FARO Technologies "upper management" Reviews | Glassdoor

FARO Technologies Employee Reviews about "upper management"

Updated May 15, 2019

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3.2
52%
Recommend to a Friend
100%
Approve of CEO
FARO Technologies President and CEO Michael D. Burger
Michael D. Burger
8 Ratings
Pros
Cons
  • "People are leaving left and right due to upper management, pay and hostile environment(in 10 reviews)

  • "Maybe because, he was on his best behaviour and too busy shielding the regular employees from talking to the new CEO(in 7 reviews)

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Reviews about "upper management"

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  1. Helpful (16)

    "Work here at your own risk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at FARO Technologies full-time for more than 3 years

    Pros

    Good PTO leave, employees are nice and friendly.

    Cons

    Horrible leadership at the top. New CEO coming in and people are optimistic but hopeful there will be change. Top leadership needs cleaned out. They make decisions without listening to the people in the field. THEY DO NOT CARE ABOUT ANYONE OTHER THAN THEMSELVES. The workers are second class citizens. Horrible compensation plan. You may get a signed offer letter and compensation package. They change it when they want... and if you don't accept you are fired. They have reduced commission 3 times in just over a year. People are leaving left and right due to upper management, pay and hostile environment.

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    Advice to Management

    Remove Kathleen who is a copy of Simon. She does not care about the workers only bottom line that is often terrible because of their decisions. They point the finger to the employees because they make bad decision. Hopefully the new CEO cleans house. Get senior management that cares about the employees who actually make the company money! Treat them right and they will have pride in their job and the company.

    FARO Technologies2019-05-16
  2. Helpful (14)

    "Hostle Sales Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales in Lake Mary, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FARO Technologies full-time for less than a year

    Pros

    Cutting edge technology. Base salary + commission. Free food in the break room left over from meetings. Co workers are nice.

    Cons

    This company has the most hostile, discriminatory working conditions I have ever seen in my career in sales. Management is terrible. Its nothing but a cold calling center where you will be setting demonstrations for regional AMs. If they can make the sale, you get to process the PO. Don't ever go to HR for anything, even to tell them you are being treated unfairly. They just sweep your complaints under the rug and... cover for hostile, passive aggressive managers. I have seen managers complain someone took too many bathroom breaks before. This company will fire you if they catch you sending a text message. Its slavery and not a fun place to work at all. I once heard a manager bragging that he wished he could fire more people, but upper management wouldn't let him because turnover was already so bad. This place is gross.

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    Advice to Management

    Employees are your biggest asset. Remember that.

    FARO Technologies2018-09-18
  3. Helpful (10)

    "Assembly tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assembly Technician in Manchester, NH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at FARO Technologies full-time for more than 5 years

    Pros

    They talk a good game and make everyone feel important.

    Cons

    Behind your back they make plans to change everything then complain that you are behind schedule. What schedule do you mean nobody advised us ...TOO BAD you loose! Everything is geared to provide bonuses to upper management and not the average workers. Way too top heavy!!!

    Advice to Management

    Treat your employees like humans not cattle to be used and abused.

    FARO Technologies2017-02-21
  4. Helpful (7)

    "In a small company, you're still just a number"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Specialist 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FARO Technologies full-time for more than a year

    Pros

    Benefits: health package, fully vested 401k, holidays are observed. Compensation is above market for an entry level position

    Cons

    Management seems to be stuck in time. The whole company seems to never have heard of "thinking out of the box". A lot of changes have been promised recently, but upper management did not listen to the base employees who actually know the customers and the market. Also, they lay off a lot of people just to hire more. They prefer to hire from outside rather than promoting from within. Also, if you speak a different... language and use that at your job, don't expect differentials in pay.

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    Advice to Management

    Participate in seminars, career and position refresher classes. Don't be too comfortable. The new guys are better qualified for your position than you are. Promote an environment where people will be heard and changes will happen. The culture of "I won't speak up because I need to pay my bills" has to end.

    FARO Technologies2016-08-17
  5. Helpful (7)

    "Poor IT management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Senior Service Desk in Lake Mary, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FARO Technologies for more than a year

    Pros

    Good Benefits package. Good people.

    Cons

    The company is on its 3rd CFO in 1.5 years and the CEO quit after the company laid off 8% of its workforce last year. The constant fear of losing your job makes moral very low. Upper management is running the company into the ground. Americas IT Management is just a substandard, second rate and sheepish. Morally deficient and has zero integrity. They will under mind you and go behind your back and throw you under... the bus if they think it will make them look good. They make you promises and then without any communication break them. They are so arrogant they don't even see that everyone see's right through it.

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    Advice to Management

    Unethical and shady business practices will get you nowhere.

    FARO Technologies2016-06-20
  6. Helpful (2)

    "Field Employee is the way to go"

    StarStarStarStarStar
     

    I worked at FARO Technologies

    Pros

    Fun products to sell. Good commission pay.

    Cons

    Upper management does not manage the company well

    FARO Technologies2016-04-28
  7. Helpful (4)

    "FARO product development is struggling"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at FARO Technologies full-time

    Pros

    cool products and a nice new facility. looks good on paper.

    Cons

    upper management is lost on how to develop new products

    Advice to Management

    listen to your expert engineers and don't think you know it all. that is why you have poeple working for you. they have expertise that you do not.

    FARO Technologies2016-01-07
  8. Helpful (6)

    "Upper Managment needs replaced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I have been working at FARO Technologies full-time for more than a year

    Pros

    Great company good benefits awesome coworkers great working conditions

    Cons

    Upper management in the pa location could care less about there people, use them abuse them dump them make them feel like dirt. GOOD MORAL at a company is 95 percent of what makes a business successful!! Well Moral is very low especially since the new building the director miscalculated operating costs at the new building before they moved and now they are broke and cutting corners everywhere. Management... are very OCD to the point of slowing down production. management has no experience in actually doing the work they have no clue what it takes to do the job just push push push.

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    Advice to Management

    Get Replaced, Raise Moral, Quit downing your workers.

    FARO Technologies2015-10-16
  9. Helpful (5)

    "Fast growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at FARO Technologies full-time for more than 10 years

    Pros

    Company is in growth mode due to under penetrated sector so it has plenty of opportunity to expand. Good work ethics and friendly co worker. Good compensation package and benefit. The technology is robust and relevant.

    Cons

    Recent new layer upper management is out of touch. Leaders seems unsure of what direction to take. Lack of vision especially in the product management. Technical leaders doesn't have any solid ground to day to day operation. The big growth has cost them innovation and it's reactionary response rather than proactively looking for technological advancement.

    Advice to Management

    Recognize your team strength and invest in them and see the big picture. Looking good in the balance sheet is not sustainable for long term growth.

    FARO Technologies2015-05-15
  10. Helpful (6)

    "Shocking C-level incompetence. No direction. Drastically-weakened middle management. Morale down, everyone scared."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at FARO Technologies full-time

    Pros

    Strong HR department in terms of employee benefits. Automatic 401k enrollment. Holidays are celebrated openly. I feel like middle management (those few that are left) genuinely care for their employees and try to improve business. Good overall reputation. Good products. Service department is wonderful.

    Cons

    No info on strategic direction, no transparency by upper management. Was a great place to work until the CEO fired most of the upper & middle management. Entire organization is sales-driven--the tail is really wagging the dog. Not enough investment in R&D.

    Advice to Management

    Tell employees what is going on. Is there a plan?

    FARO Technologies2013-02-05
Found 10 reviews