Family Dollar Stores Reviews
Updated Jun 8, 2023
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Top Review Highlights by Sentiment
- "The people are great it will be hard to find another place in corporate america with as much 'down to earth' people." (in 180 reviews)
- "for all the work you have to do as a CSR the pay is low and they don't really believe in taking breaks" (in 403 reviews)
- "Poor management clean your building you guys have a bad rat problem and your sending to stores" (in 192 reviews)
- "It feels as though store managers don't have free will everything comes down with a hammer from corporate seems unfair." (in 183 reviews)
Ratings by Demographics
This rating reflects the overall rating of Family Dollar Stores and is not affected by filters.
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- Former Employee, less than 1 year★★★★★
Great Place to Work and Shop!
Apr 13, 2023 - Cashier in Soda Springs, IDRecommendCEO ApprovalBusiness OutlookPros
Friendly atmosphere, clean environment, stellar management, and the potential for career advancement. Full-time employees are offered insurance and benefits.
Cons
Wages are not great, no perks (discounts, meals, etc.), and no set schedule. These are Family Dollar's policies and procedures, which management must abide by, unfortunately.
Continue reading - Current Employee, more than 1 year★★★★★
My family dollar is like family
May 31, 2023 - ASM- Assistant Store Manager in Gloster, MSRecommendCEO ApprovalBusiness OutlookPros
Entire crew is very family oriented, store manager is like none other I've ever had in the best kinda way. We all work very well together.
Cons
The staff is very minimal, just enough to cover every shift. Wish more hours would be available to hire another cashier and stocker to work every shift also. Not enough time to run register and complete required tasks during schedule shifts.
Continue reading - Former Employee, less than 1 year★★★★★
If I could work a position in HR, I would return.
May 3, 2023 - Assistant Manager in Dayton, KYRecommendCEO ApprovalBusiness OutlookPros
·Pay rate for ASM is great for a discount retail store. · Routine workload ·Overtime available
Cons
There has been a management change since my time at this Family Dollar; thus, I cannot speak about any current cons of this location. (other than I hope that they are fully staffed at some point if not already)
Continue reading - Former Employee, more than 8 years★★★★★
Pros
Great working in small communities, you have a opportunity to contribute great customer service and products in a area that is convenient for your customers.
Cons
The position is of great responsibility and takes often more investment then the 50 hours of salary pay you receive. You may find yourself working 60 or more hours a week. There is a lot of pressure to make budget with limited resources and being in a rural area there is difficulty at times finding support when problems arise. Depending on area you may find difficulty in hiring especially with the pay rate you have to wok with, and the amount of work involved in not only your position but those under you as well.
Continue reading - Current Employee, more than 10 years★★★★★
Family Dollar
Jun 4, 2023 - Associate District Manager in Houston, TXRecommendCEO ApprovalBusiness OutlookPros
The pay is enough to pay the pay the bills
Cons
Low pay for hourly workers Low pay for store managers Expectations of store employees is impossible with the payroll allotted to the store. Field leadership berates the store teams by telling them they just make excuses and are allowing their teams to be lazy.
- Former Employee★★★★★
Pros
Good pay and benefits for the job
Cons
Don't believe in holiday pay for most holidays
- Current Employee★★★★★
Pros
I was lucky enough to have a good manager, My manager was always on my side regarding disputes against customers, because the customer is not always right and also he helped me with working out a schedule that would help me be able to work while i'm in college instead of just firing me.
Cons
No AC in my store, always having to close, can't void or cancel transactions, always have to call for ASM for everything because they don't let cashiers do anything except scan items and tell people their total, seriously, imagine having a long line with 10 people and some old lady wants to take something off because they don't have enough money or something and you have to call an ASM who is all the way in the back of the store to come and take it off.
- Current Employee, more than 1 year★★★★★
Pros
Bright, nice, warm at times but always homey.
Cons
Not enough time inside of the store to properly enjoy my stay.
- Former Employee, less than 1 year★★★★★
Its like a family !
May 16, 2023 - Recovery Specialist in Mesquite, TXRecommendCEO ApprovalBusiness OutlookPros
The customers are awesome and I loved my coworkers. Really felt needed and appreciated. Boss was super cool I thought it was fun to work there I felt like I really made a difference
Cons
The pay sucks !! Lower than anywhere Everyone was an assistant manager
Continue reading - Former Employee★★★★★
To much things was going on there
Jun 8, 2023 - Front End CashierRecommendCEO ApprovalBusiness OutlookPros
They wasn’t doing anything well
Cons
Control the store give more hrs
Continue reading
Family Dollar Stores Reviews FAQs
Family Dollar Stores has an overall rating of 2.9 out of 5, based on over 5,158 reviews left anonymously by employees. 41% of employees would recommend working at Family Dollar Stores to a friend and 35% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
41% of Family Dollar Stores employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Family Dollar Stores 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Family Dollar Stores to be career development, benefits, coworkers and the cons to be work life balance, compensation, management.
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