Fairfield County Bank Reviews | Glassdoor

Fairfield County Bank Reviews

Updated February 22, 2017
10 reviews

Filter

Filter


4.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
David Schneider
1 Rating

Employee Reviews

Sort: Popular Rating Date

  1. "Started out an excellent job and more then..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Consultant in Ridgefield, CT
    Former Employee - Customer Consultant in Ridgefield, CT
    Doesn't Recommend
    Disapproves of CEO

    Pros

    These comments apply to the way things were when I was first hired in 2007, now I can't think of a reason to work there...
    Excellent pay; career path (now non-existent), company paid for furthering education as long as it was in the finance field (now non-existent), freedom to work independently (now micro micromanaged) Superior Customer Service

    Cons

    Eliminated many positions and employees who were about to get bonuses & raises (myself included) Decided superior customer service was too expensive. Made most full time positions part-time to eliminate having to pay benefits. Forced employees to, not only, press a number on the phone keypad to state what they were doing (bathroom, fax machine, copying, etc...) but also to open up several other software programs and make detailed notes there depending on what you were doing. Making volume of phone calls taken more important than completing customer requests. It is strictly a numbers bank now.

    Advice to Management

    Stop the micro managing, re-instate the excellent customer service. Be the small town bank you claim to be still and are not. Stop being a fee-based profit bank, like all the other big commercial banks, and go back to knowing your customers and caring.


  2. "Great experience at local bank"

    Star Star Star Star Star
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern
    Recommends

    I worked at Fairfield County Bank as an intern

    Pros

    Great environment with friendly people

    Cons

    Older office but still a great environment


  3. "Overall good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at Fairfield County Bank part-time

    Pros

    Every branch has a different culture and atmosphere

    Cons

    Not much room for growth within the company. Many have been with the company for over 15 years no new postiions created


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Vice President"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Fairfield County Bank full-time (More than 8 years)

    Pros

    Young peer group seeking new opportunities

    Cons

    Some employees in same position for too long. Most senior managers are at retirement age

    Advice to Management

    Promote from within and share the plan


  6. "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Intern - Intern
    Former Intern - Intern

    I worked at Fairfield County Bank as an intern (Less than a year)

    Pros

    -people are very nice
    -the environment was pretty relaxed
    -people were very helpful and easy to talk to

    Cons

    -sometimes there would be lulls in work where there was nothing to do
    -no phone service at work
    -sometimes the work got repetitive


  7. "teller"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great place, people very friendly. 401k matching, insurance options for full time employees.

    Cons

    People like to talk, pay could be better. Not much room for growth.

    Advice to Management

    Pay raise should be higher then 3%


  8. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Fairfield County Bank full-time

    Pros

    Very good place to work, does not feel or act like one of those big banks, people are genuine and friendly, highly involved leadership team.

    Cons

    Really none that I can think of, just a good place

    Advice to Management

    Keep up the good work.


  9. "Fairfield Gossip Bank"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good 401k. Nice people to work with.

    Cons

    Everyone likes to gossip at this bank.

    Advice to Management

    Listen to your employees


  10. "Family Oriented"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everyone is so friendly here and wants to get to know you

    Cons

    office gossip gets a little out of hand

    Advice to Management

    n/a


  11. "Depends on the branch"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller
    Former Employee - Teller
    No opinion of CEO

    Pros

    The training is thorough
    Most branches have nice fellow employees
    The pay isn't bad for starters
    Customers are mostly nice

    Cons

    Some of the branches have catty tellers (Cranbury, e.g.)
    Some of the customer reviews were unfair (e.g. not saying a customer's name the check was for a company with no name individual supplied could lower your rating dramatically)

    Advice to Management

    There should be more room for promotion and better raises, overall. Some of the branches are open unnecessarily late (e.g. Main Street in Ridgefield). We'd be sitting there with 0 customers for the last two hours on a Friday night.