Fairway Independent Mortgage Reviews | Glassdoor

Fairway Independent Mortgage Reviews

Updated Jun 18, 2019

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Found 171 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
57%
Recommend to a Friend
66%
Approve of CEO
Steve Jacobson
39 Ratings
  1. Helpful (8)

    "HR Nightmare - Run the other way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Human Resources in Madison, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fairway Independent Mortgage full-time for more than 3 years

    Pros

    Don’t worry, everyone is being treated just as awful as you are. Keep your resume current...

    Cons

    Not flexible - got kids, stay far away. Huge micro-managing. Lots of favoritism. HR is very cliquey, talks badly about employees confidential and private issues when it’s supposed to be private and not discussed. Overworked - you are expected to be online 8 am -8pm - no joke. Weekends...what are those? Vacation? What’s that? They simply do not exist. Don’t threaten your employees with layoffs when you spent millions of...

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    Advice to Management

    Look closely at your HR department. It’s not only unethical but it’s not compliant. Letting go people for no reason or health reasons is illegal. So is letting them go for speaking up when they come to you because of overwhelming workloads and bad managers.

    Fairway Independent Mortgage2018-11-20
  2. "Great Learning Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fairway Independent Mortgage full-time

    Pros

    Flexible Schedule, Great learning opportunity

    Cons

    Needed better bonuses, Do not lye to your LO's

    Fairway Independent Mortgage2018-10-11

    Fairway Independent Mortgage Response

    November 13, 2018Recruitment Sourcing Specialist

    We appreciate your feedback & we strive to create an amazing experience for all. This will be shared with the appropriate group for continuous improvement and necessary coaching.

  3. "Underwriter"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Mortgage Underwriter 

    I worked at Fairway Independent Mortgage for less than a year

    Pros

    Company is very organized . Employee work together.

    Cons

    Keep in touch with your employee.

    Fairway Independent Mortgage2018-09-25

    Fairway Independent Mortgage Response

    November 13, 2018Recruitment Sourcing Specialist

    Thank you for your valued feedback!

  4. "Top Mortgage Company To Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairway Independent Mortgage full-time

    Pros

    CEO, Freedom, Technology, Support, Tools

    Cons

    Branch may be small depending on which you work for

    Fairway Independent Mortgage2018-08-29
  5. Helpful (1)

    "loan processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Loan Processor 
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Fairway Independent Mortgage part-time for more than 3 years

    Pros

    Great underwriting and support from IT

    Cons

    Need to control your branch managers All they care about is their salary. Will cut your hours so no benefits and expect you to still work full time while collecting partial unemployment which is against the law No sense in filing complaint in HR because nothing will happen. Suggest you go directly to the state labor dept

    Advice to Management

    Be a REAL mortgage company and take away the power you give to branch managers and take over payroll so you are paid the hours you work

    Fairway Independent Mortgage2018-09-28
  6. Helpful (2)

    "Be Wary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Loan Processor in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fairway Independent Mortgage full-time for less than a year

    Pros

    decent corporate IT and training support

    Cons

    branch offices have too much flexibility. everyone in the office that I worked was working overtime hours and were not allowed to claim those hours on their timesheet. was not paid-out on final commissions. Was forced to report their branch office to the Labor Standards Enforcement for unpaid overtime and commissions, retaliation, and more.

    Advice to Management

    corporate office seems to have an understanding of how the company should run, but there's a lapse in accountability for branch locations. the corporate office seems to reap the benefits of plausible deniability when the branch offices are cutting corners.

    Fairway Independent Mortgage2018-09-26
  7. "HR Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Services Specialist in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairway Independent Mortgage full-time for less than a year

    Pros

    Great Culture Great perks Great Team Flexibility

    Cons

    Health Insurance On call almost 24/7

    Advice to Management

    Keep backing your employees! You are doing a great job!

    Fairway Independent Mortgage2018-08-16

    Fairway Independent Mortgage Response

    August 22, 2018Recruitment Sourcing Specialist

    Thank you for your feedback! Glad you are part of our Fairway family :)

  8. "Great support for mortgage lenders."

    StarStarStarStarStar
      Former Employee - Mortgage Loan Processor 
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Fairway Independent Mortgage full-time for more than a year

      Pros

      On the cutting edge of mortgage lending They support veterans with a non-profit

      Cons

      Management can be very impulsive in decision making. Main form of communication is email, it can be overwhelming.

      Fairway Independent Mortgage2018-08-30

      Fairway Independent Mortgage Response

      September 21, 2018National Recruiting Manager

      Thank you for your valued feedback. We understand it is crucial for management to not only strive for speed to respond, but to take the time to make strategic decisions with awareness of such decision’s impact. Your feedback will be shared with our training team for manager coaching. ...

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    • Helpful (1)

      "Employee"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Madison, WI
      Doesn't Recommend
      Positive Outlook
      Disapproves of CEO

      I worked at Fairway Independent Mortgage full-time for less than a year

      Pros

      The office is a very casual environment

      Cons

      lack of communication; nepotism; unspoken expectations

      Fairway Independent Mortgage2018-08-27

      Fairway Independent Mortgage Response

      September 21, 2018National Recruiting Manager

      We appreciate your feedback. One of our Core Values is “Consistent, Honest Communication,” as it is critical in what we do every day. Your feedback will be shared with the appropriate group for continuous coaching and improvement.

    • "BEST company I've ever worked for!!! We live everyday by our CORE values."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Madison, WI
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Fairway Independent Mortgage full-time for less than a year

      Pros

      I'm here to STAY!!! It feels like home because of many things. Our 10 core values, we live by day in and day out. Management is transparent and honest. They treat all employees equal from top to bottom as we are a flat organization. Titles should not make anyone hesitate to ask a question. We are all here for one common goal, especially being employee-owned, we are all invested in the success of this company. Fairway...

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      Cons

      We live in a world of MORE. We always want more and better benefits, but just being happy with what we have and know we are in good hands. A company that is open to improvement and feedback will take care of us. Fairway listens and takes feedback seriously. We will get there!

      Advice to Management

      Keep on encouraging employees to drive, spread the joy, make a difference, and be positive! The Core Values says it all. Keep reminding us why we are here as sometimes complacent takes over.

      Fairway Independent Mortgage2018-08-13

      Fairway Independent Mortgage Response

      August 14, 2018Recruitment Sourcing Specialist

      We appreciate your feedback!

    Found 171 reviews