Familia Dental Reviews | Glassdoor

Familia Dental Reviews

Updated April 30, 2017
64 reviews

Filter

Filter

Full-timePart-time

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
CEO
3 Ratings

64 Employee Reviews

Sort: PopularRatingDate

Pros
  • I don't think that you will find any other working place with such flexible schedule as you have here--I am talking about my department (in 4 reviews)

  • flexible schedule, great Management and good pay (in 3 reviews)

Cons
  • office and front desk can have a heavy work load ( but nothing that you can not handle), no 401k (in 5 reviews)

  • It doesn't seem to be many opportunities for growth, just a starter for call center experience (in 3 reviews)

More Pros and Cons

  1. "Very good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Verification Specialist in Schaumburg, IL
    Current Employee - Verification Specialist in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Familia Dental full-time (Less than a year)

    Pros

    - Excellent colleagues
    - Good environment
    - Flexible schedule
    - Allowed to do overtime
    - Good pay rate
    - Opportunity to be promoted

    Cons

    - I'd love to have a bigger cafeteria
    - Not enough parking lot


  2. "Typical retail dental"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Manager in Fort Wayne, IN
    Former Employee - Office Manager in Fort Wayne, IN
    Doesn't Recommend
    Neutral Outlook

    I worked at Familia Dental full-time (More than a year)

    Pros

    Local people are great. Some dentists are great. Mostly about the money.

    Cons

    Upper management not so great

    Advice to Management

    Communicate more

  3. "There is room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Coordinator in Schaumburg, IL
    Former Employee - Human Resources Coordinator in Schaumburg, IL

    I worked at Familia Dental full-time (More than a year)

    Pros

    -Gain Experience--> A lot of people leave or are terminated so they always have positions available that you can move into.
    -Good Manager --> it is all about your manager. The HR department has a great manager but other managers do not know how to be a leader. I recommend the managers go through supervising training so they know how to motivate employees instead of tearing them down.

    Cons

    -Low pay for the amount of work they assign
    -Some managers are not understanding. No IF's, AND's or BUTS. Just do what you are told and keep your mouth shut.
    -No 401k
    -Benefits (were getting better but still pricey for the coverage)
    -Didn't feel appreciated. Many people feel like a number. It would be nice if they would try to get to know their employees better and trust them. It would lighten up the mood in the office.

    Advice to Management

    Value your employees they work VERY hard. Trust goes a long way.


  4. "Good start-up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dentist in Odessa, TX
    Current Employee - Dentist in Odessa, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Familia Dental full-time (More than a year)

    Pros

    Most of the time busy office

    Cons

    Constantly changing staff so newer will have no job skills.

    Advice to Management

    Please retain your staff.


  5. "Familia dental is a great starting call center job to start off in for experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Schaumburg, IL
    Current Employee - Customer Service Representative in Schaumburg, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Familia Dental full-time (More than a year)

    Pros

    The work schedule can be flexible, and it tends to allow you a normal life for weekends. You can meet new people to possibly network with. Events happen often,and holidays off.

    Cons

    Due to some employers not following rules it causes management sometimes to react in a way everyone wouldn't agree with. It doesn't seem to be many opportunities for growth, just a starter for call center experience. The Pay could be better for the requirements of work. Some opportunities that open up seems to be filled based off of favoritism, instead of work experience.

    Advice to Management

    The simulations behind the bonus should definitely be renegotiated for all departments due to the heavy work load required. Management should come together a little better on making decisions for the employees, as far as benefits, and better opportunities. There should be a better explanation of requirements for the "opportunities they offer".


  6. "Great company and helps people in need"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Milwaukee, WI
    Current Employee - Office Manager in Milwaukee, WI
    Recommends
    Positive Outlook

    Pros

    Great organization, I stand by everything they do and how the help the community around them. We never turn a patient away and we always go the extra mile to make each patient comfortable.

    Cons

    Nothing, I would recommend Familia Dental to my friends and family.


  7. "Dont walk.....RUN!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Verifier in Schaumburg, IL
    Former Employee - Verifier in Schaumburg, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Familia Dental full-time (More than a year)

    Pros

    Health benefits, some of the employees are helpful. Hire on the spot. If you are looking for somewhere to get your feet wet in the dental field thats about all I can say.

    Cons

    READ REVIEWS BEFORE APPLYING.
    Disrespect and favoritism between management and employees. No 401k, health benefits are expensive. No one stays at this place long enough. Not a structured environment. Employers who barely know their jobs are training new people, who are expected to know evetything in 2 days. Womens bathroom is nasty. Not enough parking for the number of employees they have. Managers and team leads dont care about their employees. They only cate about their numbers. If you are looking for a long term company, I would think twice about working with them.

    Advice to Management

    Nothing to say because management doesnt care. Turnover is so high because of some of your managers. If you want to keep good people, treat them better.

  8. "unresponsible staffing, production quotas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dentist in Fort Wayne, IN
    Former Employee - Dentist in Fort Wayne, IN

    Pros

    fixed daily rate for dentists which starts at month 2, covered benefits.

    Cons

    production orientedness, over/understaffed offices meaning either too many doctors fighting for patients or too few to handle the workload

    Advice to Management

    more doctor oriented approach


  9. "Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Orthodontic Assistant in Amarillo, TX
    Current Employee - Orthodontic Assistant in Amarillo, TX
    Recommends
    Positive Outlook

    Pros

    a very great environment and place to work the staff is enthusiastic and excellent on working together to get things done as well as making sure the patient is comfortable,knowledgeable,and aware of procedures,

    Cons

    when not busy just trying to stay positive by cleaning up to stay ahead


  10. "Familia Dental"

    StarStarStarStarStar
    Current Employee - Dental Assistant in Addison, IL
    Current Employee - Dental Assistant in Addison, IL
    Recommends
    Positive Outlook

    Pros

    Familia Dental is a great place to work. My coworkers are very friendly and always willing to help if you have any questions or concerns. Doctors are more than willing to help and guide you when needed. I like how they are very felixible and the learning experience is great!
    Everyone drops their job title and becomes a team at familia dental!

    Cons

    I don't have anything bad to say about Familia Dental

    Familia Dental Response

    Nov 2, 2015 – Director of Human Resources

    Thank you for taking the time to comment on your employment experience at Familia Dental. It takes individuals coming together in teams to make a great work experience!


Showing 64 of 64 reviews
Reset Filters