FICO Reviews | Glassdoor

FICO Reviews

Updated August 17, 2017
517 reviews

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517 Employee Reviews

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Pros
  • Great working environment, good work life balance" (in 64 reviews)

  • Flexible Work Timings & Work from home Option (in 25 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Great Company - 50+ years old; Branded for today"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FICO full-time (More than 10 years)

    Pros

    Classy individuals and some savvy executives who are generally positive and good people. Incredible cash cow in the Scoring business with several flagship product lines and analytic capabilities servicing the financial services industry which are robust resulting in incredibly strong cash flow.
    Continually reinventing and fine-tuning itself, FICO differentiates well and is sensitive to change market trends. It's recent scoring partnerships and marketing have launched the enterprise to a whole new level. In addition, while the transition to a SaaS business is not easy, a great focus and enablement of products for various industries and customers into the Cloud is well under way to prepare for the paradigm of today's customer preferences and scale for the future. Though the Company has been around for many decades, the management team and subject matter experts in the organization have prepared a successful business which has and will continue to be rewarded by Wall St.

    Cons

    Investment is at a premium. Revenue growth is low, single digits and thus the operating expenses are static year over year. You'll see a tepid investment strategy followed by a purge every 12-18 months. As an employee, there is a 5-10% job elimination and/or hiring freeze which creates a degree of instability. (this could easily show as a 'pro' if you are an investor)

     You'd like to see better communication across the enterprise in terms of strategy with clear goals stretched to each function. Related, resources are at a premium. Other companies have implementation, IT, or integration teams or dedicated functions to augment the operating teams. Leadership assumes a significant double-duty in terms of executing and process improvement which can create challenges on work-life balance. It's a testament to a strong leadership team, but the compromise is a challenged work-life balance.

    Advice to Management

    Project a three-year strategic plan; cascading goals and objective to leaders and then sticking to the plan. Balance the organization's focus on longer term, enterprise growth with the annual guidance.


  2. Helpful (1)

    "Leadership should recognize the employees who go above and beyond"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at FICO full-time (More than a year)

    Pros

    So burnt out, therefore no pros.
    So burnt out, therefore no pros.
    So burnt out, therefore no pros.
    So burnt out, therefore no pros.

    Cons

    Leadership is disconnected from the day to day realities. Leadership does not listen. Also, many people at this company have been life long employees stuck in old ways, with slow processes, and not open to new ideas or change. The company culture has disconnected departments not conductive to supportive collaborative team environment. Department leadership will pat themselves & their direct reports on the back, but not to someone outside their direct department. The number of soulless people here amazes me.

    Advice to Management

    Pay attention to the dedicated employees who go above and beyond. Recognize them for their efforts. Listen to their expertise.

  3. Helpful (2)

    "do not work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at FICO full-time (More than a year)

    Pros

    work from home options, employees are overall nice

    Cons

    management says one thing then does another, flat organization with not much structure, most departments are duplicating work of other departments, not much room for movement, expect to be connected every waking moment to your computer and have to work at any moments notice, only way to get a raise is get job promotion, company wide lay offs happen every other year or two. Don't expect management to change it's an old boys club which you either are a part of or are not.

    Advice to Management

    give employees raises even though they like where they are and want to stay doing it. Give employees room for movement.


  4. "Revenue Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Approves of CEO

    I have been working at FICO full-time

    Pros

    Constantly learning new things. Plenty room for growth

    Cons

    Need a better health insurance plan


  5. Helpful (1)

    "Very non Professional- Screw client and Screw employees and make money as you can"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FICO full-time

    Pros

    Free food in fridge , Travel based on client sites

    Cons

    No work life bal, Not good compensation,Health benefits sucks, Very High Deductible, No formal training no growth, hypocrisy and politics

    Advice to Management

    Try to invest in employees


  6. "AM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FICO full-time (More than a year)

    Pros

    Very good company to work with.
    Employee friendly policy.
    Good Insurance policy.
    Very good benefits apart from compensation

    Cons

    Nothing as such. Company is employee friendly.

    Advice to Management

    None


  7. Helpful (10)

    "Crony Club. Musty, old school, & cliquish."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Jose, CA
    Current Employee - Manager in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at FICO full-time (More than 5 years)

    Pros

    Many smart people, acceptable work-life balance

    Cons

    Entrenched cliques, reactive, disorganized management, lackluster benefits, limited advancement, no team culture.

    Advice to Management

    Quit stacking the senior management team with under qualified cronies from former companies/schools/social milieus/golf clubs. Care.

  8. Helpful (4)

    "Sr. Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Leader in San Jose, CA
    Former Employee - Market Leader in San Jose, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at FICO full-time (More than 8 years)

    Pros

    Compensation can be fair or above market value

    Cons

    no culture, no appreciation for their employees. CEO and Execs are all about themselves, Boy's club.Very little respect for work life balance.


  9. "Good for a long term career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Scientist
    Current Employee - Senior Scientist
    Recommends
    Approves of CEO

    I have been working at FICO full-time (More than 8 years)

    Pros

    Lots of teams working on interesting problems

    Cons

    Lack of a cohesive vision in some areas


  10. Helpful (8)

    "If you're part of the boys club, you'll do well. If not, you won't!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in New York, NY
    Former Employee - Vice President in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FICO full-time (More than 3 years)

    Pros

    Can be a great lifestyle job. Work from home a lot, not too much interference. If you get in a good team it can be fun.

    Cons

    It's all about being part of the right clique. If you're not, you won't succeed or develop very far. Boys club is everything.

    Advice to Management

    Honest communication would be good.


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