Fairmont Hotels & Resorts Reviews | Glassdoor

Fairmont Hotels & Resorts Reviews

Updated March 20, 2019
669 reviews

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3.8
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Fairmont Hotels & Resorts CEO William Fatt
William Fatt
193 Ratings

Employee Reviews

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Pros
Cons
  • "Very limited opportunities for work-life balance" (in 31 reviews)

  • "Sometimes work long hours doing overtime but its not that bad" (in 47 reviews)

More Pros and Cons

  1. "Good company and good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SPA Attendant
    Current Employee - SPA Attendant
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Fairmont Hotels & Resorts part-time (More than a year)

    Pros

    Good benefits, and good people

    Cons

    Fairmont is a poor management company


  2. "Great company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Seattle, WA
    Former Employee - Administrative Assistant in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fairmont Hotels & Resorts full-time (More than 3 years)

    Pros

    Great company to work for. Great benefits, including health and 401k. Good opportunities for advancement. Company really cares about their employee and makes a very good effort to show it. Great team environment across the workplace.

    Cons

    Long commute for me as I lived outside of Seattle.

  3. Helpful (2)

    "its a job not a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hotel Associate- Claremont Hotel in Berkeley, CA
    Current Employee - Hotel Associate- Claremont Hotel in Berkeley, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Fairmont Hotels & Resorts part-time (More than 5 years)

    Pros

    -free mediocre food
    -pay $17
    -benefits $10-25 if full time
    -some positions union protection

    Cons

    -some positions union: take $60 biweekly automatically
    -management
    -H.R. doesn't take responsibility for poor management
    -full time positions rare (needed for benefits)
    -parking horrible, especially during football season near UC Berkeley
    -don't get injured on the job
    -no chances for advancement

    Advice to Management

    do better


  4. "Great place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fairmont Hotels & Resorts (More than 3 years)

    Pros

    Meeting people from all over the world

    Cons

    You will be working weekends and holiday's.


  5. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Server in Sonoma, CA
    Former Employee - Banquet Server in Sonoma, CA

    I worked at Fairmont Hotels & Resorts (More than 3 years)

    Pros

    Everyone had a positive attitude and they were management was very well organized.

    Cons

    In my opinion, there were none.

    Advice to Management

    None.


  6. "Great place to work with wonderful people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Pittsburgh, PA
    Former Employee - Executive Assistant in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fairmont Hotels & Resorts full-time (More than 5 years)

    Pros

    wonderful location downtown, very nice working conditions, great people

    Cons

    wish this was not an hourly position

    Advice to Management

    General Manager is fantastic manager and person


  7. Helpful (1)

    "SUMMIT Leadership Development Program"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    - Supportive Management Team
    - Food Provided on property

    Cons

    - Program is not established
    - No clear path for growth

  8. "nice hotel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    for what it is it pays well

    Cons

    supervisors can be a handful

    Advice to Management

    work together


  9. Helpful (3)

    "Overall steer clear of this franchise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Friendly Networking and lots of physical exercise

    Cons

    Corrupt management, social cliques, workplace violent, sexual harassment, poor employee treatment, discrimination, disrespect and unsanitary / unhealthy work environment.

    Advice to Management

    Most of my crew is currently on strike. Pay your employees a fair wages.


  10. Helpful (4)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Del Mar, CA
    Former Employee - Assistant Manager in Del Mar, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Fairmont Hotels & Resorts full-time (More than a year)

    Pros

    Hard working line staff and free parking.

    Cons

    High turnover, long hours, little management or training.
    GDM is a revolving door, which leaves teams very understaffed and overworked.

    Don’t waste your time, too many other great brands with positive employee morale, HR support, culture, transparency and growth opportunities.