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Family Dollar Stores

Part of Dollar Tree
Engaged Employer

Family Dollar Stores

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Family Dollar Stores Reviews

Updated Jun 8, 2023

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Found 5,066 of over 5K reviews
2.9
41% Recommend to a Friend
60% Approve of CEO

Found 5,061 of over 5K reviews

2.9
41%
Recommend to a Friend
60%
Approve of CEO
Family Dollar Stores Chairman and Chief Executive Officer Rick Dreiling  (no image)
Rick Dreiling
38 Ratings

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Top Review Highlights by Sentiment

Pros
  • "The people are great it will be hard to find another place in corporate america with as much 'down to earth' people.(in 180 reviews)
  • "Pays better than most and good benefits(in 135 reviews)
  • "I had some great coworkers that I am still friends with(in 83 reviews)
  • "The employees are great and are very friendly.(in 48 reviews)
  • "Flexible schedules are easy to get(in 48 reviews)
Cons
  • "for all the work you have to do as a CSR the pay is low and they don't really believe in taking breaks(in 403 reviews)
  • "As a store manager you will have to work long hours and six days a week(in 224 reviews)
  • "Poor management clean your building you guys have a bad rat problem and your sending to stores(in 192 reviews)
  • "It feels as though store managers don't have free will everything comes down with a hammer from corporate seems unfair.(in 183 reviews)
  • "Bad upper management.(in 142 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Family Dollar Stores and is not affected by filters.

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  1. 5.0
    Former Employee, less than 1 year

    Great Place to Work and Shop!

    Apr 13, 2023 - Cashier in Soda Springs, ID
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly atmosphere, clean environment, stellar management, and the potential for career advancement. Full-time employees are offered insurance and benefits.

    Cons

    Wages are not great, no perks (discounts, meals, etc.), and no set schedule. These are Family Dollar's policies and procedures, which management must abide by, unfortunately.

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  2. 5.0
    Current Employee, more than 1 year

    My family dollar is like family

    May 31, 2023 - ASM- Assistant Store Manager in Gloster, MS
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Entire crew is very family oriented, store manager is like none other I've ever had in the best kinda way. We all work very well together.

    Cons

    The staff is very minimal, just enough to cover every shift. Wish more hours would be available to hire another cashier and stocker to work every shift also. Not enough time to run register and complete required tasks during schedule shifts.

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  4. 2.0
    Former Employee, less than 1 year

    If I could work a position in HR, I would return.

    May 3, 2023 - Assistant Manager in Dayton, KY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    ·Pay rate for ASM is great for a discount retail store. · Routine workload ·Overtime available

    Cons

    There has been a management change since my time at this Family Dollar; thus, I cannot speak about any current cons of this location. (other than I hope that they are fully staffed at some point if not already)

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  5. 2.0
    Former Employee, more than 8 years

    Family Dollar

    Apr 13, 2023 - Store Manager in Wallingford, VT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great working in small communities, you have a opportunity to contribute great customer service and products in a area that is convenient for your customers.

    Cons

    The position is of great responsibility and takes often more investment then the 50 hours of salary pay you receive. You may find yourself working 60 or more hours a week. There is a lot of pressure to make budget with limited resources and being in a rural area there is difficulty at times finding support when problems arise. Depending on area you may find difficulty in hiring especially with the pay rate you have to wok with, and the amount of work involved in not only your position but those under you as well.

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  6. 2.0
    Current Employee, more than 10 years

    Family Dollar

    Jun 4, 2023 - Associate District Manager in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pay is enough to pay the pay the bills

    Cons

    Low pay for hourly workers Low pay for store managers Expectations of store employees is impossible with the payroll allotted to the store. Field leadership berates the store teams by telling them they just make excuses and are allowing their teams to be lazy.

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  7. 4.0
    Former Employee

    Ok place to work

    Jun 8, 2023 - Assistant Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay and benefits for the job

    Cons

    Don't believe in holiday pay for most holidays

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  8. 2.0
    Current Employee

    It's a no from me

    May 2, 2023 - Cashier/Stocker 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I was lucky enough to have a good manager, My manager was always on my side regarding disputes against customers, because the customer is not always right and also he helped me with working out a schedule that would help me be able to work while i'm in college instead of just firing me.

    Cons

    No AC in my store, always having to close, can't void or cancel transactions, always have to call for ASM for everything because they don't let cashiers do anything except scan items and tell people their total, seriously, imagine having a long line with 10 people and some old lady wants to take something off because they don't have enough money or something and you have to call an ASM who is all the way in the back of the store to come and take it off.

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  9. 3.0
    Current Employee, more than 1 year

    Great

    Jun 7, 2023 - Retail Sales Associate in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Bright, nice, warm at times but always homey.

    Cons

    Not enough time inside of the store to properly enjoy my stay.

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  10. 5.0
    Former Employee, less than 1 year

    Its like a family !

    May 16, 2023 - Recovery Specialist in Mesquite, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The customers are awesome and I loved my coworkers. Really felt needed and appreciated. Boss was super cool I thought it was fun to work there I felt like I really made a difference

    Cons

    The pay sucks !! Lower than anywhere Everyone was an assistant manager

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  11. 1.0
    Former Employee

    To much things was going on there

    Jun 8, 2023 - Front End Cashier 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They wasn’t doing anything well

    Cons

    Control the store give more hrs

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Viewing 1 - 10 of 5,061 Reviews
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Family Dollar Stores Reviews FAQs

Family Dollar Stores has an overall rating of 2.9 out of 5, based on over 5,158 reviews left anonymously by employees. 41% of employees would recommend working at Family Dollar Stores to a friend and 35% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Family Dollar Stores employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Family Dollar Stores. This rating has improved by 2% over the last 12 months.

41% of Family Dollar Stores employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Family Dollar Stores 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Family Dollar Stores to be career development, benefits, coworkers and the cons to be work life balance, compensation, management.

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Family Dollar Stores photo of: Family Dollar associates
Family Dollar Stores photo of: Family Dollar supply chain associate
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Dollar Tree, Inc.

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Glassdoor has 5,158 Family Dollar Stores reviews submitted anonymously by Family Dollar Stores employees. Read employee reviews and ratings on Glassdoor to decide if Family Dollar Stores is right for you.