Fairmont Hotels & Resorts Reviews | Glassdoor

Fairmont Hotels & Resorts Reviews

Updated February 22, 2017
377 reviews

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Full-time Part-time

3.9
Star Star Star Star Star
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Approve of CEO
Fairmont Hotels & Resorts CEO William Fatt
William Fatt
107 Ratings

377 Employee Reviews

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Pros
  • Great benefits, good team to work with, fast paced environment with lots of autonomy (in 39 reviews)

  • They really care about employees and have good benefits (in 18 reviews)

Cons
More Pros and Cons

  1. "Excellent."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends

    Pros

    The location and people are fantastic.

    Cons

    Parking is limited and costly.


  2. Helpful (3)

    "Great - loved it!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Coordinator in Seattle, WA
    Current Employee - Sales Coordinator in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairmont Hotels & Resorts full-time (More than 3 years)

    Pros

    Great employee benefits. Comp. rooms + F&B discounts, Friends and Family rates. Hotels are on great locations and beautiful properties (although some have deferred maintenance issues)

    Cons

    Pay not so great and it is somewhat difficult to advance.

    Advice to Management

    They are hard working people and doing OK job...


  3. Helpful (1)

    "The Fairmont Southampton, Bermuda Resort"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in New Canada, ME
    Current Employee - Restaurant Manager in New Canada, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairmont Hotels & Resorts full-time (More than 10 years)

    Pros

    Good for your resume
    Great place to build your career

    Cons

    heavy work load
    poor work-life balance

    Advice to Management

    Focus on employee development, especial for management trainee. enhance them company loyalty. engage them more special chance for advance career development.


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  5. Helpful (1)

    "A good place to be employed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Boston, MA
    Current Employee - Server in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Fairmont Hotels & Resorts full-time (More than a year)

    Pros

    Very respectful of employees
    Great benefits

    Cons

    Somewhat difficult to move laterally and vertically in company
    Referral system was ineffective


  6. "fairmont franz klammer Lodge"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fairmont Hotels & Resorts full-time (Less than a year)

    Pros

    Good hotel chain to work

    Cons

    none so far. nice place

    Advice to Management

    none so far


  7. "Positive environment at the fairmont"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fairmont Hotels & Resorts part-time (Less than a year)

    Pros

    Positive, happy people. Delicious food.

    Cons

    Beautiful scenery, but we have to work.

    Advice to Management

    Keep interacting with other employees.


  8. "So far so good!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in New York, NY
    Current Employee - Front Desk Agent in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Fairmont Hotels & Resorts full-time (More than a year)

    Pros

    Amazing Front Office Managers, solid pay, available Overtime, Positive Work Environment

    Cons

    Sometimes Long Hours, Intense guests

    Advice to Management

    Perhaps Executive team could have more lobby presence on the occasion, otherwise very happy.


  9. "The management is great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Engineer in Washington, DC
    Former Employee - Maintenance Engineer in Washington, DC
    Recommends
    Approves of CEO

    I worked at Fairmont Hotels & Resorts full-time (More than 8 years)

    Pros

    The Location, Benefits and team work

    Cons

    most fairmont Hotels and resorts have great locations in nationwide and Overseas

    Advice to Management

    I like The Management most are have great Experience for work and public relation


  10. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fairmont Hotels & Resorts full-time

    Pros

    good management leadership and development program

    Cons

    I cannot think any of cons

    Advice to Management

    good


  11. "a wonderful kitchen to be part of - great colleagues and a great space"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chef De Partie in Washington, DC
    Former Employee - Chef De Partie in Washington, DC
    Recommends

    I worked at Fairmont Hotels & Resorts full-time (More than a year)

    Pros

    location, colleagues, menu, workload, environment

    Cons

    sunday brunch, gold floor, mothers day, lack of supplies, dishpit



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