FREE NOW Reviews | Glassdoor

FREE NOW Reviews

Updated Sep 25, 2019

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Found 38 reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
84%
Recommend to a Friend
100%
Approve of CEO
FREE NOW CEO Eckart Diepenhorst
Eckart Diepenhorst
16 Ratings
  1. "Sales management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Sales Manager in Warsaw
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FREE NOW full-time for more than a year

    Pros

    Great work atmosphere and work-life balance

    Cons

    compensation scheme and bonus scheme

    FREE NOW2019-04-12

    FREE NOW Response

    April 25, 2019Employer Branding & Internal Communication

    Dear Colleague, thank you for giving us your feedback! We really appreciate you taking time! Thanks for pointing out the work-life balance and great work atmosphere! That makes us really proud. Regarding your comment on compensation and bonus scheme have we hired a compensation ...

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  2. "Great business to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FREE NOW full-time for more than 3 years

    Pros

    - Great team - Relaxed environment - Interesting challenges to solve

    Cons

    - None to speak of, I really enjoyed being there

    FREE NOW2019-03-07

    FREE NOW Response

    March 22, 2019Employer Branding & Internal Communication

    Dear Ex-Colleague, thank you for your honest feedback! We really value that you have taken the time to review your time at mytaxi. We wish you all the best for the future! Hannah Fuhrmann Team Lead Employer Branding

  3. Helpful (2)

    "Great company as long as you don't join CS or Driver Teams!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations in Dublin, Dublin
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at FREE NOW full-time

    Pros

    - Free taxi rides (100 euro+ per month) - Induction trip to head office in Hamburg - Stocked kitchen with free breakfast and coffee machines - City centre office location, bright building - Young, talented and driven colleagues - Birthday day off - The wider company vision is exciting - The Marketing and Sales departments have managers who respect and really care about their employees - If you are new in... your career, exposure to different business functions will progress your experience faster than your friends who might be in larger companies

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    Cons

    - Customer Support & Driver Teams (the two branches of Ops) are affected by long term negative morale and are the only teams to suffer turnover. Ops management are just unfortunately difficult to trust. - Lack of leadership skills from ops management is the elephant in the room for the company. Lots of micro management. Not uncommon for line staff to be spoken to like children. However, the team meet targets... so no motive for managers to change behaviour. Adequate managers, but mediocre and uninspiring leaders - No defined career plans across any department - Salary changes are tied to promotions, but there are no defined career paths for employees. Salary reviews are hard to navigate and are only applicable at the anniversary of your hiring, so no real incentive for working hard in comparison to other companies - Non-transparent and weirdly shady secrecy surrounding internal openings and opportunities - "Internal workshops" which are advertised as a lead benefit happen irregularly and do not offer enough value to mention in interviews, either internal or external - "Excellent monetary benefits (health and dental insurance, PRSA)" that are advertised on job specs are unfortunately just minor discounts on expensive premiums. Cycle to work is provided by most companies in Dublin so insincere to class any of these as market leading benefits

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    Advice to Management

    - Train ops managers on people skills - Train ops managers on leadership skills - Create employee success plans across all departments. The thing each employee has is common should not be their frustration with the company - Pay staff more than the industry minimum - Current benefits package not good enough to attract anyone other than people young in their careers

    FREE NOW2019-03-19

    FREE NOW Response

    March 28, 2019Employer Branding & Internal Communication

    Dear former Colleague, Thank you for giving us your feedback! It is much appreciated. Since we do not know when you left our company we can only comment on the current team situation. At the moment our driver service and customer care teams have extremely low attrition far below ...

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  4. Helpful (1)

    "Good culture bad salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Backend Developer in Hamburg
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at FREE NOW full-time for less than a year

    Pros

    Good culture and good office

    Cons

    Very low salary, sometimes micromanagement

    FREE NOW2019-03-19

    FREE NOW Response

    April 5, 2019Employer Branding & Internal Communication

    Dear Colleague, thank for taking the time to give us your feedback! We are happy to hear that you value our culture and the office! This is a high priority for us! We will take your constructive feedback to develop and improve further. If you would like to reach out to us personally, ...

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  5. "Nice people, no direction or strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FREE NOW full-time for less than a year

    Pros

    - People were all very bright and genuinely nice - Interesting work, especially if you have a tech background

    Cons

    - Keep a lot of staff on temp/agency contracts rather than as their employees. It's completely legal and they're entitled to but shows the complete lack of value they put in people - Senior management don't really seem to have any real strategy or direction and just pass the blame on - Very strong drinking culture - which could be a plus or a minus depending on how you feel about it - No real consistency of... any kind with people management between departments

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    FREE NOW2019-03-10

    FREE NOW Response

    April 5, 2019Employer Branding & Internal Communication

    Dear Ex-Colleague, many thanks for giving us feedback! This is really important to us. Since this review does not show when you left us it is difficult to determine what we have since then implemented! However, our goal has always been to shape the future of mobility. Our local ...

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  6. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hamburg
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FREE NOW full-time for more than a year

    Pros

    team, culture, office, free fruits and drinks, gym, innovative

    Cons

    Salary isn't competitive the rest is great

    FREE NOW2019-02-04

    FREE NOW Response

    February 27, 2019Employer Branding & Internal Communication

    Dear Colleague, thanks for sharing your feedback with us! We are happy to hear that you are enjoying your time at mytaxi! We are very proud of the team and of the great culture of togetherness at mytaxi. Thanks for pointing it out! We are currently building up our Compensation ...

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  7. "Overall good place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at FREE NOW part-time

    Pros

    - fun people - great office location - fun afterwork

    Cons

    - no remote work - specific persons of the middle-management are unpleasant

    FREE NOW2019-01-06

    FREE NOW Response

    February 1, 2019Employer Branding & Internal Communication

    Dear former mytaxi Colleague, thank you for your great feedback! We love to hear that you felt surrounded by fun people in a great location and with fun afterworks! We take your constructive feedback seriously and if you have any additional comments you can always reach out to ...

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  8. "Office Politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FREE NOW full-time

    Pros

    Work in London Good Training and don't throw you in the deep end

    Cons

    You've got to play the politics to be heard, most of the upper management have no clue and most are just overall mongs. Only take this job if you are going to work there temp.

    FREE NOW2019-01-11

    FREE NOW Response

    February 8, 2019Employer Branding & Internal Communication

    Dear former Colleague, Thank you for taking time to provide feedback, we were disappointed that you didn’t have a great experience and we’d like to learn from this. Our People Department would love the hear from you and listen to your thoughts on what we could do differently. We’re ...

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  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer in Hamburg
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FREE NOW full-time for more than 3 years

    Pros

    Great people to work with. Interesting product.

    Cons

    Company is growing faster than it should.

    FREE NOW2018-12-04

    FREE NOW Response

    December 14, 2018Employer Branding & Internal Communication

    Dear former Colleague, thank you for giving us feedback. We really value it. We are happy to hear that you like our people. We do too! ;) Since you are mentioning our interesting project plus knowing the industry we operate in we know that we need to grow to implement all that ...

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  10. "Great team and company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative in Hamburg
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FREE NOW full-time for less than a year

    Pros

    Team is young and the management is great

    Cons

    None that I can thing of now

    FREE NOW2018-09-26

    FREE NOW Response

    October 1, 2018HR Assistant Recruiting

    Dear Colleague, Thank you for the positive feedback! We are excited to keep it plus implementing new ideas and projects to make mytaxi a great place to work! Your HR Team

Found 38 reviews