Family Behavioral Resources Reviews | Glassdoor

Family Behavioral Resources Reviews

Updated August 20, 2017
72 reviews

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2.3
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David Klink
2 Ratings

72 Employee Reviews

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Pros
Cons
  • Full-time Clinicians are given too many cases to manage, often working 7 days a week and many hours of their own time (in 9 reviews)

  • It's hard to feel heard and I do not feel appreciated by upper management (in 9 reviews)

More Pros and Cons

  1. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CIS in Lancaster, PA
    Former Employee - CIS in Lancaster, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Family Behavioral Resources part-time (More than a year)

    Pros

    -Flexibility
    -Autonomy
    -Excellent staff & Management
    -Opportunities for creativity, learning, and growth

    Cons

    -Starting pay should be more for CIS
    -Not a lot of opportunities to interact with colleagues due to the independent nature of the job.

    Advice to Management

    Excellent management


  2. Helpful (1)

    "Overall, a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tss in Indiana, PA
    Former Employee - Tss in Indiana, PA
    Recommends
    Positive Outlook

    I worked at Family Behavioral Resources part-time (More than a year)

    Pros

    - Building a relationship with consumers and BSCs/school staff
    - Flexible schedule and understanding staff
    - Management is very helpful

    Cons

    - Not guaranteed hours (if a child is sick or if you are working in the school setting you may have many missed hours due to weather)
    - Often feel lost (not much training to prepare for some behaviors you will see

  3. "bsc/mt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BSC/MT in Cranberry, PA
    Former Employee - BSC/MT in Cranberry, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Family Behavioral Resources full-time (Less than a year)

    Pros

    None terrible place. The iPads were nice though

    Cons

    Rude supervisors awful clients very degrading people


  4. Helpful (3)

    "You have to be desperate to work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BSC in Pittsburgh, PA
    Former Employee - BSC in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Family Behavioral Resources part-time (More than a year)

    Pros

    Its a job, for what its worth

    Cons

    Poor management, nonexistent management to employee communication, shabby McDonalds-like training, no resources to use in the field, you have to make it up yourself day to day, very little supervision, unrealistic expectations vs huge caseload, its all about the numbers ($$), no job growth at all.

    Advice to Management

    Focus on supporting the employees so that they can do their jobs in a great way, so that they feel like someone cares about them. Stop trying to lie to employees that the company is doing great. It isn't. No one likes their job, they leave as soon as they can find another job.


  5. Helpful (7)

    "A company without a heart, working for families. It's just wrong."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BSC/MT in Pittsburgh, PA
    Current Employee - BSC/MT in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Family Behavioral Resources part-time

    Pros

    I have learned how to work independently. (I have to, lack of support is the name of the game at FBR)
    I like some of my co-workers, and my boss.
    The families are awesome, that's why I do this work.

    Cons

    Where should I start?
    Constant turn over and restructuring. Management thinks it can re-frame everything into a positive, thereby never having to deal with the fact that the company is in shambles.
    They do NOT care about the employees.
    No one outside of my office knows my name.
    We employees are all faceless/nameless to the higher ups. --- But they talk a good game.
    LONG LONG hours, endless expectations.
    Paperwork never ends
    I work all week and then my paperwork kills my weekend.
    No Work/Life balance.
    Shabby training, the worst I have ever seen.
    No support for my professional goals and development.
    Benefits are a joke, I you are ever able to actually be able to earn them.
    Office culture is non-existent.
    *** I could go on, but my fingers are getting tired...

    Advice to Management

    Get a grip on something other than your Excel spread sheet of the productivity quotients.

    You cannot save the ship by trying to patch the leaks endlessly.
    You have to deal with the real issues.
    You send out many satisfaction surveys to your people, yet no one is honest, as they know they are expendable and are afraid of getting fired for sharing their views. Guess what --- None of us feel that anyone cares.
    There is no "company culture" to speak of in my office, we are all just going through the motions until we can find a better job.

    Ever wonder why the turn-over is so high?
    NO?
    Didn't think so.
    You do not run a successful company worrying about the $$'s and the %%'s, You do it by taking care of your people - its a trickle-down effect that trickles back UP when you do it right.
    Everyone benefits. Forget about the profit, that will come when you do the business correctly.

    Family Behavioral Resources Response

    Jul 28, 2017 – HR Manager

    As the Human Resources Manager of FBR, I wanted take a moment to respond to your review. First off, it is regrettable to hear that you are so unhappy with us. I would like to invite you to contact... More


  6. Helpful (3)

    "RUN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Family Behavioral Resources full-time

    Pros

    Flexible Schedule (You can work 60 hours without OT whenever you want)

    Cons

    Health Insurance is worthless, Management doesn't understand the business and continues to make poor decisions.

    Advice to Management

    Listen to the knowledge that your staff has. Hardworking employees need rewarded not just given more work.


  7. Helpful (4)

    "help students, parents, teacher working with students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tss in Indiana, PA
    Former Employee - Tss in Indiana, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Family Behavioral Resources (More than a year)

    Pros

    kids are great to work with

    Cons

    parents are bad, training and support is poor

    Advice to Management

    Better more comprehensive training

  8. Helpful (7)

    "Outpatient Therapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outpatient Therapist in Pittsburgh, PA
    Current Employee - Outpatient Therapist in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Family Behavioral Resources full-time (More than a year)

    Pros

    The clients we serve are the best reward to remain in this profession.

    Cons

    Broken promises, unrealistic expectations, favor to friends in the workplace and management that is not always invested in their employees professional growth.

    Advice to Management

    When you promise someone a raise or promotion, follow through. Don't talk about someone lack of skills, invest in them and help them grow professionally. It is not all about the money, it should be about providing excellent services to our consumers and seeing employees grow to the greatest potential. Don't forget that everyone starts at the bottom sometime. When you get a title, don't feel so entitled.


  9. Helpful (3)

    "Therapuetic Support Staff"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    I have been working at Family Behavioral Resources full-time (Less than a year)

    Pros

    Coworkers are friendly and helpful. You have some control over your schedule, and can take as many or as few clients as fit into your schedule, as there are so many unstaffed cases (and a waitlist for services).

    Cons

    Pay is relatively low, but generally in line with the occupation and industry.


  10. "Good pathways for career development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Family Behavioral Resources full-time

    Pros

    Innovative provider with a renewed focus on clinical quality. Investing in supervisors to ensure clinical competence and growth in leadership skills. Several service lines for direct care staff members to work in- increases flexibility, number of billable hours available and stability.

    Cons

    Leadership/organizational changes have occurred frequently over the past few years.


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