Family Dollar Stores Reviews | Glassdoor

Family Dollar Stores Reviews

Updated April 26, 2017
524 reviews

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2.9
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Gary M. Philbin
44 Ratings

524 Employee Reviews

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Pros
Cons
  • Work Life balance is difficult due to rotating schedule (in 62 reviews)

  • Upper management expects too much hand holding (in 113 reviews)

More Pros and Cons

  1. "Be prepared to work very hard, and alone."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Hagerstown, MD
    Current Employee - Store Manager in Hagerstown, MD
    No opinion of CEO

    Pros

    It is a sound company to work for.
    The company has no debt. The pay scale for managers is good. Managers generally can be assured of Sunday off work.

    Cons

    There are long hours to be put in. 52 hours per week are the expected hours to be put in by store managers. You unload trucks and process freight with little to no help as payroll constraints do not allow for much help.

    Advice to Management

    In downway economic times, costs should be cut, however, to take desperately needed payroll hours is dispicable practice. Try limiting some of the perks and bonuses from the higher management, not the folks who earn stockholders money.


  2. Helpful (2)

    "An adequate job at an adequate company."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Distribution Center Manager (Trainee) in Charlotte, NC
    Former Employee - Distribution Center Manager (Trainee) in Charlotte, NC
    No opinion of CEO

    Pros

    Solid pay - predictable work day - flexible time off - awesome HR department - convenient if you live in South Charlotte

    Cons

    management is reactive and not proactive - because of the predictability at which the distribution center runs, the routine can be a bit mind-numbing - very little communication between managerial levels.

    Advice to Management

    Perhaps have more dialogue between workers and management that is more substantial than just corporate flag-waving. Perhaps a more thorough orientation for new hires.


  3. Helpful (1)

    "experience as a cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Chicago, IL
    Former Employee - Cashier in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    not at all nothing to say

    Cons

    to much work for the pay

    Advice to Management

    more leadership....


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  5. "A good place for stability."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Matthews, NC
    Former Employee - Anonymous Employee in Matthews, NC
    No opinion of CEO

    Pros

    If you don't mind working for a salary that is less than the average salaries, you can work at Family Dollar for life as long as you don't break any rules or make anyone upset with you. The employee benefits were good, especially if you did not have any before being hired.

    Cons

    I saw some discrimination (if you were young and cute you got better opportunities than if you were not). There was also a "good ole' boys" club amongst some of the senior management.

    Advice to Management

    Listen and act upon employee feedback. Recognize and deal with senior management that is getting away with not following policy and treating people like they have no value.


  6. "Depending on DM it could be a great place to work but watch out for the politics.."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    No opinion of CEO

    Pros

    Make my own schedule. Can be a great place to work when you have the right staff..

    Cons

    Required to work at least 6 days a week. Finding coverage when you want to take a vacation is hard. Depending on your payroll you usually have to work several hours alone.

    Advice to Management

    Have more payroll. Don't let managers go for something they didn't do. Good managers that have never been written up seem to get fired faster than managers who don't follow company policy. Corporate needs to look into this more.


  7. Helpful (1)

    "much like running your own business, they give you the keys and a guidline to follow and you must run with the program"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Chicago, IL
    Current Employee - Assistant Manager in Chicago, IL
    Approves of CEO

    Pros

    In a recession where its hard to find a job there are many opportunities at Family dollar. With at least a year of retail mgt. you should be able to get a job here and the asst. mgr pay is kind of low but if you work hard at it, they do promote from within when the asst shows that they are ready.

    Cons

    For an asst. mgr the pay is low for what they want you to accomplish. A lot of the stores in the urban area is a major target for getting robbed. payroll is so tight it seems like there is not enough time to properly recover the store without staying later at night to get it done, yet they expect you to be done with cleanup and closing paperwork 30 minutes after closing.

    Advice to Management

    invest a faster P.O.S system to move customers through the line faster. One that willl allow customers to swipe and confirm credit card processing while their items are still being rung in the register. The way it works now sucks majorly.


  8. Helpful (1)

    "It was good"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Fort Worth, TX
    Former Employee - Cashier in Fort Worth, TX
    No opinion of CEO

    Pros

    You have a positive customer interaction.

    Cons

    If you are a cashier you have to stock and clean in your free time.

    Advice to Management

    There should be raises or promotions for hardworking workers.


  9. "Ok, could've been better"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ASM in New York, NY
    Former Employee - ASM in New York, NY
    No opinion of CEO

    Pros

    Move up quiuckly depending on competency... but w/stipulations...

    Cons

    Usually store the areas where they are located aren't so great. Alot of store robberies, safety concerns.

    Advice to Management

    Make changes


  10. "A good place to work, but since it is a discount retailer, salary can be kinda low."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    No opinion of CEO

    Pros

    For understanding of how a retailer enviornment functions. Here ypu can learn from ground up.

    Cons

    Salary and benefits are not as good as they could be.

    Advice to Management

    Upgrade incentives to store management and retail workers.


  11. Helpful (1)

    "Educational but not for everyone."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Training Manager in East Palatka, FL
    Former Employee - District Training Manager in East Palatka, FL
    Approves of CEO

    Pros

    If you have a good DM you can learn the retail ropes. Plenty of opportunities because they churn through management.

    Cons

    Communications from upper management are convoluted. Too many Chiefs...

    Advice to Management

    I know you guys have a direction and it has worked on paper but some basic employee relations changes would make the chain unstoppable.


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