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FTSE Group Reviews

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3.0
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FTSE Group Chief Executive Mark Makepeace
Mark Makepeace
11 Ratings

17 Employee Reviews

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  1. "Too Many Toxins in the Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in New York, NY
    Former Employee - Product Manager in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    An international company with offices in US, Europe and Asia.

    Cons

    Micromanaged with information flowing one way only- up
    Frequent reorganization constantly resulting in downsizing followed by bursts of hiring
    Human Resources department behind the times with antiquated systems

    Advice to Management

    Change your make-up and your culture or you will never develop the labor force to move forward in in industry that is moving forward quickly


  2. Helpful (3)

    "Stuck in the past - culture from the 1980s"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in London, England (UK)
    Former Employee - Software Developer in London, England (UK)
    Doesn't Recommend
    No opinion of CEO

    Pros

    + Free gym
    + Relatively not stressful
    + Some desire of management to make applications "resilient" and more robust but definitely not interested in technology at all
    + Good pay but I guess it makes sense since it's finance after all
    + Free tea/coffee

    Cons

    - Everybody sits closely together in a open plan often noisy office: people walking, talking etc. - hard to concentrate.
    - Rigid and inflexible culture, haven't embraced any modern management techniques: everybody works in the office Monday-Friday, even if you don't talk to your colleagues and do your thing all day; haven't embraced modern technology and its opportunities: distant working, online communication etc.
    - Very "standard" office culture despite claims that it is flexible everyone comes at 08:30-9 and leaves at 5:30-6.
    - Little or non-existent collaboration between different departments (you are on your own island)
    - 2 groups for software engineering - each with their own preferences: one with no documentation and plans and another that likes the waterfall model; needless to say they aren't in a good relationship
    - You cannot download files - no zip files, no exes - you need to file ticket which can take several days
    - The work mode is 1 person - 1 project, one can hardly build big and great things this way
    - One of the greatest (self-)deceptions here is that FTSE officially considers thinks their work day is 7 hours (35 h/week) but no one works 7 works a day, it is more like 9.
    - Total - lack of leadership: even my performance meeting was impromptu
    - Most people are junior in their technical knowledge. A lot of people have left and they continue hiring.
    - A lot of manual work - things based on Excel, manual downloading data from a website, etc.
    - Paid coke and chocolates from a machine
    - Somewhat of a clique environment. I doubt that if you don't get in there you will have a long career here
    - Overall people behave quite reservedly, probably due to the environment (see Advice to Management). It could be months before you get to know your colleague's name who's just 4 yards away. Not a fun environment.

    Advice to Management

    Articulate the career/growth perspectives both of individuals and the company clearly. Proactive leadership plays a critical role in leveraging the commitment of talent. Evolve the place culturally and take it off the 1980s. Promote positive relationships among team members and engage personally with more frequent and visible interactions that affirm the interdependency of organizational goals and individual career aspirations. Your current style is so distant that cannot promote cohesiveness. Give employees a voice , treat them with dignity and consistency; the current style simply promotes presentism which is everywhere on the floor.
    Define the business objectives AND make sure employees are aware of how their contribution helps in the overall project objectives.
    Employ flexible working - some excellent people would just not fit with the 9-6 schedule but their devotion and knowledge would be something worth keeping. Since no one works 7h a day just stop advertising it. Get a better office, that doesn't feel like call centre. Get some more excellent software engineers to build real systems.

  3. "Laid back, low pay with no career prospect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Index Analyst in Hong Kong (Hong Kong)
    Current Employee - Index Analyst in Hong Kong (Hong Kong)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at FTSE Group full-time (More than a year)

    Pros

    laid back, chilled, stress free, gym membership, easy going

    Cons

    low pay, no career prospect, UK and US centric, industry is small with limited exit opportunities


  4. Helpful (3)

    "uneducated dishonest dictatorship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at FTSE Group full-time

    Pros

    many hard-working and smart, kind people working below the senior management team. Lots of capability and energy to do things well. Good products and huge client base.

    Cons

    senior management team is a group of "yes-men" who put the bottom line ahead of integrity, clients and associates. Great ideas are shushed and people are afraid to disagree with the FTSE CEO. People are underpaid across the board - many people not been given a raise for more than 7 years although being characterized as strong performers. Head of client facing team says vulgar things about clients in team meetings.

    Advice to Management

    the dictatorship must be removed. only Roulet and the board can do that. Profits likely too high to take appropriate action.


  5. Helpful (1)

    "Much to be desired middle management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at FTSE Group full-time (More than a year)

    Pros

    Sociable and good benefits. Senior LSEG management are visionary and have insight to diversify the group with an array of B2C acquisitions

    Cons

    LSEG visionary does not trickle down to FTSE management. Middle management have little/no people management skills and this is reflected in high churn.


  6. Helpful (2)

    "Index Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Index Analyst in New York, NY
    Current Employee - Index Analyst in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at FTSE Group full-time (More than a year)

    Pros

    Layback and lets employees just do their job without too much restrictions.

    Cons

    UK centric. Not a lot of room for growth.

    Advice to Management

    Be more involved with non management employees.


  7. Helpful (2)

    "Is not a bad company but could be so much better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at FTSE Group full-time (More than 3 years)

    Pros

    FTSE have a huge brand but it's still a relatively small company so there is still some of the small company benefits to working there and they provide gym membership to the best gym in the world!! It's generally a good atmosphere and the other staff are friendly.

    Cons

    FTSE was in a period of growth and change so they made lots of the 'old guard' redundant which created bad atmosphere. Also, they have so many managers there it's difficult to know who you are reporting to for what. Also depending on who your boss was the working practices differed immensely, some people in our team worked long days with no reward or recognition, it was just expected.

  8. Helpful (1)

    "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    brand name is worldwide which helps for future prospect
    company is still growing and expanding

    Cons

    lack of communication within the organisation.
    progression limited
    feedback is limited
    resources


  9. Helpful (2)

    "Just Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quantitative Research in Hong Kong (Hong Kong)
    Former Employee - Quantitative Research in Hong Kong (Hong Kong)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FTSE Group part-time (Less than a year)

    Pros

    Great salary as a part-time staff, not working under pressure

    Cons

    Limited career development, small-scale Hong Kong Branch, communication inefficiency with the London headquarter


  10. "change"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FTSE Group full-time

    Pros

    The people, sociable company and easy going company

    Cons

    Lots of change in a short time.


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