Family Dollar Stores Reviews | Glassdoor

Family Dollar Stores Reviews

Updated July 19, 2017
2,090 reviews

Filter

Filter

Full-timePart-time

2.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Gary M. Philbin
276 Ratings

2,090 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. Helpful (1)

    "Family dollar sucks!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend
    No opinion of CEO

    Pros

    You get to see alot of people.

    Cons

    The company is very poorly ran! We are doing way too much as managers. We ring up, unload trucks, stock, do paper work, clean, manage,etc. We get stuck doing way too much. Our payroll is horrible. You can only afford to have 2 people in your store at a time. Family dollar doesn't hire minors, yet only hires for very flexible part-time. You give people 20hours at minium wage and execpt them to stay? The only people who can work for such a crappy place are minors yet we aren't allowed to hire them? If someone has anything but a downside on working for family dollar I would love to hear it!

    Advice to Management

    Invest in your stores


  2. "no life"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend
    Disapproves of CEO

    Pros

    able to meet and know people

    Cons

    work 70 to 80 hours a week, one day off if your lucky,constant demands with little payroll, managers are salaried, when you put in 60 to 80 hrs. a week, you make less than your cashier does. to make payroll, have to work store alone, i don't think that is safe, what company would or should allow this? when they think you have not done your required 2 closings a week, they want to know why(i did but did not put time in correctly) but when you put in 70 to 80 hours a week doesn't matter to them.

    Advice to Management

    to make money, you have to spend money,common sense approach, put qualified people in these positions

  3. Helpful (4)

    "Family Dollar - Looking for some stupid hard workers as store managers."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in West Palm Beach, FL
    Former Employee - Store Manager in West Palm Beach, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    You are in charge of your store. You can make schedule changes so you are then able to attend a meeting with your child at school or take her to the doctor etc.

    Cons

    To get that hour or two off to go to the doctor, you will need to come back to the store and work extra hours or the work load will fall behind.
    Your D.M. will arrive without notice on any day and take over what little office space you have like it's their right to put you out.
    You will need to work 60 to 80 hours a week to accomplish all the tasks the company wishes you to perform. Believe me, if you get behind on this you will never catch up and there is no extra help to assist.
    Expect to be written up for being over payroll even a little, no matter what extra unfunded tasks you are required to perform and on short or no notice.
    Never make the calculation of how much you make divided by the number of hours you work. What did you say was minimum wage?
    Expect to be threatened with being fired as a regular part of a conference call, a meeting or a store visit.
    Excuses are not allowed for projects incomplete.
    If your assistant manager should quit then you must work open to close till you hire someone new . Oh and don't expect any training payroll for that new hire. You just keep working open to close till you have him trained.
    Also, be prepared to unload trucks by hand and unload stupid large quantities of whatever product that you now have to store for at least 6 weeks because that's how long it will take to sell.
    Don't expect any great help from those $7.50 an hour people you hired because McDonalds wouldn't even hire them. McDonalds has learned that if they want decent people, they need to pay more and they do.
    Expect to have to hire new assistant managers when the economy starts to turn around and jobs become more plentiful. Why? Refer to all above.

    Advice to Management

    Stock price may look pretty good right now but you have not learned from past law suites that you can't treat people the way you do.
    Hey Howard: why don't you spend a couple of weeks in a store to see what it's like. Then you might make a few changes that would accomlpish your (fairy tale) objective of making Family Dollar a compelling place to work.
    Right now it is only a compelling place to get away from.


  4. Helpful (2)

    "Unfair employees not getting raises"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Columbus, OH
    Current Employee - Assistant Manager in Columbus, OH
    Doesn't Recommend
    Disapproves of CEO

    Pros

    To get a good idea and hands on experience of the retail world.

    Cons

    No raises, no good feedback from manager. without coming right out and asking if you did a good enough job

    Advice to Management

    Not fair that you base employee raises on theft , when store is busy and theirs no hired security in store I bet the manager certainly got his bonus though and how hard the employess worked to get a bonus themselves ,,, how dissapointing it is to work 5 long years and only get a nickel raise. Management I ask you how can you people sleep at night knowing that people are trying to earn an honest living and you pretty much laugh in their faces when we know for a fact that we deserve one. It hurts all the more when said store is the number one store in Columbus as well , so it's not like we didn';t know for a fact that our manager got a BONUS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Hope he has to make it on min wage one of these days to provide food shelter and medical and cars for his family and see how fast he lossses everything, because alot of us did,,,,>>>>>HOw do you feel now Mr. Levine,,,,I hope you read this too cause there's soo much more I just don't have enough room to go on. I am a very hurt employee and Mr. You lost one of the best employees you had working for you at the time.


  5. "Ok for a job while looking for something else, not for a career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in North Chicago, IL
    Current Employee - Assistant Manager in North Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you believe in working Very hard.. this company will work you hard!
    Ideal for workaholic type personalities.

    Cons

    One of the lowest pay structures in the retail market, yet expect at times very unrealistic responsibilities.
    Long Days understaffed is the norm, more than a rare exception.
    No training at all for this position.
    breaks are provided to cashiers, and accommodation for time off is given if advance notice is offered.

    Advice to Management

    There needs to be at lest two management staff in the store to provide brakes and back up for unsafe situations, altho this isnt always possible 100% of the time, there at lest needs to be breaks provided to management, not just cashiers.


  6. Helpful (1)

    "Lousy place to work.."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Orlando, FL
    Former Employee - Store Manager in Orlando, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The health insurance is decent but pricey for families.

    Cons

    As a store mgr you are hired to work 52hrs a week, but in reality it will be more like 60-75, all holidays and should there be a visit, also on the one day alloted for you-Sunday. All of this will be mandatory or your job will be threatened, you will not be able to keep any scheduled dr or dentist visits as a visit will be "scheduled" should any mgr in your area notifiy a DM that you are taking a day off. Payroll is limited so severely that store mgrs unload the truck (usually alone), then put it away with little or no help as you need a cashier. Your performance will be rated on you control of the "shrink", which is unbelievable as your store will be in a high crime area, without proper security cameras or enough staff to have more than 3 people total in the building at any given time. Some hours of the day you will be completely alone but the store had better have all freight out in 24 hrs, be competely fronted, swept and mopped daily, and dont forget those windows! It was the worst 3 years of my career and I am thankful it is over!

    Advice to Management

    PAYROLL!!! Try to work a month in a store managers job, with our payroll and our salary, then tell me how to do my job!


  7. "Not recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier and Assistant Manager in Redford, MI
    Former Employee - Cashier and Assistant Manager in Redford, MI
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Starting pay is a little higher than what most retailers start at. Good amount of hours and schedules can be conveniently flexible.

    Cons

    Poorly managed company from top to bottom. Management constantly make promises that are not kept with things such as transfer requests and handling employee complaints.

    Advice to Management

    Look closer at who is being promoted within the company and whether or not they are deserving of the promotion. Check the background of your employees better.

  8. "I have worked for this company for 4yrs. and I only enjoyed 3 of those years."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Saint Louis, MO
    Current Employee - Assistant Store Manager in Saint Louis, MO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The best thing I loved about this job is the people I worked with.

    Cons

    The pay for the Assistant Store Manager sucks.

    Advice to Management

    I believe that team members should be recongized for accomplishments individually instead as a whole.


  9. "Hate it"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Atlanta, GA
    Current Employee - Assistant Store Manager in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    Pros

    You get to know ur customers, the best part of working there, its pretty easy cashiers and other asst have the same outlook as u

    Cons

    They work u to death for little pay dont really care bout ur health or family its all about them and there sales extend hrs which there is no customers the first 2hrs of opening and no customers last 2 hrs of closing they want u to work every sunday open to close so the manager can have off and then make u work every weekend fri sat and sun neva time for ur kids except a monday if ur kids happen to be sick or day off of school management dont care bout u its all up to the store manager and the store manager make u do all their work and take credit for it ur neva heard or seen for anything work in whatever weather conditions mostly asst.managers cause store manager feel they dont have to move why should they their asst. is their slave overall this is the worst company i ever worked for and i hope they go bankrupt which wont happen cus they hide all there flaws very unorganized company and they need better ppl runnin cooperate and their stores ive been there 1yr too long still looking for something else and when i do im saying goodbye and will never shop there again definitely a high school job nothing to make a career of!

    Advice to Management

    Treat ue asst. managers like humans and not like sweatshop workers and pay them what they are worth


  10. Helpful (2)

    "Easy job, terrible corporation."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Binghamton, NY
    Current Employee - Assistant Store Manager in Binghamton, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    -Easy job
    -Build relationships with customers
    -Always something to do
    -Time always flies
    -Chance to work at several different stores (if you're willing to travel)

    Cons

    -Terrible pay / benefits
    -No constructive criticism
    -Little to no feedback on completed jobs (NEVER positive)
    -Store managers are worked to death
    -Intimidation used to attempt to make people quit if they are making too much money
    -They don't like to pay their employees (ex. Cashiers told they were getting raises and havent seen a single raise in 2+ years)
    -Corporate are extremely concerned about saving money, but are wreckless with it (Private jets, Company cars, flying personel in first class just to give a meeting that could have easily been explained in an e-mail)
    -It's always the Store Managers fault if sales are down (Even though a Wal-Mart/Dollar General being put in right around the corner from the store probably had something to do with it)
    -Only negative feedback used when stores are visited by DM's and RVP's
    -They will not hesistate to fire both assistant managers at the same time, forcing the store manager to work open - close 7 days a week until a replacement is found (Of course they take their time in finding the replacement)

    Advice to Management

    -Camera's in all stores
    -Pay employees what they are worth
    -GIVE UP THE PRIVATE JETS AND YOU WILL SAVE MONEY

    The turnover rate will increase if you increase the pay and treat the employees a little better


Showing 2,090 of 2,105 reviews
Reset Filters