FM Global Reviews | Glassdoor

FM Global Reviews

Updated October 16, 2018
314 reviews

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3.5
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FM Global President & CEO Thomas A. Lawson
Thomas A. Lawson
106 Ratings

314 Employee Reviews

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Pros
  • "Excellent work/life balance and great benefits" (in 46 reviews)

  • "Great benefits and excellent employee involvement" (in 38 reviews)

Cons
  • "work life balance went to hell the last 2 yrs" (in 12 reviews)

  • "little to zero work from home option (I may have experienced this because of the department I worked for or because I was a contractor)" (in 8 reviews)

More Pros and Cons

  1. Helpful (2)

    "Total Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Providence, RI
    Former Employee - Manager in Providence, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FM Global full-time (More than 5 years)

    Pros

    Challenging work and supportive exec management

    Cons

    Advancement can be slow due to longjevity of staff.

    Advice to Management

    Don’t forget what made the company successful.


  2. Helpful (1)

    "Overall a really good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Johnston, RI
    Current Employee - Anonymous Employee in Johnston, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FM Global full-time (More than 8 years)

    Pros

    -Adequate pay
    -Excellent benefits
    -Focused on work/life balance
    -Long tenured employees
    -Opportunities for advancement

    Cons

    -Employees are often promoted based on tenure, not skill
    -Male dominated organization
    -Does not offer work from home or telecommuting arrangements
    -Not reactive to bad employee behavior or management skills

    Advice to Management

    Younger people want companies that are flexible and offer the option to work from home or telecommute. Listen to feedback in employee surveys, especially regarding management and ask employees for direct feedback on their managers.

  3. Helpful (3)

    "No longer proud of this Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norwood, MA
    Former Employee - Anonymous Employee in Norwood, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at FM Global full-time (More than 10 years)

    Pros

    Benefits are adequate. Pension plan.

    Cons

    No advancement opportunities. Archaic work practices. Micro management. Management by intimidation. No longer any regard for employees with this new Senior Management. HR department incompetent.

    Advice to Management

    Why bother? They don’t get back to you when you reach out.


  4. Helpful (2)

    "Employee Development is Core"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consulting Engineer in Los Angeles, CA
    Current Employee - Senior Consulting Engineer in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FM Global full-time (More than 5 years)

    Pros

    Constant training
    Career development plan
    Challenging work in multiple industries
    Opportunity to improve client risk

    Cons

    Work load
    Advancement depends heavily on tenure


  5. Helpful (11)

    "No longer a great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at FM Global full-time (More than 10 years)

    Pros

    Covered parking and the cafeteria

    Cons

    New "agile" Work space is terrible and a waste of money. McKinsey strikes again......

    Advice to Management

    Listen to what your employees are saying, not what the manager's are passing along.


  6. Helpful (1)

    "Anything in Approvals is a dead end job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Approvals Engineer in Boston, MA
    Current Employee - Approvals Engineer in Boston, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at FM Global full-time (More than a year)

    Pros

    Approvals is easy work. There is never any overtime so you can go home at the end of the day whenever you want. Pretty good travel policy, no minimum on food per day so you can eat at pretty nice restaurants.

    Interesting business model and company history as well. Benefits are very good and 401k match is 6%.

    Cons

    There is no room for growth and advancement due to the low turnover. Some people on my team haven’t been promoted for over 10 years. I would advise any young engineer to stay away! There are no meetings, no presentations, basically you sit in your office and worry about your own clients by yourself. That is the culture that has been, and that is the culture that will stay. Management is too far behind the times and conservative to make any changes or approve any changes to culture.

    As an engineer you will do no engineering at all. It’s all report writing. My manager even told me “it’s not our job to think, we just give them their Approval if they pass the tests stated in the standard”. I repeat, do not come here is you are a young or ambitious engineer. This is a dead end job, you won’t build any skills relevant to engineering here. The skills you will build are relevant to FM global only. Which is part of the reason people stay here so long.

    Advice to Management

    You need to get rid of the dinosaurs that are suppressing culture change. Once your legacy employees all start to retire, you will lose a great deal of tribal knowledge and the new workforce coming in isn’t that same generation that stays at a company for 40 years. If you want to win over the millennials and have them stay with FM, you need to take culture into consideration.


  7. Helpful (15)

    "The company is starting to show some cracks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations
    Current Employee - Operations
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at FM Global full-time (More than 10 years)

    Pros

    OK benefits, though not as good as they constantly try to remind us

    Cons

    Incompetent manager conveyor belt. As soon as a manager has a year (sometimes much less) of non-accomplishments, they are promoted. And those left behind never see any improvements, because the next incompetent manager comes along. Promotions have nothing whatsoever to do with real experience or skill. It is 100% about gaining the attention of higher managers. The non-managers in the company have been abandoned by the clan of people climbing over themselves to be noticed and rewarded. Nothing good will come from the lack of any decent management structure. The IS department has moved to "Agile" which in FM Global's case means a bunch of people have been let go, the ones left have no idea what's going on, and less work is getting done than ever before. People within IS report that there are people who can skate by without doing anything, due to the confusion. There is nothing in place to correct this. There are no benefits of Agile visible to anyone outside of senior management. We are an insurance company, and we now have a system in place that allows the IS department to decide if anyone else can have the tools they need to operate the insurance part of the business. And they can take as long as they want to deliver the tools, even if the delay is unreasonable. It's almost like the CEO has forgotten what we do! All of a sudden we're acting like a really bad tech company. Things were going pretty well with the last CEO. The problem is that managers feel they need to "make their mark" and change things even when it's nonsensical. This appears to be at every level of management.

    Advice to Management

    Realize that while you are all preening and posturing to attract the attention of the next-higher level of management, there is still a business to run. You have lost sight of this. If any policyholders are paying attention, please realize it's YOUR money they're wasting on boondoggle corporate conferences, golf outings, cocktail hours, and unnecessary travel. This company must be in decline, if it needs to jazz things up in ridiculous ways. We're an insurance company!

  8. Helpful (1)

    "QA Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Lead in Johnston, RI
    Current Employee - QA Lead in Johnston, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FM Global full-time (Less than a year)

    Pros

    Friendly, professional and Agile environment

    Cons

    No cons at this time


  9. Helpful (9)

    "Great benefits. No longer a secure company. Very poor, archaic management style."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at FM Global full-time

    Pros

    Benefits include a pension. Offer flex schedule.

    Cons

    They will get you interested with the great benefits package, but this company is no longer secure or a very good environment to work in. Management style is archaic, inept and the company is peppered with nepotism. They hired McKinsey to come in and get them ready for agile. The outcome was to layoff many employee's, even though there was no need to at all. Many were over 40 and are very good at what they do. This has negatively affected morale and productivity greatly. They put the entire IS department through a lot during the process. They eliminated over 150 jobs and made everyone re-apply for their old job, knowing very well who they were planning on letting go, regardless of the outcome of the interview. Yet, they kept nearly all the managers, many of which are quite inept. They laid off too many people for the work load and worse yet, they aren't ready for agile. It is clear management made these decisions too quickly and with no real plan surrounding resources in place. Managements expectations of IS are unrealistic. The open floor seating is horrible and makes it hard to concentrate. Zero privacy. No work from home policy. Things seem to be getting worse, not better. The pension isn't worth it. Sad that this is no longer the company it used to be.

    Advice to Management

    Go back to the former management style where employee's were treated well and in return were happy and far more productive.


  10. Helpful (5)

    "MUTUAL BOILER RE IS TOXIC! STAY AWAY!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at FM Global full-time

    Pros

    Not even worth your sanity and mental health

    Cons

    Where to start... over the past year, this company has lost some good people and no one seems to know why. Management has gone off the rails, starting with the Top at MBRe with Big Boss Man and it rolls down hill from there to his toady managers, three managers specifically. Management has an ‘us vs. them’ mentality (which has been stated from one manager to another manger on how to ‘properly’ interact with their employees); claims has had insane turnover in less than a year (probably about 10 people), people are put on an ‘action plan’ for no reason other than top management may not like something that was either said or done; more than one manager, throws out threats of action plans without any history of poor performance nor any prior verbal or written warnings as per company policy, and when people leave for better opportunities, she arbitrarily puts notes in people’s files for them to never be rehired by the company or any other FM Global affiliate because she states that the employee left ‘due to performance issues’ when it’s not even true. One manager loves talking poorly about employees for some sadistic reason in order to get Big Boss Man all worked up to try to keep people in fear of losing their jobs.

    If that’s not enough to stay away, feel free to come on board to experience the madness first hand... there’s plenty of openings now and in the future. It’s a shame too, because this used to be such a nice place to work until early last year.

    I’m surprised this company hasn’t been sued for either wrongful termination or creating such a hostile work environment which caused people who weren’t even looking for jobs to leave, because their mental health couldn’t take it any more.

    If you want the following jobs that they are currently hiring for, here’s a very brief rundown of the end result:

    Claims: you’ll get 8-10 per day, expect to not to pay legitimate claims, fight with management to pay said legitimate claims, then be micromanaged until you find a better opportunity elsewhere
    Territory Manger: you’ll run around like a chicken with your head cut off, be on the road all the time and when you need a break, Big Boss Man will say your garbage and tell his toady marketing manager that you need to find another job
    IT: you’ll be over worked, have your work performance scrutinized, then when you’re fired for being overworked, you’ll be taken out on a stretcher. ... yes that actually happened

    Have fun applying...

    Advice to Management

    Why even bother, most of the managers hate their employees... and to the managers that do like their employees and are good people (I can count on less than four fingers as to who you are)....leave now with your dignity and self respect intact.


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