FL Roberts Reviews | Glassdoor

FL Roberts Reviews

Updated January 8, 2017
14 reviews

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Full-time Part-time

2.1
Star Star Star Star Star
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Steve Roberts
8 Ratings

14 Employee Reviews

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  1. "Great Place !"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at FL Roberts full-time

    Pros

    The pros of working here would have to be the decent pay, given you're young enough, get bonus' each month is applicable.

    Cons

    The cons of working here id say would be having to work in the cold and around water all the time.


  2. "Not the best"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Springfield, MA
    Former Employee - Manager in Springfield, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FL Roberts full-time (More than a year)

    Pros

    Double points
    Free car wash

    Cons

    Long hours
    Low Pay
    High Staff Turnover

    Advice to Management

    Pay better


  3. "It was OK..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Small, by yourself, lots to do, easy cashier/stock work.

    Cons

    No breaks, told employees a week before they were laid off.


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  5. "cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Agawam, MA
    Former Employee - Cashier in Agawam, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FL Roberts (Less than a year)

    Pros

    good customers come into the store

    Cons

    the pay is not good


  6. "Really Mismanaged"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MA
    Current Employee - Anonymous Employee in Springfield, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Double points ,discounts on services, some nice ,good people.

    Cons

    They are willing to tell you whatever you want to hear. Management is poor with communication to say the least. They will jerk you around, have different standards for different people and misrepresente the job they hire you for.You will never get a straight forward answer and truths change by the moment.

    Advice to Management

    You need a better training program preferably one that can be measured.You need to honer what you say and not leed people on or jerk them around.You really need to keep a better open dialogue with your employees and not solley reliy on the word of store management.You may want to set some regional standards and make sure all are aware not just make them up as you go.


  7. "Great opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Western Landing, ME
    Current Employee - Store Manager in Western Landing, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FL Roberts full-time (More than a year)

    Pros

    As long as you're upbeat, extroverted, result driven, and have initiative. You can go far at F.L. Roberts. Recognition is always given wherever/whenever it is deserved.

    Cons

    Long work weeks for managers. Be willing to have to work at least 50+ hours a week. If you decide to cost out your salary, it turns out to be just over $12/hr. You get justified what your payed because you have to work 10hrs of overtime at least.


  8. "Worst company to work for!"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Springfield, MA
    Current Employee - Anonymous Employee in Springfield, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I'm not sure what to say here. This company does not have a lot of pros.

    Cons

    1) do not care about the employees. 2) work hard and does not pay off. 3) managers are greedy and only care for what makes them look good. 4) corporate does not care what you have to say. 5) NO breaks. Who cares if you work 10-12 hour days not even 5 minutes is ok. 6) who takes the money in? Who gets regular customers to come back? Oh that's right! The cashiers so corporate needs to stop thinking they are better then everyone and have some respect. 7) Sunday's not time and a half because corporate looks at you like a number and you are easily replaceable. 8)once and a while you need to go on the computer and take a survey to say how the company works for you. Yea about that. They don't care! So many people brought up the same points they didn't even consider anything. 9) you sick? Oh well. Fever? Come in anyways unless you are a favorite then exceptions are made. Never late? Now running 10 minutes late one time and you called? Oh expect your phone to be blowing up. 10) open door policy to talk to someone in corporate everything confidential yeah right. They tell your manager everything you said and nothing changes.

    Advice to Management

    Look at the bigger picture. Have some respect. You have some employees that have been there for over two years like me and get nowhere but when the company needs us we jump to help. Look at your policies and try to correct them. Kudos for great lawyers you have because their would be so much law suits


  9. Helpful (1)

    "Low pay for a lot of hard work. Is it worth it?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Springfield, MA
    Current Employee - Manager in Springfield, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at FL Roberts full-time (More than a year)

    Pros

    Double points. Free car washes to full time staff. Paid vacation days . That's about it. They haven't a lot going for them.

    Cons

    Very low pay. If you want to make a living wage I would suggest going elsewhere. At this point they aren't even competitive with other gas station in the area when it comes to salaries. Overall it wouldn't be a bad job if they paid their staff what they are worth.
    It's also a lot of hours. They require their managers to work 50+ hrs a week, which is completely unnecessary. If you know what you are doing you only need 35-40 hrs to do your job.
    As a manager you are also required to work Saturday, so you only get one day off a week and really to your 50+ hours you can get burnt out rather quickly.

    Advice to Management

    Pay your managers. You started with your cashiers and that is great but come January if you don't increase your managers pay you are going to see a lot of them leave the company.
    Set reachable bonus goals. The bonus program is set up for failure. It is a joke now with your staff as we all know none of us are ever getting a bonus.
    If you don't want to pay your managers what they are worth then lower their hours. I wouldn't be so upset about my pay if I didn't have to be at work all the time!
    Let your managers have a life. It isn't all about FL Roberts 24/7. We all have lives outside of our stores yet they way you expect us to work makes it very hard to balance work and family.


  10. "This company is great!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Senior Management
    Current Employee - F L Roberts Gas Station Cashier
    Current Employee - F L Roberts Gas Station Cashier
    Recommends
    Positive Outlook

    Pros

    I love working for my manager and DM. They always have helpful things for me to work on or just great ideas in general! There is always something to be learned when I go into work and I'm so greatful for the opportunities I've had while going through school!

    Cons

    I really have no cons except for the obvious. If you don't work hard and show that you want to be there, like asking questions and trying to do your best, they won't see that. That is a very important thing to show if you want to move up in this company. Show as much effort as you can and they will notice!

    Advice to Management

    Keep doing what they're doing because they're doing amazing! I'd like to acknowledge that because without them I wouldn't have the experience and knowledge that led me to find what I wanted to do with my life.


  11. Helpful (1)

    "Horrendous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lube Tech/Gsr in Chicopee, MA
    Current Employee - Lube Tech/Gsr in Chicopee, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at FL Roberts part-time (More than a year)

    Pros

    Lower bay, 30 minute breaks, days off. The co workers. Free crap coffee made with tap water. Unlimited water bottles but "dont drink too much its 65 cents a bottle". It's hard to see through the cons in this company.

    Cons

    The district managers are extremely disrespectful. The only thing on their mind is SALES! Rip people off with increasing prices. Coupons for coupons for coupons. Incentives are horrible. Assisant managers get paid a dollar more then an average employee. Expect to be treated like a replaceable employee everyday you work. Managers are childish and have no management qualities. Freezing cold winters heat won't be used unless under 40 degrees and barely works as is.

    Advice to Management

    Show some respect.



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