Family Dollar Stores Reviews in Chicago, IL | Glassdoor

Family Dollar Stores Chicago Reviews

Updated March 12, 2017
45 reviews

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Chicago, IL Area

2.5
Star Star Star Star Star
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Gary M. Philbin
7 Ratings

45 Employee Reviews

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Pros
Cons
  • Work Life balance is difficult due to rotating schedule (in 58 reviews)

  • Upper management expects too much hand holding (in 108 reviews)

More Pros and Cons

  1. "Family Dollar"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant District Manager in Tinley Park, IL
    Current Employee - Assistant District Manager in Tinley Park, IL
    Neutral Outlook
    Approves of CEO

    I have been working at Family Dollar Stores full-time (More than 8 years)

    Pros

    Benefits are priced fair. Sales Bonus has been upgraded this year.

    Cons

    Work/Life balance leaves a bit more desired.


  2. "District Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Chicago, IL
    Current Employee - District Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Family Dollar Stores full-time (More than a year)

    Pros

    Competitive Pay, Some Autonomy, benefits, stability

    Cons

    Workload is a killer. Out of touch upper management.

    Advice to Management

    Slow down on initiatives and focus on the basics.


  3. "Okay job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Chicago, IL
    Former Employee - Cashier in Chicago, IL
    Doesn't Recommend

    Pros

    You get a lot of hours as a part-time working

    Cons

    Not really a safe environment

    Advice to Management

    Yes


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  5. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Chicago, IL
    Former Employee - Sales Associate/Cashier in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Family Dollar Stores part-time (Less than a year)

    Pros

    There where great manger working for the company... the poeple seem very happy Wif the items.

    Cons

    Nothing that I remember... everybody have they days .

    Advice to Management

    Stay on it toes...


  6. "Asm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ASM- Assistant Store Manager in Burbank, IL
    Former Employee - ASM- Assistant Store Manager in Burbank, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Family Dollar Stores full-time (Less than a year)

    Pros

    Started out awesome, loved my position. Then moved. Store manager holding.. Told have my own store. Received call told going back to ASM..NOT NICE!

    Cons

    Not professional, what I've been thru..

    Advice to Management

    Learn to talk to an associate off the the floor, not in public..


  7. "Assistant manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Chicago, IL
    Former Employee - Assistant Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Family Dollar Stores (More than 3 years)

    Pros

    You get paid every week.

    Cons

    Not enough money for the work they want done.


  8. Helpful (1)

    "Not a long time career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Burbank, IL
    Current Employee - Store Manager in Burbank, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Family Dollar Stores (More than 8 years)

    Pros

    Vacation time, benefits, environment, customers

    Cons

    Long hours, pay, no work/ life balance

    Advice to Management

    The only way to succeed at this company is to keep a good team which is impossible since they cut so many hours and pay minimum


  9. "First job experience at Dollar Express (formerly Family Dollar)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Chicago, IL
    Former Employee - Customer Service Representative in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Family Dollar Stores part-time

    Pros

    Nice co-workers and assistant managers, this could vary from one store to the next
    Get to help out customers and coworkers which is a HUGE + for experience
    Somewhat flexible hours since I am a student, but limited payroll meaning high paced work, little pay

    Cons

    5-8 hours standing, lifting, walking, and stocking
    I felt like I was only partly hired so my store manager didn't have to do truck day
    Had to skip most of my 30 min breaks just to finish on time
    Given a quota to finish a certain amount of U-boats to stock at deadline or end of shift or else you stay longer but they cannot afford to keep you there longer so they will fire you if you don't finish
    Too much overstock, forces me to do extra recovery just to make space for stocking which wastes a lot of time, essentially overworked for less time/pay
    Super HIGH turnover, they review you on 3 month probation trial to see if you're worth the pay which is very little.
    One day, I was only supposed to work 4 hours to reset, but that takes 2 entire days to do it and we had to stay 6-7 extra hours to restock and reset 95%. Our manager was 1-2 months late on her work to reset and low-key just gave lower management all the hard work instead on a late time.
    Extremely lazy store manager when it came to physical labor.
    There is NO teamwork involved, only when the store manager was not available in the store that micro management was available or even ALLOWED.
    Better off working at other retail companies since there are more benefits, breaks, and overall less stress.

    Advice to Management

    I felt that I was taken advantage of, cleaned ALL garbage, entire parking lot and stocked on my very first day then expected to perform fast when I was already doing my fastest as other workers. That's when I knew management was not on par when the store isn't clean or properly stocked in products.
    Give more hours to associates and a break for assistant managers since they can't afford breaks. Be watchful of when they should take breaks, we worked extremely hard for little pay and no benefits. Limited payroll means pushing workers to finish on time, but store manager takes most of the pay and hours. See the irony? I study a lot of business and management at a university thus putting my first job experience behind it all, you should never weigh pay/time over employees and their well-being. I truly believed that the company will go downhill within the next 6 months due to store managers, terrible management and overworked employees with no incentive to want to work there longer.


  10. "Work Demand"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Hammond, IN
    Current Employee - Store Manager in Hammond, IN
    Doesn't Recommend
    Positive Outlook

    I have been working at Family Dollar Stores full-time (More than 10 years)

    Pros

    Excellent Benefits & Bonuses, Great contests for holidays for store displays.

    Cons

    Too many hours required of store manager

    Advice to Management

    Be prepared to run a store by yourself. Very little payroll given to manager to properly operate a store.


  11. Helpful (2)

    "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Training Store Manager in Chicago, IL
    Current Employee - District Training Store Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Family Dollar Stores full-time (More than 10 years)

    Pros

    Flexibility , great benefits , paid vacations , matching 401K
    Tuition reimbursement , bonuses and career advancement
    You get to do your own schedule !

    Cons

    If you are a manager must work 52 hours only one day offa week , micromanaged from upper level managers DM's , RVP etc.

    Advice to Management

    Less micromanagement, empower employees more , offer more holidays paid and allow store managers two days off a week



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