Fairmont Hotels & Resorts Reviews | Glassdoor

Fairmont Hotels & Resorts Reviews

Updated October 15, 2018
619 reviews

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3.9
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Approve of CEO
Fairmont Hotels & Resorts CEO William Fatt
William Fatt
182 Ratings

619 Employee Reviews

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Pros
  • "Very easy work and great benefits" (in 56 reviews)

  • "Good benefits after 3 months full time employment with the company" (in 26 reviews)

Cons
  • "Very limited opportunities for work-life balance" (in 30 reviews)

  • "Long hours no work life balance" (in 46 reviews)

More Pros and Cons

  1. "Great atmosphere"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fairmont Hotels & Resorts full-time

    Pros

    Management is understanding
    Great Co workers
    Great benefits and incentives

    Cons

    Pay should be higher for this position


  2. Helpful (1)

    "Beach Club Supervisor"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Out on the beach; location was awesome

    Cons

    Long hours on the weekends

  3. "Loved the people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fairmont Hotels & Resorts full-time

    Pros

    I was lucky that my managers and fellow staff were all great. Well managed.

    Cons

    Long hours, over-worked. Asked to do a lot of overtime (paid for it obviously).

    Advice to Management

    Hire more people to take the load off of current employees.


  4. "Pool Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fairmont Hotels & Resorts part-time (Less than a year)

    Pros

    Co-workers were very fun and it was awesome being able to work at five different pools

    Cons

    Had to take a 30 minute break before starting your shift versus in the middle of the shift.


  5. "cook 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Fairmont Hotels & Resorts full-time

    Pros

    Working in the Big Island, Hawaii

    Cons

    Working for a poor management staff.

    Advice to Management

    To become more interested in their employees than looking good for coporate.


  6. "Historical Hospitality company undergoing change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fairmont Hotels & Resorts full-time

    Pros

    I like the company values and the brand.

    Cons

    Company is now part of a larger organization and is undergoing some growing pains and changes to the original Fairmont company.

    Advice to Management

    I think the Fairmont values are great and I hope that stays part of the company through this growth and transition


  7. "Positive Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fairmont Hotels & Resorts full-time

    Pros

    Learned a lot on the job and had a great mentor.

    Cons

    Kind of lost in terms of growth opps - had to leave to really be seen and grow my career

  8. "Banquet Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banquet Bartender in Scottsdale, AZ
    Current Employee - Banquet Bartender in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairmont Hotels & Resorts part-time (More than 5 years)

    Pros

    The staff, ambiance, and property is gorgeous.

    Cons

    It slows down during summer months.


  9. "Has great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in San Jose, CA
    Former Employee - Front Desk Agent in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Fairmont Hotels & Resorts full-time (More than a year)

    Pros

    Has amazing employee benefits, the employees get along well, and they pay decently.

    Cons

    Upper management, no tools to succeed further, stressful, and it's always understaffed.

    Advice to Management

    Hire more people and more adequate managers that would be able to handle the job


  10. "Best one in Austin TX"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Fairmont Hotels & Resorts full-time (More than 5 years)

    Pros

    To be best Hotel in Austin, TX. Amazing F&B outlets.

    Cons

    Micromanagement tends to come up occasionally., maybe given the opening phase pressure.


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