FTD Reviews | Glassdoor

FTD Reviews

Updated March 23, 2017
211 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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FTD CEO John C. Walden
John C. Walden
3 Ratings

211 Employee Reviews

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Pros
  • Good Work Life balance is allowed (in 8 reviews)

  • Relaxed environment with great people (in 13 reviews)

Cons
  • an hour for customer service work (in 13 reviews)

  • The customer base Provide Commerce had was always so appreciative to have an American English speaking call center at their disposal (in 10 reviews)

More Pros and Cons

  1. Featured Review

    "E-Commerce"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - E-Commerce Sales in Downers Grove, IL
    Current Employee - E-Commerce Sales in Downers Grove, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FTD full-time (Less than a year)

    Pros

    A wonderful environment to work at. As a new employee to the company I can tell you that all the I's and T's were dotted and crossed during the interview process and that just shows that spending that time up front turns into quality hires and longevity of employees in the company. I'm so excited to start and make this my last company that I work for. Great job to all the HR people for helping with making sure the process keeps moving.

    Cons

    I have no cons for this company. They have been everything that I thought that they would be and more.

    Advice to Management

    Just keep being employee focused and the employee's will continue to make this company great.


  2. "call center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    I have been working at FTD (Less than a year)

    Pros

    you get a raise after every reason you come back, gym, game room, real nice and friendly place to work

    Cons

    if your not "core" you get let go after mothers day season,

    Advice to Management

    stop hiring new people!


  3. "New management, same miserable experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at FTD full-time

    Pros

    Do you like mysteries? It's hard to say where this company is going.

    Cons

    Wow, we really found some "movers and shakers" with this new management team. Somewhere there is a used car lot missing its number 1 sales guy. Slimy bunch that seems to want to carry the same dysfunctional torch as the last bunch on knuckleheads we had.

    Advice to Management

    Get out of your chair and walk around a bit.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good Place to Work and Grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FTD full-time (More than 8 years)

    Pros

    - Excellent growth opportunities: I have been promoted 5 times during my time with the company.
    -Compensation and benefits (including 401k match and employee stock purchase program) are decent.

    Cons

    -Company is going through some growing pains with the restructuring of the executive leadership team.


  6. Helpful (2)

    "Good people to work with, poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Specialist in Downers Grove, IL
    Former Employee - Marketing Specialist in Downers Grove, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FTD full-time (More than 3 years)

    Pros

    People to work with are great and really help each other out.

    Cons

    Management lacks clear direction and tends to make decisions that worked 10 years ago but do not still work today.

    Advice to Management

    Have a broader outlook on where the business will be going in 5-10 years instead of where it was in the past.


  7. "QA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at FTD full-time

    Pros

    Great People, great technology, always something to do.

    Cons

    A bit of micro management.

    Advice to Management

    Listen to your employees and work with their abilities.


  8. Helpful (1)

    "FTD Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hyderabad (India)
    Current Employee - Anonymous Employee in Hyderabad (India)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good Work Life balance is allowed

    Cons

    Bad Management. Should change their way

    Advice to Management

    Should change their attitude towards employees


  9. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Downers Grove, IL
    Former Employee - Anonymous Employee in Downers Grove, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at FTD full-time (More than 5 years)

    Pros

    Fast paced and results oriented business.

    Cons

    Long hours, including 2-weekend periods (Sat and Sun) required ahead of three major holidays (Valentine's Day, Mothers Day and Christmas). Not much given (free meals) in return of your personal time in the office. Teams were lean.

    Advice to Management

    Take good care of employees. Foster a work-life balance program

    FTD Response

    Mar 14, 2017 – Sr Director, Talent Management and OD

    FTD's focus on people is central to everything we do. We strive to be recognized as a top employer and a great place to work. That's why we work hard to make sure our benefits and employee programs ... More


  10. "ok"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FTD full-time

    Pros

    its ok i guess...

    Cons

    too many policies and often management rotation


  11. "Nice place to work on a Temp assignment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Downers Grove, IL
    Current Employee - Customer Service Representative in Downers Grove, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at FTD part-time (More than a year)

    Pros

    Nice clean place to work

    Cons

    As in most jobs, you get points deducted for late and no show

    Advice to Management

    None

    FTD Response

    Mar 14, 2017 – Sr Director, Talent Management and OD

    Thanks for taking the time to write this review. We are glad that you enjoyed your temporary assignment. At FTD, we have a customer-focused environment that allows for great seasonal opportunities ... More



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