Family Dollar Stores Reviews | Glassdoor

Family Dollar Stores Reviews

Updated August 18, 2017
2,133 reviews

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  1. "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Macon, GA
    Current Employee - Customer Service Representative in Macon, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Family Dollar Stores part-time (Less than a year)

    Pros

    Location, Location, Location, and Location. Convenience is a must.

    Cons

    Location, you might get shot. Who knows?

    Advice to Management

    Be more open to customers let them know your in the store.


  2. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Dallas, TX
    Former Employee - Project Manager in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Family Dollar Stores full-time (More than 5 years)

    Pros

    It is a good place to work.

    Cons

    Compant provides low pay, long hours

    Advice to Management

    More payroll dollars to staff store adequately

  3. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Family Dollar Stores part-time

    Pros

    Good environment with respectful customers

    Cons

    Some managers just don't care!

    Advice to Management

    Have a better relation with your employers also think about increasing pay.


  4. "Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Boardman, OH
    Former Employee - Store Manager in Boardman, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Family Dollar Stores full-time (Less than a year)

    Pros

    Customers and my employees were great people.

    Cons

    Some of the district manager are a joke. You busy your butt and they look down on you. Store managers get taken advantage of without compensation. Worked 100 plus hours in one week and only got base salary. No paid holidays even though you are required to work them.

    Advice to Management

    Treat your employees better


  5. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Family Dollar Stores part-time

    Pros

    Steady and consistent work, especially on weekends. People are always nice.

    Cons

    None at all. Great place.

    Advice to Management

    N/A


  6. "Family Dollar Customer service associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It's a paycheck. Easy to get hired.

    Cons

    They will schedule you 39 hours and call you part time so you don't qualify for benefits. Not a company you want to stay at longer than you have to. Even asm's make just slightly more than csa's.

    Advice to Management

    Get some sort of consistent onboarding and training for your "managers". It's like the blind leading the blind! Also professionalism is extremely lacking!


  7. "Work Here with Caution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Family Dollar Stores full-time

    Pros

    Sometimes there are nice people to work with.

    Cons

    Hardly any breaks or lunches. If you do get to eat, you have to do so in between working. There was never enough pepole to cover weekly shifts. It is never a good idea to gave people working by themselves. Safety in the stores need to be reevaluated.

    Advice to Management

    Give people their breaks. I would have stayed if I were given lunch breaks. Make sure there are more hours given for the store manager to not work their people to death.

  8. Helpful (1)

    "Run away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Aurora, CO
    Current Employee - Assistant Store Manager in Aurora, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Family Dollar Stores full-time (Less than a year)

    Pros

    They pay on a weekly basis. They have direct deposit. I suppose it beats homelessness.

    Cons

    They make good team players go to other stores to help to the point where they don't have time for they're own. Then when it's not absolutely perfect, upper management visits to yell and humiliate them. They don't care that you have been helping out. They literally don't care if you've been assigned to that store one day.

    Advice to Management

    You need to have more checks and balances for middle and upper management for instances of abuse, and shady practices.


  9. "Have to be self-motivated"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Dollar Stores part-time

    Pros

    Promotion after the 90 days probationary period

    Cons

    Low staff, stock and run register at same time


  10. "cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Williamsburg, KY
    Former Employee - Cashier in Williamsburg, KY
    Recommends
    Positive Outlook

    I worked at Family Dollar Stores full-time (Less than a year)

    Pros

    good hard working people and polite

    Cons

    rude customers and the no rehire list

    Advice to Management

    keep doing what you are doing and get rid of the no rehire list


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