is natural with a company this size

    Advice to Management

    Keep investing in infrastructure so we can become the larger company you always talk about.


  5. "Great Experience Professionally and Personally"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Engineer in Boston, MA
    Former Employee - QA Engineer in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Overall a great experience, but a couple of things really stand out about Eze in retrospect. Firstly, I made a ton of great friends and industry connections while I was there and I will never forget the high quality of the people. Secondly, Eze's commitment to career growth and development (as long as you take the initiative) really helped me form a career I am proud of.

    Cons

    Going through rapid growth which is causing some growing pains, but also providing a lot of opportunity if you look at it the right way.

    Advice to Management

    Keep it up and communicate as much as possible.


  6. Helpful (6)

    "Business Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Consultant in Boston, MA
    Current Employee - Business Consultant in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Eze Software full-time (More than 3 years)

    Pros

    - Great place to learn
    - Helpful environment

    Cons

    - Long working hours
    - Steep learning curve
    - Too much work on individual


  7. "4 Stars"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great benefits, great people, and great culture

    Cons

    long hours, not the best work/life balance

  8. Helpful (1)

    "Great place to work - a lot in flux"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eze Software full-time

    Pros

    Great place to work and dive in. You can get a lot of exposure to many different things as long as you show that you are willing to learn more.

    Cons

    A lot of things are in flux at the moment. The company is definitely going through growing pains.

    Advice to Management

    Try to ease the growing pains and share more information about reasons for everything.


  9. Helpful (1)

    "Solid Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in Boston, MA
    Current Employee - Associate Director in Boston, MA
    Recommends
    Positive Outlook

    I have been working at Eze Software full-time (More than 5 years)

    Pros

    Eze has a solid business that continues to grow; opportunities to do new things and learn are abundant. The company is trying to keep the small feel of a startup while becoming a corporation.

    Cons

    Eze has had a tremendous amount of change, which creates a lot of confusion and angst amongst people, which can make them difficult to work with. Uncertainty about one's position in the company is common.

    Advice to Management

    Continue with the charm offensive; communicate more about why the changes are taking place, particularly the support and consulting reorganization.


  10. Helpful (3)

    "Good for College Graduate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Eze Software full-time

    Pros

    Good experience for someone with very little IT experience.

    Cons

    Work/Life Balance isn't that great.

    Advice to Management

    Listen more to the newer employees.


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