Facebook User operations Reviews | Glassdoor

Facebook user operations Reviews

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user operations

4.7
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25 Employee Reviews

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Pros
Cons
  • Work life balance is hard to manage (in 187 reviews)

  • Work-life balance: pressure to move fast (in 50 reviews)

More Pros and Cons

  1. "The BEST company I have ever worked for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - User Operations Contractor in Menlo Park, CA
    Current Contractor - User Operations Contractor in Menlo Park, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Facebook as a contractor (Less than a year)

    Pros

    -Amazing free food, fully stocked kitchens
    -Open and transparent environment
    -Management that truly cares about their employees
    -Free bikes around campus
    -Beautiful campus that makes me want to live at work
    -A very fun and exciting workplace suitable for young people
    -The culture motivates innovation
    -High pay
    -Working for the BEST CEO of all time!

    Cons

    -contractors are only limited to working at FB for a year, and must wait 3 months to come back

    Advice to Management

    Keep up the great work!


  2. Helpful (1)

    "Lots of Perks, Lots of Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - User Operations Specialist in Menlo Park, CA
    Former Employee - User Operations Specialist in Menlo Park, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Facebook full-time (More than 3 years)

    Pros

    Facebook is an embarrassment of riches. They have everything one needs to take good care of themselves on campus

    Cons

    These perks aren't as useful when you have a family at home who you sit down at a dinner table with or leave work and go home to.

    Advice to Management

    The company culture changes quickly. I suppose this is not uncommon for a fast growing startup but it was hard to recognize the company I started with when I left. All-in-all it was a good experience.


  3. Helpful (3)

    "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - User Operations Analyst in Palo Alto, CA
    Former Employee - User Operations Analyst in Palo Alto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Facebook full-time (More than a year)

    Pros

    - good benefits
    - smart people
    - fun environment out of college

    Cons

    - middle management was not very competent


  4. Helpful (1)

    "Facebook is a great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - User Operations Specialist in Menlo Park, CA
    Former Employee - User Operations Specialist in Menlo Park, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Facebook full-time (More than 5 years)

    Pros

    Innovative, hard-working, fast paced, friendly, fun, challenging work environment

    Cons

    Depending on department, there are a lot of cliques. Being close friends with employees in the company is definitely a huge plus to advance in the company.

    Advice to Management

    Remain subjective. Put aside friendships when evaluating people.


  5. Helpful (1)

    "Excellent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - User Operations Analyst in Menlo Park, CA
    Former Employee - User Operations Analyst in Menlo Park, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Facebook full-time (More than a year)

    Pros

    Good pay, excellent environment, tons of perks, opportunity to work with several teams, beautiful office, Opportunities for mobility within the company, everyone feels like they're on the same team

    Cons

    repetetive work, cult-ish, but only if you feel that way,


  6. Helpful (2)

    "Great culture, attitude and vision."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Operations in Austin, TX
    Current Employee - User Operations in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Facebook full-time (Less than a year)

    Pros

    Sharp, genuine, driven people everywhere. The company and leadership truly want to make the world a better place. Healthy and fun work atmosphere enables people to reach their potential. Employees empowered take chances and make a real impact.

    Cons

    So far, zero. I work in a medium sized office, and I have a hard time coming up with any significant con to list.


  7. Helpful (3)

    "Great people, great place to learn, not so great salary."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Operations Analyst in Austin, TX
    Current Employee - User Operations Analyst in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Facebook full-time (More than a year)

    Pros

    The learning opportunity at Facebook is huge. You have so many resources available to you. For new grads, you have the opportunity to treat Facebook like a pseudo-grad-school. The people are awesome and the perks make you comfortable.

    Cons

    Salaries are low. People are mainly driven by passion here, but once they reach a certain skill level they leave.

    Advice to Management

    More incentive to keep people around would be good.


  8. Helpful (1)

    "Awesome Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - User Operations Specialist
    Former Employee - User Operations Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best company I've ever worked for. Smart, motivated, immensely talented colleagues. Limitless room for growth. Challenging and fulfilling work!

    Cons

    It's easy to get overlooked if you don't speak up. Can be a challenging environment to adapt to if you're an introvert.


  9. Helpful (9)

    "Transparency. Trust. Compassion. Food."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Operations Associate
    Current Employee - User Operations Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Facebook full-time (More than a year)

    Pros

    Facebook truly values the important things in life (to me, at least).

    - The culture and dialog is open about everything. Whether it's with your manager, on your team or concerning a company wide issue.
    - The amount of power entrusted to employees is huge. You are empowered to go explore and find data, build things, and generally chose the course of action you think will have the most impact.
    - Managers force you to go home if you're not feeling well. Miss your kid's all star game to stay at work and you'll get weird looks. Perform your core function well and you have so much leeway in how you spend your time - (how it should be, right?)
    - The food is so good.

    Cons

    - Sometimes it's momentarily discouraging surrounded by such smart, driven, all-around awesome people. And it can be harder to stand out for excellence (despite internal commitment to acknowledging successes in public and private).
    - On occasion the community can be overly sensitive

    Advice to Management

    - Focus on being transparent with users
    - Simplicity should be a major pillar of the vast majority of new products
    - Keep the user first in all decisions


  10. Helpful (7)

    "Opportunities, learning and devolopment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Operations Specialist in Hyderabad (India)
    Current Employee - User Operations Specialist in Hyderabad (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Facebook full-time (More than a year)

    Pros

    -Really smart people to work with
    - Leaders who care and are invested in helping you build your career
    - Amazing work culture and perks/benefits

    Cons

    Fast paced environment, what you work on today,might not be a priority for the business tomorrow


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