FHI 360 Reviews | Glassdoor

FHI 360 Reviews

Updated September 14, 2017
211 reviews

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3.5
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Patrick C. Fine
66 Ratings

211 Employee Reviews

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Pros
  • Work/Life Balance has been outstanding (in 12 reviews)

  • Great place to work with good benefits (in 17 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FHI 360 full-time

    Pros

    Good people, opportunities for career advancement, solid benefits, well-respected in international development.

    Cons

    Salaries could be higher; it seems that people often leave and return to the organization in order to advance;


  2. "Admin Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Manager in Pretoria, Bulloch, GA
    Current Employee - Administrative Manager in Pretoria, Bulloch, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at FHI 360 full-time (More than a year)

    Pros

    Too much red tape, very difficult to get things done.

    Cons

    Attractive salaries and benefits. Pleasant working spaces.

    Advice to Management

    Policies need to be a bit flexible to allow processes to flow smoothly.

  3. "Large Corporate Non Profit - Good career opportunities"

    StarStarStarStarStar
    Former Employee - Program Officer
    Former Employee - Program Officer

    I worked at FHI 360 full-time (More than a year)

    Pros

    -Large organization which often absorbs employees once project ends
    -Systems for career development in place
    -Good reputation
    -Highly developed HR and admin processes

    Cons

    -Different management styles from project to project
    -Often siloed departments - lots of technical skills but people don't naturally share knowledge with others
    -Corporate structure and business oriented but lack of business perks such as bonuses and office parties
    -Career advancement for entry or mid-level employees to technical and higher level might be stymied by set processes and 'years of experience' requirements
    -If not used to networking, still need to do it here since its so big
    -Career development seems to but more work on the subordinate, who may not understand how to develop their career as much as their supervisors, who are likely to have been there longer and understand more how to do it

    Advice to Management

    -Seems like management is aware of some issues
    -Career development for entry level and mid-level staff to technical roles would be helpful. There is a tendency for clear separation of program and technical staff. It would be helpful to let program staff do some technical work. Yes, it's more work for technical staff/managers, but that's career development


  4. Helpful (2)

    "An Excellent Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FHI 360 full-time

    Pros

    Friendly people, highly effective, strong M&E measures in place

    Cons

    Too soft on letting incompetent people go


  5. "Senior Billing Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at FHI 360 full-time

    Pros

    Great benefits, including a pension.

    Cons

    CFO likes to stir things up and Directors are more concerned with keeping their positions then helping their staff.

    Advice to Management

    Moto of the company is to improve the human condition. In meetings all the leaders talk a good game but they don't follow through when the meeting is over. I advise the CEO to question why this is happening.


  6. "Program Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at FHI 360 full-time

    Pros

    Good Work, Interesting Projects, Stated Mission is Good

    Cons

    Disorganized Management, Execution of Projects is Not Great, Weird Office Politics


  7. Helpful (3)

    "Not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FHI 360 full-time

    Pros

    Good place to start out if you are looking for a job in international development. Provides you with a helpful foundation for how the development industry operates in the current climate. Great place to start if you want to be a technical expert.

    Cons

    Very little engagement/autonomy with the field teams, and much of the project design and implementation is driven by technical experts in DC, not from the teams operating in the field. Strategic planning is supposed to come from HQ in DC, and not from the teams on the ground. Priorities are mostly around revenue generation and around people keeping their jobs, and not on genuine, good development practice.

    Very toxic organizational culture, including lots of division and internal competition between departments. Old conflicts from the acquisition still remain. Results in a lot of lost efforts and burn-out. Constant turnover and restructuring (I was there for 2 years and my team restructured 3 times). Lots of egos and competition for work, making it really difficult for young professionals to advance and learn the skills they need to be a strong development professional.

    Senior leadership does not seem to be aware of these issues, or if they are, they are not doing anything constructive about it.

    Advice to Management

    Focus should be on field teams driving the strategy and program design, not the other way around. There's not nearly enough of an emphasis on community-driven development, community autonomy, or sustainability, and it's just poor development practice.

    There also need to be better incentives for business units to work together, and greater pride in the organization as a whole. Give junior-level employees the opportunity to travel and do challenging and interesting work - even if they make mistakes, it's an investment in your human resources and will have long-term payoff.

    Do something about the lack of trust between the business units, and that means working on the organizational culture in an intentional way. So much opportunity, money, and good intentions are lost when your teams cannot work together or actively work against each other, and a lot of this culture/attitude is coming from the top. Restructuring is not a solution to long-term problems - it only causes more upheaval and job insecurity, which does not make people want to collaborate more.

    Walk the halls and LISTEN to employees at all levels (including calls and visits with field teams). There are far too many closed-door meetings with senior leadership, and leadership really doesn't understand the challenges, inefficiencies, and wasted efforts that most employees face. You'd learn a lot from asking and engaging with employees.

    Also, PLEASE be sure that when you promote someone, that the person has earned it because of the quality and integrity of their work. There is far too much nepotism/favoritism, which results in a top-heavy, ego-driven culture, which means your teams suffer and are far less able to do their jobs.

  8. Helpful (2)

    "Great place to work, but...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Researcher in Durham, NC
    Current Employee - Researcher in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FHI 360 full-time (More than 10 years)

    Pros

    Caring community of like-minded, mission-oriented professionals

    Cons

    Company's mission has become more diffuse and revenue-driven over the years. Navigating the ponderous bureaucracy is becoming ever more difficult, making us less nimble.

    Advice to Management

    Focus more on great performance towards a well-defined mission, and the bottom line will take care of itself.


  9. Helpful (5)

    "Not what it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Neutral Outlook
    No opinion of CEO

    I worked at FHI 360 full-time (More than a year)

    Pros

    Good benefits, flexible schedules, nice people.

    Cons

    Agency lacks strong systems and accountability. Attempts to control risk by micro-managing procedures, which leads to unnecessarily complicated processes that slow down implementation.

    Advice to Management

    Pay attention to what is going on in projects. Invest in teams that focus on project start up and close out. If FHI spent the money on these things, it would save much headache and money in the long run. Penny wise, pound foolish.


  10. Helpful (1)

    "Program Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Officer in Washington, DC
    Current Employee - Program Officer in Washington, DC

    I have been working at FHI 360 full-time (More than a year)

    Pros

    good projects, supportive teams, good work-life balance

    Cons

    disorganized, poor support for end of contract transitions


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