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    FXCM Reviews

    Updated September 12, 2018
    234 reviews

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    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Brendan Callan
    18 Ratings

    234 Employee Reviews

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    Pros

    • "Smart people /peers, great ability to learn a lot for self-starter and advancement opportunities if you are willing to pursue them" (in 12 reviews)

    • "I really enjoy the working environment" (in 22 reviews)

    Cons

    • "most people not part of "the group" are unhappy and try to leave which results in high turnover" (in 10 reviews)

    • "Low growth opportunity due to an over saturated upper management team is not very motivating" (in 10 reviews)

    More Pros and Cons

    1. Helpful (1)

      "Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at FXCM full-time

      Pros

      Good culture, strong growth opportunities when external and internal conditions permit.

      Cons

      More limited opportunity of late.

    2. "Constantly changing company which leaves you feeling uncertain about the future"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in New York, NY
      Current Employee - Anonymous Employee in New York, NY
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at FXCM full-time (More than a year)

      Pros

      - Office location on Water Street

      - Fair pay- generous bonus and raise

      - Casual attire

      - Summer Friday's

      - Work/Life balance. I leave and am never expected to check or respond to emails if I'm not in.

      - Flexible work from home policy if you've been there long enough.

      Cons

      - Transparency is not something that is important to this company. You will read headlines about changes or scandals before you hear about it from management.

      - NY location is shrinking by the day while dozens of jobs are posted for Bulgaria (with a few for London). This makes employees nervous that there may no longer be a need for a NY office in the future as more and more jobs are done (for cheaper wage, of course) from Bulgaria.

      - Cross departmental communication is almost nonexistent. Sales and marketing each don't know what's going on with each other and constantly blame each other, deadlines aren't met because people aren't kept in the loop.

      - Little to no company culture. The perks of casual attire and summer friday's do not make up for the blah feeling around the office.

      - Company used to be held to high standards and now has quite the bruised reputation as they keep trying to build their name back up to it's former glory days.

      - No 401k match

      Advice to Management

      Create a real company culture with open and honest discussions. Town hall's do not assure us of what the future will hold and it doesn't create a sense of team work or belonging. Be more transparent about what's going on in other regions and why certain things are changing. Maybe have an employee lounge (you know you have the space for it) and not just a ping pong table that's randomly set up by the programmers once in a while in the kitchen?

      I approve of Brendan and things have gotten better since he took over, but there is still a lot of uncertainty about the future. Removing mini accounts, going DD and significantly increasing the minimum deposit is a drastic change that will certainly have long term effects.

      Benefits are pretty good and I can see HR is really trying. But seriously, no 401k match is terrible and very outdated, vacation could be better (2 weeks is standard, 3 is more common these days), short term disability should be included alongside the included long term disability. Finally, clocking in/out for non-exempt employees makes us feel like we're being babysat.

      3. Join the FXCM team
      See Our Latest Jobs

    3. Helpful (1)

      "Fake-ish company that finally got banned from the US"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Software Developer in New York, NY
      Former Employee - Software Developer in New York, NY
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at FXCM full-time (More than 3 years)

      Pros

      Great if you're junior- or senior-level. The former for the fact that there will be a lot to learn, and the latter because it's a cushy gig. Mid-level developers will experience a lot of frustration and feel stuck.

      Cons

      - Plenty of nepotism: many employees will not have earned their positions through actual merit.
      - Unprofessional staff in New York.
      - Benefits were cheap, but base salary was low.

    4. "Trader"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at FXCM full-time

      Pros

      Dynamic, learning something new everyday

      Cons

      Stress, hectic and easy to lose money

      Advice to Management

      Never spoke to one

    5. Helpful (1)

      "Sales"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at FXCM full-time

      Pros

      steady income, intelligent coworkers, autonomy

      Cons

      none that have not been covered in other reviews

      Advice to Management

      none

    6. Helpful (5)

      "Crooks, Liars, Cheats!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Trader in New York, NY
      Former Employee - Senior Trader in New York, NY
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at FXCM full-time (More than 3 years)

      Pros

      A place to earn a little money while looking for a legitimate company to work for.

      Cons

      You should all know by now what Upper management did. Defrauded clients and investors resulting in the company being banned from the US and several other markets, causing it to go bankrupt.

      Advice to Management

      Go back to driving taxis!

    7. "Unstable Future"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at FXCM full-time

      Pros

      Flexible schedule, laid back environment

      Cons

      Unsure of company's future, low performing employees weigh down the team

      Advice to Management

      Hire higher quality candidates, stay out of the courtroom

    8. "developer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at FXCM full-time

      Pros

      Good environment, nice view, convenient location

      Cons

      Everything is kinda slow, business not too good now

    9. Helpful (3)

      "Working for FXCM"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Operations Associate in Plano, TX
      Former Employee - Operations Associate in Plano, TX
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at FXCM full-time (More than 8 years)

      Pros

      After working there for years, if you kiss your upper management, forget your personal life and willing to dedicate every available minute to work overtime, they may send you to travel the world.

      Cons

      Extremely political. They promote some of the dumbest people, only because they kiss upper managers' behinds. Promotion has nothing to do with how smart you are. International offices only hire model like girls straight out of college and don't look at actually well-qualified candidates. You have to swallow a lot in order to be able to stay at your job here. Upper management as caught by the CFTC doing a lot of dishonest practices, playing against clients' interests, therefore the company can no longer do business in the United States. Well deserved, FXCM!

      Advice to Management

      Start hiring for brain, not looks! Promote smart people who know what they're doing, not those who please you in front of your face and gossip behind your back. Be honest with your clients and in order to succeed. Value your employees.

    10. "FSR"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Financial Service Representative in San Francisco, CA
      Current Employee - Financial Service Representative in San Francisco, CA
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at FXCM (More than a year)

      Pros

      Great co-workers
      team orientated atmosphere
      Clearly defined goals

      Cons

      None. It was great experience to break into the industry

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