FXCM Reviews | Glassdoor

FXCM Reviews

Updated April 18, 2017
59 reviews

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4.0
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Brendan Callan
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59 Employee Reviews

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Pros
  • Everyone was laid back and nice to talk to and you can learn a lot here as a fresher (in 10 reviews)

  • reasonable hours, casual work environment (in 15 reviews)

Cons
  • most people not part of "the group" are unhappy and try to leave which results in high turnover (in 9 reviews)

  • unreasonable request from senior management (in 8 reviews)

More Pros and Cons

  1. "FXCM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fantastic place to work
    Team work

    Cons

    Limited opportunity for career advancement


  2. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at FXCM full-time (More than a year)

    Pros

    Very young and motivate environment

    Cons

    Can be a little clicky


  3. "A pleasant place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in New York, NY
    Former Employee - Intern in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FXCM part-time (Less than a year)

    Pros

    Great people. Plenty of opportunities for advancement. Fantastic view of New York from the office.

    Cons

    High turn-over, compensation is not up to par


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  5. "Customer Representative Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great management. Very humble. There were lenient since I was an intern.

    Cons

    No cons. Everything was great and expected from a reputable company.

    Advice to Management

    Great management. Keep up the good work.


  6. Helpful (1)

    "FX muli asset strategist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Forex Currency Trader in Fairfax, VA
    Current Employee - Forex Currency Trader in Fairfax, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FXCM full-time (More than 5 years)

    Pros

    forex.com platform is very flexible.

    Cons

    sometimes the latency can be slow

    Advice to Management

    move to a mobile G5


  7. "Operations Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Liaison/Customer Service Representative/Operations Associate in Dallas, TX
    Former Employee - Client Liaison/Customer Service Representative/Operations Associate in Dallas, TX

    I worked at FXCM (Less than a year)

    Pros

    opportunity for bilingual personnel, open to the public for anyone to trade foreign currency

    Cons

    Have to be available to work all shifts


  8. "Marketing Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Analyst in Jersey City, NJ
    Former Employee - Market Analyst in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FXCM (Less than a year)

    Pros

    great working environment great salary
    best in FX

    Cons

    low speed quite few promotion
    not good for young professnals

    Advice to Management

    spead it up


  9. "Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    Pros

    I had good experience working for FXCM.

    Cons

    Scope of learning new skills was limited.

    Advice to Management

    Nothing really


  10. "Depends on YOU"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Associate in New York, NY
    Former Employee - Operations Associate in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Your experience here really depends on your attitude and amount of work you put in:
    -If you're motivated, career advancement is available
    -they recognize talent
    -industry leader so there is much to learn
    -international company
    -if you like finance, this is good for you

    Cons

    -If you're not motivated, you will stay where you are like me, nothing is handed to you (no set structure or development plan here)
    -relatively low salary, but bonuses can be high
    -company is currently rebuilding financially
    -turnover is high becase it is not a good fit for some

    Advice to Management

    Standardize more. Employee experience can be so different from branch to branch and even manager to manager. Lack of standardization leads to lack of company culture. And invest in employees more (attention, financially, and development)


  11. Helpful (11)

    "Great flexibility and fair pay, lack of career advancement opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Network Engineer in New York, NY
    Former Employee - Senior Network Engineer in New York, NY
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at FXCM full-time (More than 3 years)

    Pros

    The flexibility in one's schedule is unmatched. You have no set hours as to when you need to be there or when you can leave, so if you have kids this helps out a lot. You also have the ability to work from home, and depending on how good you are at your job you may be able to work from home consistently. The pay is great if you are close with the management but, if you aren't, then the pay is simply "fair". There is free coffee, tea, and hot chocolate and they provide the utensils, plates, and bowls to employees. As I was part of the IT staff, this particular group of people are young and easy-going and everyone (for the most part) gets along with each other which makes coming to work more enjoyable. And you get to work with different technologies for the most part, just don't expect any datacenter technologies.

    Cons

    FXCM doesn't match on their 401k. The company has taken a horrific nose-dive recently on the NYSE. If you aren't close with management (part of the cool kids' group) then there is no room for advancement in your career, regardless of whether or not you work your tail off or how much better you are than your peers. Some people in management are less mature than they should be and tend to verbally assault their team members when they make a mistake. Overall, IT is more reactive than proactive here, so be ready. While the work schedule is flexible, your Friday nights will belong to FXCM and possibly even your Saturdays and Sundays. Being on-call is mandatory, so be prepared for numerous occasions where you wake up in the middle of the night. And if you plan to take a company phone, be prepared that you are REQUIRED to answer a text/call regardless of what is going on in your life. Management tends to think they are "bleeding edge" but they are naive and ignorant here, as I'd say they are about 5 years behind other financials when it comes to technologies and having the intelligence to implement them.

    Advice to Management

    You are not elite, and you will be educated on that when you are forced to look for other employment after the company finishes tanking. And the days of getting drunk and high in the office and rarely showing up to work will, I ASSURE YOU, not be tolerated at any real company.


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