Fairway Independent Mortgage Reviews | Glassdoor

Fairway Independent Mortgage Reviews

Updated Aug 16, 2019

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Found 173 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
55%
Recommend to a Friend
68%
Approve of CEO
Steve Jacobson
39 Ratings
  1. "Time is valuable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Former Employee in Madison, WI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Fairway Independent Mortgage full-time for more than a year

    Pros

    Owner is very hands on and friendly. Truly wants to have an amazing company. Does great work with veterans and has programs to help employees with their health and fitness goals.

    Cons

    Lack of consistency with internal processes. Lack of work/life balance. Working 50 hours a week is fine temporarily but when it becomes months and more and more time is expected it becomes impossible to find a balance between the two.

    Advice to Management

    Managers need continuous training. Just because they have held the position for a time does not make them the best person for the position ... especially if they are unwilling to learn/grow/adapt to the current market.

    Fairway Independent Mortgage2019-08-16
  2. "Horrible IT Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Systems Administrator 
    Doesn't Recommend
    No opinion of CEO

    I worked at Fairway Independent Mortgage full-time for more than a year

    Pros

    The people in general were good to work with and all willing to help each other out.

    Cons

    Expected to work every weekend and holiday if you are in IT. There are no exceptions to this rule. I was not even allowed to take few hours off for my child's birthday. Also expected to cover On-Call every 3rd week. And this was all on top of working 10-12 hours every day Monday through Friday. Pay was not commensurate with the amount of time expected.

    Advice to Management

    Get people that actually know how to manage and want to manage people. Not just Engineers who do not know how to handle the pressure of managing people.

    Fairway Independent Mortgage2019-07-24

    Fairway Independent Mortgage Response

    July 25, 2019HR - Employee Engagement/Onboarding/Social Media

    Thank you for your valued feedback. We're sorry to hear about your experience, and will be sharing this information with the appropriate groups for necessary improvements and awareness around overtime and compensation. We appreciate all your contributions to Fairway and wish you ...

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  3. Helpful (1)

    "Be aware...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Madison, WI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Fairway Independent Mortgage full-time for more than 5 years

    Pros

    Tons of help for veterans

    Cons

    No work life balance, Senior management is running this company into the ground and the CEO is oblivious to it. Only way to make it at the company it to be on senior management's good side but the second you are not, you might as well quit because they will make your life a living hell. They promise all this stuff when you start but the second you ask for the stuff they promised, they back track.

    Fairway Independent Mortgage2019-06-19

    Fairway Independent Mortgage Response

    June 19, 2019HR - Employee Engagement/Onboarding/Social Media

    Hi there - Thank you for your valued feedback. We are sorry to hear about your experience, and continuously strive to create an amazing experience for all. We understand the importance of trust and will continue to coach our managers through "The 5 Behaviors of a Cohesive Team" book. ...

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  4. Helpful (1)

    "Horrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Loan Closer in Carrollton, TX
    Doesn't Recommend
    Disapproves of CEO

    I worked at Fairway Independent Mortgage full-time for less than a year

    Pros

    Company match 401K and ESOP.

    Cons

    Poor management, poor culture, micro managed, everyone very unhappy! Will Fire without reason Everyone is related!!

    Advice to Management

    Bring in younger innovative, experienced, fair managers

    Fairway Independent Mortgage2019-06-15

    Fairway Independent Mortgage Response

    June 17, 2019HR - Employee Engagement/Onboarding/Social Media

    Hi there - Thank you for providing us with some feedback of your experience working at Fairway. We are sorry to hear about your experience and continuously strive to create an amazing experience for all. This will be shared with the appropriate group for continuous improvement and ...

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  5. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Loan Officer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairway Independent Mortgage full-time for more than a year

    Pros

    Flexibility, they let you do your work and not bogged down with meetings.

    Cons

    Honestly none really. Good camp to be a part of.

    Fairway Independent Mortgage2019-06-12

    Fairway Independent Mortgage Response

    June 13, 2019HR - Employee Engagement/Onboarding/Social Media

    Thank you for taking some time to provide us with your feedback!! We are so glad you are part of our Fairway Family and appreciate all your continuous contributions to make Fairway great :) Have a nice day!

  6. Helpful (1)

    "Double edge sword"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Fairway Independent Mortgage full-time for more than 5 years

    Pros

    Resources abound, pay sales very well

    Cons

    Politics. Grew too fast. demand too much from corporate and not enough from sales. Unkept promises. Lacking experienced management. Quick to judge

    Advice to Management

    Trust the right people, more. Focus on quality of growth instead of just the luster of it. Defend your core values (all of them) better and don't break promises. Be consistent in how you promote and evaluate job expectations and delivery more closely.

    Fairway Independent Mortgage2019-06-09

    Fairway Independent Mortgage Response

    June 10, 2019HR - Employee Engagement/Onboarding/Social Media

    Hi there - Thank you for your valued feedback. We understand how critical trust and quality is, and the importance of living/practicing our core values. This will be shared with the appropriate group for continuous coaching and process improvement. We appreciate all you've ...

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  7. Helpful (1)

    "Work Life Balance not there like they say in core values."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Wire Assistant in Madison, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Fairway Independent Mortgage full-time for more than 3 years

    Pros

    Great company for benefits and opportunities.

    Cons

    If you are a single parent there is not enough flexibility with schedules and no work/life balance like they say in their core values. They want you to work overtime and put in extra hours and over work you adding to much stress to an already stressed single parent. Its a great job if you are single and childless.

    Advice to Management

    Do not expect all your employees to fit one type of mold when it comes to work schedules and overtime. Need more flexibility in that department with hours and more choices when it comes to working overtime.

    Fairway Independent Mortgage2019-05-31

    Fairway Independent Mortgage Response

    June 3, 2019HR - Employee Engagement/Onboarding/Social Media

    Hi there - thank you for taking the time to share your feedback with us. This is valuable information and will be shared with the appropriate groups for continuous improvements and coaching. We strive to create an amazing experience for all and will continue to work on that. Thank ...

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  8. Helpful (1)

    "Zero Chance for Growth & Buddy System"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Fairway Independent Mortgage full-time for more than 3 years

    Pros

    The people start out really nice. Until they don't need you anymore. Great work/life balance because OT is not allowed. Taking off or working from home is encouraged. A good chunk of employees work three or four day work weeks.

    Cons

    There is absolutely no sense of urgency at this company from the top down. Everyone is here to do the bare minimum. Loan Officers are 100% untrained and must learn on the fly which leads to EXTREME turnover. Horrendous management across the board. Managers have zero back bone and prefer to avoid conflict. Favoritism runs rampant here. You cannot, and will not ever move up if you aren't a "certain" type of person. Take...

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    Advice to Management

    None. It's clear that Fairway prefers the culture to look and feel a certain way so any advice given will be thrown in the garbage. Good luck cracking the top 10 in anything.

    Fairway Independent Mortgage2019-05-06

    Fairway Independent Mortgage Response

    May 7, 2019HR - Employee Engagement/Onboarding/Social Media

    Hi there - We are sorry to hear about your experience and appreciate your feedback. We strive to create an amazing experience for all. This will be shared with the appropriate group for continuous improvement and necessary coaching. We appreciate all your contributions to Fairway ...

    Show More
  9. Helpful (2)

    "Overall Giood"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Carrollton, TX
    Approves of CEO

    I worked at Fairway Independent Mortgage full-time for more than 8 years

    Pros

    Care for employees overall was good

    Cons

    Better when smaller. Preferential treatment

    Advice to Management

    Be fair across the board

    Fairway Independent Mortgage2019-04-13

    Fairway Independent Mortgage Response

    April 15, 2019HR - Employee Engagement/Onboarding/Social Media

    Thank you for your valued feedback! We appreciate ALL your contributions to Fairway, grateful for you. Hope you have a nice day.

  10. "Awesome Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Lender in Fredericksburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fairway Independent Mortgage full-time

    Pros

    Great management and tools to help you succeed

    Cons

    Did not have any negative experiences

    Fairway Independent Mortgage2019-04-11

    Fairway Independent Mortgage Response

    April 15, 2019HR - Employee Engagement/Onboarding/Social Media

    Thank you for your feedback! We appreciate ALL your contributions to Fairway. Have a great day :)

Found 173 reviews