FARO Technologies Reviews | Glassdoor

FARO Technologies Reviews

Updated June 22, 2017
86 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Simon Raab
22 Ratings

86 Employee Reviews

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Pros
Cons
  • Everything is geared to provide bonuses to upper management and not the average workers (in 8 reviews)

  • Sale payday used to be very fun when we were 100% commission (in 5 reviews)

More Pros and Cons

  1. "Great Company to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Mary, FL
    Current Employee - Anonymous Employee in Lake Mary, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FARO Technologies full-time (More than a year)

    Pros

    Innovative technology
    Great people
    Competitive pay
    Knowledgeable HR/Recruiting team

    Cons

    Would be better if there wasn't a 3 month wait to use PTO


  2. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Mary, FL
    Current Employee - Anonymous Employee in Lake Mary, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FARO Technologies full-time (More than a year)

    Pros

    Everyone at FARO is nice and supportive of one another. FARO truly sees the value in its employees.

    Cons

    Nothing negative to say about FARO


  3. "Full Time in Lake Mary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Mary, FL
    Current Employee - Anonymous Employee in Lake Mary, FL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at FARO Technologies full-time (More than a year)

    Pros

    The technology is incredible and very interesting. The HR and admin staff in the corporate office is very knowledgeable and able to answer any questions and get you up to speed when you first come on board. Great benefits!

    Cons

    Crowded work space and desk keeps getting relocated.

    Advice to Management

    Stop being elitists. Communicate with your employees.


  4. "Technical Support Specialist Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Specialist in Lake Mary, FL
    Former Employee - Technical Support Specialist in Lake Mary, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FARO Technologies full-time (Less than a year)

    Pros

    - Had may great opportunities for growth within the company
    - Great training on products
    - Benefits package
    - Great Co-Workers

    Cons

    - Overtime is most likely necessary but, most companies require it.


  5. Helpful (4)

    "Terrible CEO, CFO and COO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Mary, FL
    Current Employee - Anonymous Employee in Lake Mary, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at FARO Technologies full-time (More than a year)

    Pros

    The regular people who work so hard to keep this place afloat.

    Cons

    FARO’s the worst. Senior management is terrible. The CEO Simon Raab, CFO Bob Seidel and COO Kathleen Hall don’t have the business skills to manage FARO and think that threatening people is good management. The three constantly push business initiatives out with unrealistic deadlines and no resources to complete the initiatives. Everyone’s supposed to do more with less. For the last year the workforce is pushed beyond its limits with no reward for their hard work. FARO is managed by terror and Simon, Bob and Kathleen think that fear is a motivator. The competent employees are leaving the company in masses, especially in R&D, leaving us with bad products to sell. Sales is the only department that is growing. And still the company can’t even pay commissions correctly. Sales people are shorted all the time. Work hours are long. There’s no time for family. Sales is pushed to do more and more cold calls. There’s just pressure and fear.

    Advice to Management

    The Board of Directors must act and save the company from Simon, Bob and Kathleen. Don’t make the mistake and join FARO. The work environment is miserable and poisonous. Only a small fraction of bonuses has been paid the last two years and commissions are paid incorrectly. I don't think the company will make its goals and the result will be massive layoffs at the beginning of 2018.


  6. Helpful (1)

    "Enjoying my work and FARO culture"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Exton, PA
    Current Employee - Anonymous Employee in Exton, PA
    Recommends
    Approves of CEO

    I have been working at FARO Technologies full-time (More than a year)

    Pros

    Fast paced, risk tolerant culture, exciting environment, opportunity to make a difference every day. Business is in transition and pushing the boundaries in the market so LOTS of things going on.

    Cons

    Can be a challenging environment for some as structure/processes/policies are evolving and not always at your fingertips. If you like predictability, this is not the place for you.

    Advice to Management

    Keep driving innovation, reward risk takers and push the technology envelope.


  7. Helpful (2)

    "Chaotic Organization"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Lake Mary, FL
    Former Employee - Anonymous Employee in Lake Mary, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at FARO Technologies full-time (More than a year)

    Pros

    Salaries are good, maybe too good.

    Cons

    Chaos. Chaotic management. Chaotic leadership. Endless changes in direction. A small but relatively toxic work environment.

    Advice to Management

    Get real about who you are and what you're doing.


  8. Helpful (1)

    "Marketing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Mary, FL
    Current Employee - Anonymous Employee in Lake Mary, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FARO Technologies full-time (Less than a year)

    Pros

    - Teammates that are fun to work with
    - The industries and clients we serve
    - The level of the technology solutions we provide

    Cons

    Not much, but you have to be the type that is self-driven, work well with others, can deal with rapid change, be open to opportunities as they come by, and work smart.

    Advice to Management

    Communication is key.


  9. Helpful (3)

    "Tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Philadelphia, PA
    Current Employee - Technician in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at FARO Technologies full-time (More than 8 years)

    Pros

    It's a job and that's about it.

    Cons

    Too controlling of every aspect of your day.

    Advice to Management

    Trust people to do their jobs.


  10. Helpful (7)

    "Assembly tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assembly Technician in Manchester, NH
    Current Employee - Assembly Technician in Manchester, NH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at FARO Technologies full-time (More than 5 years)

    Pros

    They talk a good game and make everyone feel important.

    Cons

    Behind your back they make plans to change everything then complain that you are behind schedule. What schedule do you mean nobody advised us ...TOO BAD you loose! Everything is geared to provide bonuses to upper management and not the average workers. Way too top heavy!!!

    Advice to Management

    Treat your employees like humans not cattle to be used and abused.


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