FXCM Reviews | Glassdoor

FXCM Reviews

Updated October 7, 2017
42 reviews

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2.0
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Brendan Callan
4 Ratings

42 Employee Reviews

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Pros
  • Smart people /peers, great ability to learn a lot for self-starter and advancement opportunities if you are willing to pursue them (in 10 reviews)

  • Flexible schedule, overtime when you want it, good work life balance (in 10 reviews)

Cons
  • most people not part of "the group" are unhappy and try to leave which results in high turnover (in 10 reviews)

  • Low growth opportunity due to an over saturated upper management team is not very motivating (in 9 reviews)

More Pros and Cons

  1. "Ops"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at FXCM full-time

    Pros

    Fast paced environment. The work was interesting because getting to know about the FX market was enjoyable

    Cons

    Favoritism is rampant and competent managers are rare in that place

    Advice to Management

    get your act together or the place will vanish


  2. Helpful (1)

    "Sales /Support VP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FXCM full-time

    Pros

    -Great people
    -Autonomous
    -Pay was competitive
    -Quick change
    -Very challenging environment
    -Lots of free time. We came and went as we pleased.
    -Have the decision makers ears

    Cons

    -Nepotism at its finest. CEO and her Sister ran most of the company.
    -Both were mentioned in regulatory filings and Drew was even blacklisted in the financial markets.
    -No ethics, dishonest to employees used false promises as motivation
    -No career growth, few people leave sales/support. Most people quit.
    -Management compensation is competitive, but the FSR/Sales rep compensation is laughable
    -No 401k match and lots of other budget cuts prior to SNB and leaving the US
    -Drew used to have round about sessions quizzing employees on topics. Would humiliate people if answers were wrong.

    Advice to Management

    The quick downfall of FXCM was a result of poor management.

  3. "Development department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    I have been working at FXCM full-time (More than a year)

    Pros

    Co-workers, salary, benefits, cater food

    Cons

    Lack of communication /lack of information flow from top to bottom. Junior employees Feel uninformed and out of the loop.
    Micro-managers and some needless middle-management types
    work politics, favorites are played, training is not consistent, poor management


  4. "reconcilation specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at FXCM full-time (More than 10 years)

    Pros

    good benefits , do not have to work long hours.

    Cons

    management needs to be improved.


  5. "Great 1st internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FXCM as an intern

    Pros

    Teach a lot. Get to help clients

    Cons

    immature culture. Nobody is very productive.

    Advice to Management

    be more productive.


  6. "Aml investigator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Associate in Plano, TX
    Current Employee - Compliance Associate in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at FXCM full-time (More than a year)

    Pros

    Great co-workers, looks good on resume.
    I have had opportunity to teach myself a lot of things I can take to next job

    Cons

    Micro managing, very high turnover rate in many departments, poor management, not competitive pay at all, hard work not appreciated

    Advice to Management

    Make all management take classes on how to be managers. Stop nitpicking the little things, and listen when employees say they have ideas or are unhappy


  7. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    * good company to learn

    Cons

    * bad management
    *no bonuses
    *stressful

    Advice to Management

    learn how to treat employees

  8. Helpful (4)

    "Over 10 years experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Level
    Former Employee - Senior Level
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great co-workers and fun environment.

    Cons

    After the company went public, owners and managers checked out after they cashed out. Things went downhill fast as they brought in new management with lack of internal knowledge to lead the company into a series of bad moves. This includes cutting margins by 30%, reducing/eliminating bonuses, requiring employees to clock in and out and a serious downgrade of health benefits based on political and religious biases.

    Advice to Management

    Stop listening to the brown noses. They're only telling you what you want to hear.


  9. Helpful (10)

    "Waste of time. You'd rather stay an extra month unemployed than joining FXCM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anti Money Laundering Investigator in Plano, TX
    Current Employee - Anti Money Laundering Investigator in Plano, TX
    Negative Outlook
    No opinion of CEO

    I have been working at FXCM full-time (More than a year)

    Pros

    Literally can't think of any. Oh yeah.. the team is usually nice - the management.

    Cons

    1. MICRO MICRO management : When I say this, I really mean it. I saw the reviews here mentioning about this and didn't give them much importance thinking it wouldn't really affect me but I was wrong. The micro management at FXCM will ruin your life at work and it will affect every employee. All the other Cons are a result of this. You basically need to almost function like how they exactly want you to. I felt that the management's focus was on employee's way of doing the tasks by overlooking the results that are actually beneficial to the company.

    2. The management doesn't really take any ideas/suggestions for improvement. My ideas have been appreciated when given but no follow ups were provided on them and they weren't implemented either.

    3. There is tonnes of favoritism here. That at least is basically how my team's(AML Compliance) managers function.

    4. Underpay but I won't give this that much importance.

    5. Oh yea, I never saw the concept of one on ones here. There used to be three on one every other week though.

    6. The process training is disgusssting to be honest. No formalized training material is provided.

    Advice to Management

    All of the above cons ^


  10. Helpful (1)

    "Interesting Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Representative in New York, NY
    Former Employee - Financial Services Representative in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good quarterly bonuses, fun work environment

    Cons

    Terrible Base Salary, Poor Job Security

    Advice to Management

    Pay higher salary, less bonuses


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