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FactSet US Reviews

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3.7
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Phil Snow
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44 Employee Reviews

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Pros
Cons
  • Some take advantage of the work life balance (in 27 reviews)

  • Slow career growth which is not transparent (in 25 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer III in Norwalk, CT
    Current Employee - Software Engineer III in Norwalk, CT
    Recommends
    Approves of CEO

    Pros

    I like the people quite a bit, and free lunch 4 days a week is also exciting. As far as productivity, the dual monitors make working much better

    Cons

    The cubical culture makes it quite difficult to focus for long periods of time. Whenever you begin to get productive, someone drops by and starts talking.

    Advice to Management

    In general I think that management does a pretty good job. They listen to the employees and everyone has their voice heard before a decision is made.


  2. Helpful (2)

    "Factset is a good company overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Norwalk, CT
    Current Employee - Software Engineer in Norwalk, CT
    Recommends
    Approves of CEO

    Pros

    Flexible work schedule
    Good benefits
    Diversity of projects
    Good social atmosphere
    Strategic, long-term oriented upper management

    Cons

    Lower than average compensation
    Middle and lower management is not always competent
    Certain projects and groups are "boring"

    Advice to Management

    Increase the salary pool for lower level engineering employees or risk having persistent high turnover

  3. Helpful (1)

    "FactSet is a hard culture to fit into..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT
    No opinion of CEO

    Pros

    FactSet takes good care of their employees. There are free lunches, sodas, snacks, and really nice vacation and benefits packages.

    Cons

    Management is inexperienced and not creative. Everyone here has always been here and there is a desperate need for NEW IDEAS. People are extremely resistant to any changes and "outside" ideas. They say they want them but then are EXTREMELY slow to even consider them let alone implement them.

    FactSet preaches about their culture but their culture is a bunch of really smart people that have minimal social skills and experience. The culture is suffocating! If you aren't an engineer, consultant, or salesperson nobody cares about you. Doors to offices are always closed and its almost like a library in the cube areas. The silence is deafening.

    Breaking through the stubborn stuffy finance culture is a tough task!

    Advice to Management

    FactSet needs more management training! They also need to open up the doors and loosen up! Make sure there is transparency throughout the organization and that people are collaborating cross departments. It would also be nice to hire from OUTSIDE the company to get some new fresh ideas and people that are willing to take chances on them!


  4. Helpful (2)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT
    Recommends
    Approves of CEO

    Pros

    Friendly people, growing profitable company. Perks such as free lunch & sodas & snacks. CFA sponsorship. Management is getting better with communicating with entire company.

    Cons

    Management is comprised chiefly of frat-boy Boy's Club. "Quiet" layoffs (er, positions eliminated) are somewhat un-nerving when one day someone just isn't at work anymore. Most of the hiring these days seems to be in third-world countries.

    Advice to Management

    I think they're basically doing a good job and keeping the company profitable in a challenging time. It's easy to pick things apart and criticize, but I don't feel I have the expertise to offer advice to management at this time.


  5. "Great place to work but can get type cast"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Developer in Norwalk, CA
    Former Employee - Product Developer in Norwalk, CA
    Approves of CEO

    Pros

    free lunch and sodas
    offers a lot of flexibility and the option to work from home which many people take advantage of

    Cons

    most positions can be type cast or pigeon holed as company and product specific skills are required
    the pay is lower than comparable firms in the industry but they make up for it by offering little perks like free food and flexibility to work from home

    Advice to Management

    there are many employees there who are just collecting pay checks and not doing enough work


  6. Helpful (3)

    "Better Than Most"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in New York, NY
    Current Employee - Senior Software Engineer in New York, NY
    Approves of CEO

    Pros

    Free lunch. Comfortable work environment. Attractive office space. Free snacks and drinks. Company is healthy and growing. Computer hardware is great.

    Cons

    The company lacks leaders in the engineering organization. It lacks them at every level of the organization. Nobody is in charge, nobody has a plan, nobody knows what they're doing beyond their own little fiefdom.

    Advice to Management

    The company needs strong leaders who will lead. There are too many people who have no idea what is going on, and no idea how they fit in with the company.


  7. Helpful (8)

    "Bad Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Specialist in New York, NY
    Current Employee - Product Specialist in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Free Soda though it's mostly with caffeine so you work harder.
    Free Lunch though it's done for you to work during lunch. You work during your 1 hr lunch break for $8/hr.

    Cons

    **Phil Hadley is clueless about a number of products. He only knows what he told by others. Most of the upper-mgmt just tell him what he wants to hear, hoping to keep on working till their screw ups get discovered. If he actually visited with the consultants and specialists, he would actually see what needs to be done to grow FactSet.

    **It's all about selling. They will hire/promote you as a consultant or specialist and tell you your job is account management. If you work on a hard product, you will then become the de-facto sales person. The sales generalist won't want to understand your product, so you will be doing cold calls rather than just building and strengthening existing clients/doing demos/trainings/support.. what you were hired for. Say you do get a lead by a cold call. Then you need to bring the generalist who has done very little. If it goes good, they get the credit. If it goes bad, you get the blame.

    **The company isn't good for a resume. If you put JP Morgan or Bloomberg on your resume it's gold. Putting FactSet on your resume doesn't do much.

    **Not many promotion opportunities. In consulting you either become a mid-level consulting mgr or a sales person and eventually a sales mgr. Only engineering really has a career path but that is mostly by nicer titles.

    **They will now nickle and dime you. Blackberries are being taken away. Reimbursement for internet when you need to work from home is no longer done.
    To get your graduate class paid for, you need to pass the CFA (3 yr + test). To take the CFA, you need to work there 2 years. So 5 yrs of working there just to get a class paid for.

    Advice to Management

    Have Phil actually visit the consultants and specialists for every product. Something simple like one product a week. Go on a client visit or two to see current needs vs needs when he did it back in the 90s.

  8. Helpful (1)

    "FactSet is a great place to work if you are an engineer."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT
    Doesn't Recommend
    No opinion of CEO

    Pros

    Flexible environment
    Long-term employees are valued - Company is loyal to longterm staff.

    Cons

    If you are not an engineer, professional growth opportunities and team-building workshops and industry conferences are non-existent.

    Experienced workers with higher paying salaries need not apply.

    Company does not value intellectual property sharing. Uncollaborative stagnant environment.

    Advice to Management

    Although its admirable that the firm values long-term employees, I would recommend hiring in a consultant(s) to build team moral for managing employees through change and growth. Team workshops a must.


  9. Helpful (3)

    "Don't stay for too long."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in New York, NY
    Current Employee - Software Engineer in New York, NY
    Recommends
    Approves of CEO

    Pros

    There's a five-year probation period. You have a really long time to prove yourself, so, take advantage of it. Plus, they give you a lot of independence early on (enough to hang yourself with--I've seen it).

    Cons

    Feedback from management is practically nil. They're only recently decided to *start* adopting some industry-standard technologies (a bit late in the game, in my opinion). A lot of the skills you learn there aren't really transferrable to other jobs as a result.

    Advice to Management

    Transparency, transparency, transparency. There's too much cloak-and-dagger action going on and it takes employees by surprise often, sometimes to their chagrin.


  10. Helpful (1)

    "Intrapreneurial Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT
    Doesn't Recommend
    Approves of CEO

    Pros

    One of the best things about the company is a general openness and helpfulness from colleagues. You can cut the red tape whenever you want without drawing much criticism. The benefits package is hard to beat with every new employee starting off w/ 3 weeks vacation +5 personal/sick days (+1 vacation day for every year worked). Free lunch, snacks, and drinks keeps the warm community atmosphere. We also have community-involvement events to ward off the corporate juggernaut stereotype. Senior management is mostly organically grown, so they usually make good decisions. In the marketplace, this company is definitely nimble about M&A and taking advantage of opportunities, so I would say it has strong business potential. The Norwalk, CT headquarters is set in naturscape to help de-stress when you need it.

    Cons

    Just like most other places, you have to know how to develop transferable skills by working on a mostly non-transferable knowledge-base. It is, after all, unique software built on proprietary technology where knowing all the little details gives you a decision-making advantage, but serves little purpose elsewhere.

    Advice to Management

    A little praise goes a long way for the underlings that are still learning to self-evaluate. It would be great if we could have more team-building events. Challenging SMART goals with pre-defined incentive are always welcome.


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