Fairmont Hotels & Resorts Reviews

Updated Jun 3, 2020

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3.8
73%
Recommend to a Friend
83%
Approve of CEO
Fairmont Hotels & Resorts CEO William Fatt (no image)
William Fatt
262 Ratings
Pros
Cons
More Pros and Cons
  1. "Great place to work"

    5.0
    Former Employee - Pool Experience Coordinator 

    I worked at Fairmont Hotels & Resorts full-time for less than a year

    Pros

    Great benefits and awesome environment to work in

    Cons

    Customers can be really entitled

    Fairmont Hotels & Resorts2020-05-28
  2. "Not the best"

    2.0
    Former Employee - Restaurant Manager 

    I worked at Fairmont Hotels & Resorts full-time

    Pros

    Benefits like PTO three weeks min.

    Cons

    Everything else - the merger in particular

    Fairmont Hotels & Resorts2020-05-30
  3. "Okay"

    3.0
    Former Employee - Front Desk Manager in Austin, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Fairmont Hotels & Resorts full-time for more than a year

    Pros

    Good meals for employee break room

    Cons

    Hated management During opening process

    Fairmont Hotels & Resorts2020-05-28
  4. "Its a start in the Right Direction"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Loss Prevention Supervisor in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Fairmont Hotels & Resorts full-time for more than a year

    Pros

    You learn a lot and get hands-on experience

    Cons

    You have to learn the hard way, trial, and error

    Fairmont Hotels & Resorts2020-05-28
  5. "Need Better Communication"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Fairmont Hotels & Resorts full-time for more than 3 years

    Pros

    Great benefits and industry leading pay

    Cons

    Disconnect from top executives and little to no career growth opportunity for employees. Very difficult to develop career.

    Continue reading
    Fairmont Hotels & Resorts2020-05-23
  6. "Not a bad place to start, you will get sick of it."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Food Server in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairmont Hotels & Resorts full-time for more than 3 years

    Pros

    Mornings are available, high pay if qualified, various opportunities at other outlets

    Cons

    lots of pressure from management and above, very money-oriented, holidays and other events are virtually impossible to get off. MAnagement is spiteful.

    Fairmont Hotels & Resorts2020-05-22
  7. "Amazing"

    5.0
    • Culture & Values
    • Compensation and Benefits
    Current Employee - Front Desk Receptionist in Austin, TX

    I have been working at Fairmont Hotels & Resorts full-time for more than a year

    Pros

    Pay, culture, lunch, management, location

    Cons

    luxury in a very fast paced capacity

    Fairmont Hotels & Resorts2020-05-02
  8. "Great hotel to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Experience in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Fairmont Hotels & Resorts full-time for more than 3 years

    Pros

    Highly recommend, great leadership team and truly empower team members

    Cons

    Nothing! Great hotel, great team

    Continue reading
    Fairmont Hotels & Resorts2020-04-27
  9. "Great company"

    4.0
    Current Employee - Anonymous Employee 

    I have been working at Fairmont Hotels & Resorts part-time

    Pros

    So many different areas you can work in with many opportunities to advance your career.

    Cons

    Management is constantly evolving (at my hotel)

    Fairmont Hotels & Resorts2020-04-27
  10. "Good people"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Training Manager in Century City, CA
    No opinion of CEO

    I worked at Fairmont Hotels & Resorts full-time for less than a year

    Pros

    They are really great at finding good, kind, and passionate employees and leaders. That being said, your team will likely be amazing. Benefits are good if compared to the traditional hospitality industry. They offer incredible resources for employees to learn and grow within the company.

    Cons

    Very old school hospitality mindset. If you are a baby boomer or only worked in the hospitality industry, you'll probably be ok with that. But if you have any expectations for work-life balance, innovative thinking, and Tech startup kind of perks this is not the place.

    Continue reading
    Fairmont Hotels & Resorts2020-04-26
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