Facebook User operations Reviews | Glassdoor

Facebook user operations Reviews

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4.6
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18 Employee Reviews

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Pros
Cons
  • Work/Life balance could be better (in 183 reviews)

  • Work-life balance: pressure to move fast (in 49 reviews)

More Pros and Cons

  1. "The BEST company I have ever worked for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - User Operations Contractor in Menlo Park, CA
    Current Contractor - User Operations Contractor in Menlo Park, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Facebook as a contractor (Less than a year)

    Pros

    -Amazing free food, fully stocked kitchens
    -Open and transparent environment
    -Management that truly cares about their employees
    -Free bikes around campus
    -Beautiful campus that makes me want to live at work
    -A very fun and exciting workplace suitable for young people
    -The culture motivates innovation
    -High pay
    -Working for the BEST CEO of all time!

    Cons

    -contractors are only limited to working at FB for a year, and must wait 3 months to come back

    Advice to Management

    Keep up the great work!


  2. Helpful (2)

    "Great culture, attitude and vision."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Operations in Austin, TX
    Current Employee - User Operations in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Facebook full-time (Less than a year)

    Pros

    Sharp, genuine, driven people everywhere. The company and leadership truly want to make the world a better place. Healthy and fun work atmosphere enables people to reach their potential. Employees empowered take chances and make a real impact.

    Cons

    So far, zero. I work in a medium sized office, and I have a hard time coming up with any significant con to list.


  3. Helpful (3)

    "Great people, great place to learn, not so great salary."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Operations Analyst in Austin, TX
    Current Employee - User Operations Analyst in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Facebook full-time (More than a year)

    Pros

    The learning opportunity at Facebook is huge. You have so many resources available to you. For new grads, you have the opportunity to treat Facebook like a pseudo-grad-school. The people are awesome and the perks make you comfortable.

    Cons

    Salaries are low. People are mainly driven by passion here, but once they reach a certain skill level they leave.

    Advice to Management

    More incentive to keep people around would be good.


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  5. Helpful (9)

    "Transparency. Trust. Compassion. Food."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Operations Associate
    Current Employee - User Operations Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Facebook full-time (More than a year)

    Pros

    Facebook truly values the important things in life (to me, at least).

    - The culture and dialog is open about everything. Whether it's with your manager, on your team or concerning a company wide issue.
    - The amount of power entrusted to employees is huge. You are empowered to go explore and find data, build things, and generally chose the course of action you think will have the most impact.
    - Managers force you to go home if you're not feeling well. Miss your kid's all star game to stay at work and you'll get weird looks. Perform your core function well and you have so much leeway in how you spend your time - (how it should be, right?)
    - The food is so good.

    Cons

    - Sometimes it's momentarily discouraging surrounded by such smart, driven, all-around awesome people. And it can be harder to stand out for excellence (despite internal commitment to acknowledging successes in public and private).
    - On occasion the community can be overly sensitive

    Advice to Management

    - Focus on being transparent with users
    - Simplicity should be a major pillar of the vast majority of new products
    - Keep the user first in all decisions


  6. Helpful (7)

    "Opportunities, learning and devolopment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Operations Specialist in Hyderabad (India)
    Current Employee - User Operations Specialist in Hyderabad (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Facebook full-time (More than a year)

    Pros

    -Really smart people to work with
    - Leaders who care and are invested in helping you build your career
    - Amazing work culture and perks/benefits

    Cons

    Fast paced environment, what you work on today,might not be a priority for the business tomorrow


  7. Helpful (1)

    "Best place to start your career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Operations Analyst
    Current Employee - User Operations Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You set your own goals, you initiate your own projects, as long as you deliver all of them, you're on the right track. Apart from that, remember, you're the average of 5 people you surround yourself with. Imagine surrounding yourself with bright minded people.

    Cons

    Difficult to maintain work life balance


  8. Helpful (2)

    "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Operations Analyst in Hyderabad (India)
    Current Employee - User Operations Analyst in Hyderabad (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Facebook (More than a year)

    Pros

    friendly environment
    amazing culture , food

    Cons

    not a full time position


  9. Helpful (29)

    "Not a place if your ever down, or suffer with mental health. You gotta be 100% positive or they'll get rid of you or simply say, you're not ready for the next level."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Operations Analyst
    Current Employee - User Operations Analyst
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Facebook full-time (More than 3 years)

    Pros

    Free food, travel and laptop... People are nice but people managers have to be rootless.

    Cons

    People managers don't care if your suffering with being down, if this is effecting your performance Facebook isn't the place for you. They'll push you out and won't care to listen to you.

    Advice to Management

    Be more HUMAN

    Facebook Response

    Jul 10, 2015 – Your Friends at Facebook

    Sorry to hear that you didn't get the level of support you expected. Thank you for taking the time to give us your honest feedback. We care deeply about our people and go above and beyond to provide ... More


  10. Helpful (1)

    "Perfect working environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Operations Analyst in Dublin, Co. Dublin (Ireland)
    Current Employee - User Operations Analyst in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Facebook full-time (More than a year)

    Pros

    Talented people with very unconventional working style. People are creative, and professional. Furthermore, it keeps you out of stress and focus on the work at the highest efficiency. Everyone is friendly and the most importantly is the diversity at Facebook is the key to explore to power.

    Cons

    None. Because I can't find any place work better than here. this is why it is voted as the best place to work.


  11. Helpful (2)

    "Part of the Online Revolution"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Operations Analyst in Dublin, Co. Dublin (Ireland)
    Current Employee - User Operations Analyst in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Facebook full-time (More than a year)

    Pros

    -The diversity of the people (we have people coming from all over the world and it really helps knowing how to work with different backgrounds)
    -The culture
    -The Food

    Cons

    -So many things to focus on, can get you lost
    -Career opportunities inside and outside of Facebook (unless you're in Eng)

    Advice to Management

    Focus on Career within the company, hiring from outside of the company is killing it. We like our employees but don't focus much on building their own careers which is one of the reasons we don't have a very strong TAT in some departments.


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