FactSet Reviews | Glassdoor

Find your next job here

FactSet Reviews

Updated January 21, 2018
1,113 reviews

Filter

Filter

Full-timePart-time

1,113 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Some take advantage of the work life balance (in 28 reviews)

  • Slow career growth which is not transparent (in 25 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Company to Work For"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FactSet full-time

    Pros

    Great benefits, friendly people, reasonable expectations of employees.

    Cons

    Company is working to upgrade to modern tech infrastructure, which has consumed a lot of resources. Once that is completed, should be able to better enhance the products.


  2. Helpful (4)

    "Good place to work as an engineer, needs a CTO though"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in New York, NY
    Current Employee - Senior Software Engineer in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FactSet full-time (More than 5 years)

    Pros

    - Exposure to a wide variety of technologies
    - Generally smart, friendly, and helpful coworkers. Most employment horror stories don't apply to FactSet, everybody is decent here.
    - A companywide appreciation for work/life balance. You won't be expected to work more than a standard work week (other than rotating oncall duties), but if you want to do more, you will find opportunities for that.
    - Compensation is probably above average for software engineers. After a number of years you will also be eligible for stock options
    - Good health insurance

    Overall, I think this is a good place to develop a software engineering career. The only places that might be better are engineering-driven organizations like Google and Facebook, though every place comes with its own disadvantages.

    Cons

    I updated my review because I wanted to express my disagreement with the recent decision not to find a new CTO. Instead of a CTO they will have something like a Chief Product and Technology officer. Don't get me wrong, the product developers need a seat at the C-level. But even with the new SBU structure, there needs to be a single person who is responsible ONLY for engineering.

    I think this could end up being a very bad decision, because without central leadership engineering is at risk of stagnating/fracturing, especially since the engineers will also be divided into different strategic business units now. This also comes at a bad time, because solving stability issues will require strong leadership.

    Other cons:
    - Engineering is seriously lacking in internal documentation
    - There is some risk you could have a mediocre manager, though you can apply internally to change teams after 1.5 years or so
    - Less cutting edge work than Google or Facebook, but closer to the cutting edge than most other companies and improving consistently
    - Less support for H1B workers than some other companies (specifically I think they don't sponsor you the first year if you will have been with the company less than 6 months). Ask the recruiter for details on what to expect.

    Advice to Management

    Find a way to create a head person who is responsible only for engineering and has a lot of authority, perhaps reporting to the CPTO.

  3. Helpful (12)

    "Don't work in Norwalk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Norwalk, CT
    Former Employee - Senior Software Engineer in Norwalk, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FactSet full-time (More than 3 years)

    Pros

    The good:
    - Health care was top notch.
    - Starting pay for college graduates was good.

    The OK:
    - There is 401k matching but on a 5-year vesting schedule.
    - ESPP, with sell restrictions.
    - Lunch is free from the generic cafeteria. The food quality is pretty poor.
    - Work-life balance is alright, however, there is also on-call, so depending on the team you might have to carry your laptop around with you 20% of the time and likely get paged in the middle of the night. You are not compensated for days of free time lost due to pages of unstable systems.

    Cons

    - Unexcusably low pay raises for top performers.
    - No bonuses.
    - Comp is pretty much evenly distributed across engineering, so don't expect more money if you work on a fast growing or revenue generating project.
    - A lot of engineers in Norwalk seem to be pretty unhappy.
    - Heavy outsourcing.
    - Ridiculous bureaucracy.
    - Management will pretty much lie to your face on a regular basis.
    - For an "engineering" company, there are some pretty bad practices (No QA on some products, poor unit testing, old versions of languages and frameworks)
    - This is a feature factory

    Advice to Management

    I think the actions that management has made over the past two years cannot be reversed (outsourcing, restructuring, low pay). The damage to moral is done, and I think they will start paying the price over the coming months, with a lot of talent leaving.


  4. Helpful (3)

    "Attrition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in New York, NY
    Current Employee - Specialist in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at FactSet full-time (More than 3 years)

    Pros

    Free lunch Monday-Thursday
    Can't get fired

    Cons

    Equally bad pay for top and bottom performers.
    50% of consultants carry 90% of the work.
    Generally the employees leave for more money and more interesting work leaving consultants and "specialists" with bosses that are there for the work life balance.

    Advice to Management

    Reward your hard workers.
    Stop spending all your money on buying other companies that you haven't been able to integrate. The only person you are pleasing is your banker.


  5. Helpful (5)

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analytics Consultant
    Current Employee - Analytics Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at FactSet full-time

    Pros

    Benefits are good - great health care plan, subsidized lunches, PTO, sponsored CFA with bonuses for passing
    The work is occasionally quite interesting

    Cons

    Reviews and compensation are structurally flawed, not competitive with market
    Regular reorganization
    Client-facing roles often poorly defined, scope changes regularly

    Advice to Management

    FactSet's reviews and compensation are fundamentally flawed. Top performers are compensated similarly to low/mediocre performers, and compensation is generally below market regardless. This has become more pronounced in recent years, and FactSet regularly loses good people because of it. A relatively easy problem to fix, however management is more concerned with stock buybacks.


  6. "FDS Environment"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FactSet full-time

    Pros

    The environment, the people. Depending on the team you can experiment with many newer technologies.

    Cons

    Bureaucracy. Design decisions made by Sales. Teams not all working towards the same goal or reimplementing the same thing. Legacy code.

    Advice to Management

    More communication, more often.


  7. "Assessment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FactSet full-time (More than 10 years)

    Pros

    Great culture and place to grow your career

    Cons

    Getting bigger so it's losing that small company feel that I grew up with.

    Advice to Management

    Utilize the data you have via performance appraisals and selectively promote star performers based on historical track record.

  8. "Research Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Analyst
    Former Employee - Research Analyst
    Recommends
    Approves of CEO

    I worked at FactSet full-time (Less than a year)

    Pros

    Work Life Balance, properly managed by higher authorities

    Cons

    Less Opportunities and very less pay


  9. "Cool place to start career"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at FactSet full-time

    Pros

    Good benefits and work environment.

    Cons

    Difficult to navigate mid to senior career.


  10. Helpful (9)

    "If you want to work for a roadblock, look no further"

    StarStarStarStarStar
    Former Employee - Software Engineer II in Norwalk, CT
    Former Employee - Software Engineer II in Norwalk, CT

    I worked at FactSet full-time (More than 3 years)

    Pros

    Lunch is provided 4/5 days per week, and the pay is competitive for university hires. Premiums for medical benefits are low, and paid time off is acceptable.

    Cons

    - Useless middle management that is completely uninterested in improving firm’s technology
    - “Industry regulations” prohibit firm from using cloud providers like AWS
    - Title promotions are entirely arbitrary and do not carry compensatory benefits; some teams insist employees have 5+ years tenure to earn a senior tittle, with others granting 3 year employees the title in placatory attempts to retain talent.
    - Firm consistently chooses cost effective services over those preferred by employees based on survey results (e.g. Slack vs MS Teams)
    - As a non-management engineer, you will not receive a bonus. Ever.

    Advice to Management

    Listen to your employees. They are unhappy. Outsourcing a literal half of the firm’s roles does not improve morale and will not improve long term results. You claim to hire the “best and brightest”. However, from experience, I’ve seen several of your most promising employees realize that they do, in fact, have a modicum of self respect and self-worth, and have moved on to more rewarding opportunities. Stop promoting people based on tenure. Stop allowing sales to drive your alleged software company. Stop choosing your bottom line over employees’ happiness and your ability to surpasses competition in favor of short term wins. We all know this is a pump-and-dump effort by upper management. At least be honest to those who follow you so blindly.


Showing 1,113 of 1,143 reviews
Reset Filters