FMQAI Reviews | Glassdoor

FMQAI Reviews

11 reviews

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Employee Reviews

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  1. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appeals Analyst in Tampa, FL
    Former Employee - Appeals Analyst in Tampa, FL
    Recommends
    Neutral Outlook

    Pros

    Great company with flex schedule, benefits and paid time off. The people are very friendly and willing to help you at all times.

    Cons

    The fact that it's a contract job so there is no certainty how long one may be employed. You contract however may be extended or you may be selected to go full time.


  2. "Wouldn't recommend to my worst enemy..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communication Specialist in Tampa, FL
    Former Employee - Communication Specialist in Tampa, FL
    Doesn't Recommend
    Negative Outlook

    I worked at FMQAI full-time (Less than a year)

    Pros

    Networking opportunities with healthcare providers throughout the state.

    Cons

    Petty, punitive rules and regulations . Employees were encouraged to report each other to management for dress code violations, eating at one's desk (the former CEO abolished the break room and turned it into filing), etc. Hostile work environment with zero growth potential.

    Advice to Management

    You will continue to experience a revolving door of employees unless your corporate culture receives an overhaul...


  3. Helpful (1)

    "Review Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Tampa, FL
    Former Contractor - Anonymous Contractor in Tampa, FL
    Recommends
    Positive Outlook

    I worked at FMQAI as a contractor (More than 5 years)

    Pros

    Most management worked well with staff. Secure environment. Good benefits

    Cons

    Management needs to work a process before assigning one.

    Advice to Management

    Management needs to work a process before assigning one


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Needs Some Improving"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Negative Outlook

    I worked at FMQAI full-time (More than 3 years)

    Pros

    Knowing you're helping to improve the quality of healthcare provided to country's seniors. Some very intelligent coworkers that are a great source of information.

    Cons

    Favoritism, lack of trust from management on up in the organization can make for a stressful environment. Public verbal beatings. Being expected to perform admin. assistant tasks. Conts silo'd.

    Advice to Management

    The company needs to implement some of its own internal quality improvement. There is so much untapped talent due to favoritism.


  6. "Toxic, paranoid work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Tampa, FL
    Current Employee - Manager in Tampa, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at FMQAI full-time (More than 3 years)

    Pros

    Salary was competitive, benefits were fantastic, location was convenient, great technology and fantastic people to work with for the most part.

    Cons

    Things have gone seriously downhill since the CEO left the company after "retiring" earlier than expected. Morale is terrible, management is non-existent, layoffs happen all the time, job descriptions don't match the work involved, upper management very secretive.

    Advice to Management

    Wouldn't even know where to begin. Work on communicating better with your employees and forming a better relationship with your AZ and CA counterparts.


  7. Helpful (1)

    "Toxic work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reviewer in Tampa, FL
    Current Employee - Reviewer in Tampa, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at FMQAI full-time (More than 3 years)

    Pros

    Competitive salary and good benefits.

    Cons

    The senior management has a serious lack of ethics - they put profit over people. This lack of leadership translates to a working atmosphere that fosters suspicion and incredible stress among employees. Decisions about processes and staff functions are made without concern or knowledge about the existing processes - this results in poor staff utilization and bad morale. Example: people with college degrees (BA, BS, Master's degrees) doing tasks such as typing, scheduling, and basic reports that could be done by administrative assistants.

    Advice to Management

    Stop micro-managing everything. Allow middle managers to do their job. Until you value the human beings who work for you, your business will never succeed.


  8. "Great opportunity to work with a government contract."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Tampa, FL
    Current Employee - Manager in Tampa, FL
    Recommends
    Positive Outlook

    I have been working at FMQAI full-time (More than 3 years)

    Pros

    Awesome growth potential is always present.

    Cons

    There are no negative comments.

    Advice to Management

    Senior management is always supportive of employees.


  9. Helpful (1)

    "Lacks Ethical Compass"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Tampa, FL
    Current Employee - Associate in Tampa, FL
    Doesn't Recommend
    Neutral Outlook

    I have been working at FMQAI full-time (More than 5 years)

    Pros

    The associates work hard despite management's lack of vision, funding and ethics. For those individuals interested in being paid based on fixed scales (including annual raises) rather than individual contribution, and thrive in an environment of under funding and limited resources this is the right company.

    Cons

    There is a top down emphasis on profit over accountability, honesty and ethics. Associates are asked to work long hours and travel without adequate reimbursement. A culture of petty rivalry, disparagement and condemnation is prevalent in management. Associates are typically assigned to State and Federal contracts, so there is no job security or real opportunity for career advancement.

    Advice to Management

    Evaluate your business practices against your mission statement: "FMQAI champions patient-centeredness, effectiveness, efficiency, equity, and timeliness of health services with patients, providers, health plans, practitioners, and government to improve the quality and safety of healthcare services, and thereby, the quality of life of patients."


  10. "Review Analyst - reviews/triages incoming Medicare complaints to determine appropriate intervention."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Review Analyst in Tampa, FL
    Former Employee - Review Analyst in Tampa, FL
    Doesn't Recommend
    Negative Outlook

    I worked at FMQAI full-time (Less than a year)

    Pros

    The company has a Competitive salary.

    Cons

    The company is disorganized with no training.

    Advice to Management

    Let's get professional, review your business needs and develop adequate training to meet those needs.


  11. "Good, solid company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at FMQAI full-time (More than 3 years)

    Pros

    Compassionate management who appreciate their employees. Even during tuff times my manager made sure we were well informed and tried their best to take care of us.

    Cons

    Being a federal contract, work can be unpredictable. But there is a lot of opportunity to move within the company onto different contracts.

    Advice to Management

    Consider more employee/management bonding, the fun stuff! Quarterly all staff meetings would also be a good communication tool.