Family Dollar Stores Reviews | Glassdoor

Family Dollar Stores Reviews

Updated September 21, 2017
2,177 reviews

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2.5
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Gary M. Philbin
311 Ratings

2,177 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chashier
    Current Employee - Chashier
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Family Dollar Stores part-time (Less than a year)

    Pros

    I meet and talk to all type of people The store is easy to get around and clean good co-workers

    Cons

    Slow day and sometimes get some really rude customers who are just trying to ruin a good day someone is having


  2. "great place to learn managment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager in Rochester, NY
    Current Employee - Retail Store Manager in Rochester, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Family Dollar Stores full-time (More than a year)

    Pros

    salary is very good there

    Cons

    hours for store manager are ruling to say the least expect 60-70 hours a week in your store

    Advice to Management

    give more hours to schedule employees, it would lead to less burn out on management.

  3. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Birmingham, AL
    Current Employee - Cashier in Birmingham, AL
    Doesn't Recommend

    I have been working at Family Dollar Stores part-time (Less than a year)

    Pros

    Easy work, meeting new people

    Cons

    Depends on the managers. But run things poorly

    Advice to Management

    Talk to costumer and employees with respect and not like we one of you kids


  4. "Asst. Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Family Dollar Stores full-time

    Pros

    You get a title

    Cons

    You do everything with little pay


  5. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Philadelphia, PA
    Former Employee - Customer Service Representative in Philadelphia, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Family Dollar Stores (Less than a year)

    Pros

    Hours and time and a half is helpful

    Cons

    No discount and pay could be better

    Advice to Management

    Hire more people


  6. "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Williamsburg, VA
    Former Employee - Housekeeper in Williamsburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Family Dollar Stores part-time (Less than a year)

    Pros

    helping customers get what they want

    Cons

    when customers don't give you respect.

    Advice to Management

    take time to train people more until they get it.


  7. "store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Dollar Stores full-time

    Pros

    Costumers
    Team work
    Pay
    Products
    Vendors

    Cons

    Hard work
    Languages
    Rudeness from customer

  8. "Great pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Family Dollar Stores full-time

    Pros

    Great pay, when in managment

    Cons

    When understaff it becomes a nightmare to work there for

    Advice to Management

    Schedule wisely


  9. "Too many cons for such a simple job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager
    Current Employee - ASM- Assistant Store Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Family Dollar Stores full-time

    Pros

    *My store manager and coworkers are great
    *The majority of customers are very nice and patient
    *Paid weekly
    *The job itself is easy

    Cons

    *No matter what your job title is, everyone does the same job from the cashiers to the store manager
    *Everyone is overworked for little pay
    *There is simply no time to do everything needed because of a lack of employees
    *Theft can be a problem
    *Not a lot of hours (Full time employees don't always get 40hrs)
    *Breaks are a joke - you have to finagle a 15-30 min break whenever you can (but there are many days you don't get a break due to lack of employees to cover you)

    Advice to Management

    Structure is important in business. Have breaks built in to the schedule so everyone gets theirs. Work schedules should be similar from week to week. It is silly to have employees work hours one week and then completely different hours the next week. Routines are important at work.


  10. Helpful (1)

    "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ASM- Assistant Store Manager in Midway, GA
    Former Employee - ASM- Assistant Store Manager in Midway, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Family Dollar Stores full-time (More than a year)

    Pros

    I loved that there was always an opportunity to move up in the company, it is NOT based on seniority, but on the basis of your work and performance. The district managers are amazing, and very encouraging. They are always there to ensure you're where you need to be and always lending a hand in improvement for yourself and your store. The compensation was more than enough, and corporate is always looking to promote, and take the time to recognize the hard working members of our company. I also liked the bonuses we are able to get around the holidays and the appreciation they really give each and every team member.

    Cons

    I had few down sides working for this company. I thoroughly enjoyed being a part of the Family Dollar team.

    Advice to Management

    Never give your employees more work than you wouldn't do yourself, always help your employees when they need it, remember this is a TEAM, and you are all responsible for the store. The more you work together, the better outcome in things you will have. We are family, and always there to help.


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