Fairway Independent Mortgage "branch level" Reviews | Glassdoor

Fairway Independent Mortgage Employee Reviews about "branch level"

Updated Jun 18, 2019

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Found 171 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
57%
Recommend to a Friend
66%
Approve of CEO
Steve Jacobson
39 Ratings
Pros
  • "Great company - Lunches provided at end of month- Management is super -(in 11 reviews)

  • "Great culture and get loans closed quickly(in 10 reviews)

Cons
  • "Most people at the branch level are either too busy to help mentor/guide/coach, or are not willing to be 'hands-on(in 5 reviews)

  • "There are no cons working for this company(in 5 reviews)

More Pros and Cons

Reviews about "branch level"

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  1. Helpful (4)

    "Senior loan partner - LOA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Loan Partner in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fairway Independent Mortgage full-time for less than a year

    Pros

    Good culture at the branch level, company attempts to support branches with various departments (underwriting scenarios, product help etc)

    Cons

    Pricing is terrible not even in the same ballpark as competitors Fairway tries to help branches with support departments but most of the time they tell you things you already know or completely miss other products we have that could work. Begs the question of why branches are required to pay for pointless services... Payroll (miscalculation of commission), licensing (FORGOT TO SUBMIT NMLS RENEWAL?!?!) and HR (forgot...

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    Advice to Management

    Try another company, you may luck out and get a good branch but even the good ones are forced to shut down or do layoffs from corporate

    Fairway Independent Mortgage2019-01-03

    Fairway Independent Mortgage Response

    January 7, 2019HR - Employee Engagement/Onboarding/Social Media

    Hi there - Thank you for taking the time to provide us some feedback. This is valuable information to help us improve our overall company structure, policies and coaching opportunities all around. One of our core values, as you know, is "Foster Growth and Knowledge". Your feedback ...

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  2. "Loan Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Loan Officer in Frisco, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Fairway Independent Mortgage full-time for less than a year

    Pros

    Leadership at the very top is focused on supporting the LOs. Even though it is a large company, it is not bureaucratic. A lot of autonomy

    Cons

    Onboarding for people new to the industry is inadequate. Most people at the branch level are either too busy to help mentor/guide/coach, or are not willing to be 'hands-on.'

    Advice to Management

    The branch will be more successful when branch leadership are engaged with the LOs.

    Fairway Independent Mortgage2018-07-30

    Fairway Independent Mortgage Response

    August 13, 2018Recruitment Sourcing Specialist

    We appreciate your feedback as it is very valuable in improving our onboarding process. We strive to create an amazing experience for all. This will be shared with the appropriate group for continuous improvement and necessary coaching.

  3. Helpful (3)

    "Used"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Management 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fairway Independent Mortgage full-time for more than a year

    Pros

    Really nothing positive comes to mind. They will tell you whatever you want to hear to join their sinking team.

    Cons

    Management from the branch level all the way to the leadership team is awful. If you are a Regional Manager or Sales Manager looking to move your team over STOP NOW! You will be without a job shortly after your team gets onboard. Fairway does not care one bit about anything other than volume. Fairway is very proud on being voted the #1 best company to work for four years in...

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    Advice to Management

    Won't do a bit of good. You don't listen anyways!

    Fairway Independent Mortgage2018-03-06
  4. Helpful (1)

    "A Truly Refreshing Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Citrix Engineer in Carrollton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairway Independent Mortgage full-time for less than a year

    Pros

    Very supportive work environment with a very technical team from the VP level on down. There is almost no micromanagement due to a very exhaustive interview process. Management at all levels really seem to care about what you have to say and on the other side of that, understand that life happens and that sometimes personal issues arise that need to be addressed.

    Cons

    The lack of standardization (especially at the branch level) is sometimes frustrating.

    Fairway Independent Mortgage2015-06-02
  5. Helpful (2)

    "Former Corporate Employee"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Positive Outlook

      I worked at Fairway Independent Mortgage full-time for more than 3 years

      Pros

      I truly enjoyed working with and serving Fairway's originators. Almost everyone I worked with at the branch level was incredibly kind and gracious.

      Cons

      -The "everything is an emergency" attitude -Poor leadership at the corporate level. Employees were either heavily micromanaged or thrown to the sharks with no happy medium. -There was very little regard for employees' privacy regarding performance issues. There were often emails shared to large groups that detailed concerns with specific peoples' performance. I found this to be incredibly inappropriate.

      Advice to Management

      Be present as a manager! Part of management is mentoring and guiding your employees and making sure that expectations are clearly communicated.

      Fairway Independent Mortgage2015-05-17
    • "Corporate support is awesome!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Loan Officer 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Fairway Independent Mortgage full-time for more than a year

      Pros

      Corporate Office while out of state has systems in place to help individual loan originators succeed.

      Cons

      Management at a branch level varies in terms or effectiveness do your research and speak with the loan officers of each branch before make a decision.

      Advice to Management

      Corporate, Regional / VPs should get feedback from loan originators about their branch management to make sure that the branch management is inline with the company's philosophy.

      Fairway Independent Mortgage2014-01-30
    • "Corporate structure is great, individual branch experience may vary"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in
      Recommends

      I have been working at Fairway Independent Mortgage

      Pros

      Great information sharing from Executive Team. Fantastic support staff at corporate that truly support the every move of folks in the branch network.

      Cons

      Individual branch managers can be inconsistent. Sweat shop atmosphere does exist for some, but not all. Compensation changes can occur swiftly and with little warning. Typical environment of a small locally owned mortgage company at the branch level. Expectations exceed capacity to meet the expectations.

      Fairway Independent Mortgage2012-05-02
    Found 171 reviews